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Heres a good number to call

Sprint E-care

Nov 30, 2007, 2:21 AM
Need help with Sprint and you are in UBP call us at 1-877-803-4437 between 9am to 2:30 pm.

no wait times and if you get Joe he gives credits.
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felinish

Nov 30, 2007, 6:39 PM
hey thanks, I'll have to try that out. just wonderin, is there a chance that i can reach you? I recently started following your forum posts and i see you have some very good information. I'm guessin you're not this joe guy, plus I would rather talk to a "tenured" rep.
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Sprint E-care

Nov 30, 2007, 7:07 PM
yah I am not on it but tenure is usually higher then me only a few people are lower tenure then me.

But most agents on this line are trained properly except for canceling, and troubleshooting.
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felinish

Nov 30, 2007, 8:33 PM
Well, this may sound crazy, but after reading your posts, you seem confident, I would really prefer to speak to someone with such confidence. What I ask for you by name? When is your shift I really need to speak to someone, I have a few issues with my account. You seem to be the right person for the job.
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Sprint E-care

Nov 30, 2007, 8:55 PM
you wouldn't get me at all sadly enough I am doing emails because I refuse to speak to customers on the phone the only real reason I still work for a sprint affiliated company. if you email in you gotta hope you don't get in touch with an India rep, and the occasional retard since there are a few, and I stated india rep because they are 10x stupider then our average retarded employee.
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felinish

Nov 30, 2007, 11:08 PM
Fair enough, how long have you worked at that place?? You seem to know an awful lot. Are you manager?
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Sprint E-care

Nov 30, 2007, 11:32 PM
I been here 2 years and I don't kiss enough ass to be a manager.
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WhoDey

Dec 1, 2007, 12:37 PM
You did last night!

OHH SNAP!! 😳 😳
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snang

Dec 2, 2007, 1:45 PM
I saw that video on YouTube this morning.
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felinish

Dec 2, 2007, 9:32 PM
yea you're probly right, for someone who really doesnt like their job.. hehe 😁 ... you said u dont kiss enough ass, u must kiss a little, I'm sure your manager/supervisor looks to you for some help, you seem very intelligent
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Sprint E-care

Dec 3, 2007, 6:22 PM
My manager is an Idiot there are four people he goes for answers
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felinish

Dec 3, 2007, 7:06 PM
now, now, everybody has their strengths and weeknesses,you should be nice, after all he is you're manager. Why would you say he's an idiot?
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Sprint E-care

Dec 3, 2007, 8:02 PM
Because he is
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felinish

Dec 5, 2007, 8:03 PM
well, i suppose thats an answer
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felinish

Dec 1, 2007, 10:17 PM
hey, I called that number today, I was told I need a Case ID (whatever that is??) to use that line or I have to call the actual customer service number
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Sprint E-care

Dec 3, 2007, 8:02 PM
I figured they might try that but I want to get that damn phone number canceled so I gave it out.
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