im a sales rep for sprint but does anybody have any idea what sprint plans to be Ã¢â‚¬Å“yet another industry firstÃ¢â‚¬Â? it is supposed to be announced on 02/07/2011 but i was hoping somebody out there would have some infor for me!if you have heard anything let me know please!
please stop calling customer care! I understand we have back to back calls once or twice a week but no every single day from the last 2 months have been non stop we now have a 25.00 credit limit so no more that that no matter how many times you call! 😡
Sprint will once again be charging for the Nextel Direct Connect features on all capable phones with all plans except for the Simply Everything. The Direct Connect service will be $5.00/month for all phones activated or plans changed after 07/11/2010.
If you are currently paying $5.00 or $10.00 for monthly Direct Connect service, call and request free Direct Connect. It will NOT be available starting 07/11, so get it now if you haven't already!
The biggest problem with Sprint are their selling tactics. I am an agent for three major carriers. The most common thing I hear from customers is how their so called agent " fed them a line of bull to get the sale." They are always trying to make deals with customers all over the country rather than staying in a market they understand. Fraud is the second problem. People ordering phones on accounts other than theirs, with Nextel not really doing anything about it. I have been in this business for over 20 years. Nextel was a great company until they forgot about the customer and keeping their network strong.
Don't do it. You will not like this Blackberry. It will not provide faster internet than your current Nextel model. The texting will likely be worse. You will not realize this until after your 30-day return period. Sprint/Nextel will not be willing to take the phone back. No amount of troubleshooting or service/repair can fix your issues, because the phone is not broken. You will not get an early upgrade to get a phone that meets your original expectations of this Blackberry. Your upgrade will not entitle you to a free comparable Sprint blackberry. You will not be let out of your contract because this phone sucks. You will feel cheated. You will feel mislead. You will feel as if your data plan is useless, but you will not be given credit for... (continues)
Two months of Sprint Nextel service (my experience)
Well I've had my Sprint Nextel service for two months and here's a recap:
(I use the Motorola i365 and I love it because people think I am carrying around a cordless phone, to which I laugh and reply, no it's a cellular phone!)
Signal/Reception: Honestly, I think the signal quality and voice quality of iDEN is very decent. There were a couple of times I had dropped calls, but my apartment doesn't get good cellular reception period regardless of carrier (I had many different carriers too). I really like iDEN, it's a good network.
Texting: I text occasionally, and the only downer is you have to wait a few seconds for it to download to the phone, but this is a minor con.
Customer service: Outstanding. I have had nothing but gr... (continues)
I'm a smartphone user on Verizon so it's obvious that I like bells and whistles, but I sometimes want a practical phone for just talking on. I sometimes get tired of putting a mini computer to the side of my head for simple phone calls.
Verizon has some neat PTT phones but Nextel has been at this for a long time. I understand the phone quality is pretty good with Nextel phones, but what about PTT? Has anyone used both iDEN PTT and cellular 3G PTT? If so, what is your opinion on which is better? How do they compare, be detailed if you want.
I thought about adding a line to my existing Verizon family plan which would only be about $10/month. But I was just curious about Nextel's PTT service. I know I don't need to have a PTT phone... (continues)
(Rumored) Touchscreen Android device coming to Nextel
Motorola is developing the i1, a touchscreen push-to-talk Android smartphone for the Nextel network.
From what I've heard, it's to have a 3.1-inch touchscreen, WiFi enabled, 5.0 megapixel camera, and is to be certified military spec for dust, shock, vibration, etc.
Not sure how well it will do, as it is not expected to be WiMAX enabled, and will rely on WiFi for any real internet connection screen. Seems like this might hinder the Android's capabilities, but we will see.
Sprint changes Surcharge Fees: Get out of contract now without early termination fee.
If you read your wireless contract carefully, carriers will document something known as a "material adverse change." In other words, if your carrier raises pricing of any kind during the term of your agreement (a "material adverse change") you're entitled to cancel your line without paying an early termination fee (ETF). The contract language is as follows:
"If a change we make to the Agreement is material and has a material adverse effect on Services under your Term Commitment, you may terminate each line of Service materially affected without incurring an Early Termination Fee only if you: (a) call us within 30 days after the effective date of the change; and (b) specifically advise us that you wish to cancel Services because of a mat... (continues)
Simple Solution for Nextel Users Concerned About No Roaming
This works good if you have a shared plan. First, purchase two Nextels of choice for you and your significant other; next, buy two inexpensive Sprint phones and add to lines 3 and 4 on your acount ($10 each on everything messaging); finally, set both Nextel phones to forward calls if unavailable to respective numbers. Your cost: same as 2 lines elsewhere.
With the revival of iDen, any chance we'll see any of those devices with high speed data capabilities? The ic902 was OK, but it is no longer being offered. I think Nextel folks would like to have something more than just WiDen.
Derizon now will charge $35.00 to TRY a phone from their horrible network.
Here ya go! Verizon admits that their service and/or phones are garbage. They are now charging $35.00 to try a phone because they are losing money on returns. Here is the truth!! If your service was so great you wouldn't be losing money on people trying phones you would win them over after a couple of days trial. Apparently what they do know is marketing, just a bunch of smoke and mirrors on their TV ad's but when push comes to shove they are LOSING money because they have to charge $35.00 to try a phone. So they must not be the BEST as they claim, if you were the BEST then you wouldn't need the $35.00 trial fee. Can I get an AMEN!!! NEXT!!!!!!!!!!!