SPRINT LIES! actual email from rep
Please note that
effective 12/31/07, Sprint stopped charging :
- $1.55 Federal Programs Cost Recovery Fee
- $0.40 Federal E911
- $0.15 Federal Wireless Local Number Portability
- $1.15 Service Fee
- $1.99 Account Infrastructure Fee
The only charge on the account will be:
- 0.20 Regulatory Charge - This charge recovers costs associated with
regulatory mandates (such as FCC CPNI regulations).
- $0.75 Administrative Charge - This charge partially offsets switched
and special access costs.
I was charged
2.75 Regulatory fee plus a whole slew of other city/state taxes that finally equaled 19.00.
effective 12/31/07, Sprint stopped charging :
- $1.55 Federal Programs Cost Recovery Fee
- $0.40 Federal E911
- $0.15 Federal Wireless Local Number Portability
- $1.15 Service Fee
- $1.99 Account Infrastructure Fee
The only charge on the account will be:
- 0.20 Regulatory Charge - This charge recovers costs associated with
regulatory mandates (such as FCC CPNI regulations).
- $0.75 Administrative Charge - This charge partially offsets switched
and special access costs.
I was charged
2.75 Regulatory fee plus a whole slew of other city/state taxes that finally equaled 19.00.
...
well get the $2.75 credited if you would like by calling CS, city/state taxes you have to pay, no where in your "e-mail from the rep" said we dont still charge taxes.
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yeah just get on the horn and be put on hold for 50 minutes only to talk with someone who doesn't understand you!! 🤣 🤣
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you still have to pay city and state taxes no matter the carrier the reg fee since they didnt list you would get it free anymore you could call but its up to them
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go back to your old bills and add up what your total taxes and fees were before 12/31
my guess is that total will probably be about $22.00.
my guess is that total will probably be about $22.00.
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this is actually not for everyone, it is a change for just some customers, i work for sprint call centers and they aren't changing this for everyone, they will not credit it back if you call in, it's not going to happen i promise, so don't waste your time trying to get it credited
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