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1 year Razr Upgrade

medelle

Feb 2, 2006, 11:39 PM
I called T-mo to see about getting information on a 1 year upgrade to a Razr phone. The person on the line informed me that they no longer allow 1 yr upgrades.

I tried to tell them that I was under the impression that they still did but just not via the website.

I really don't want to do a 2 year contract, simply for the reason that I am likely moving out of the country in that time period and don't want to have to pay a fortune to buy out my contract.

So, does anyone know if T-mo is in fact still allowing 1 year upgrades, and if so what the price for a 1 year upgrade on the Razr is?
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guitarman21

Feb 3, 2006, 10:46 AM
From the phone upgrade page on My T-Mobile

"* For a 1-year contract, visit one of our T-Mobile stores."
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medelle

Feb 3, 2006, 12:02 PM
Yeah, I saw that, but when I visited the store, they told me that I could not do an upgrade with them because I have a New Orleans number and I'm living in Texas.

Also, they told me that I would have to pay up front but if I called then I could get it billed to me. (which would give me a little time to shuffle some more bills so I can pay it)

But when I DID call I was told by an agent that T-mobile no longer offers 1 year contracts except to new subscribers.

So..... Im confused.
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phone geek

Feb 3, 2006, 6:49 PM
To my last knowledge (earlier this week) we offered both 1 and 2 year contracts to existing customers. Keep calling until you get someone who knows what they're talking about.

Or, do the two year contract, because if you have to cancel for the express purpose of moving out of the country, and will be able to fax documents proving your new address (bills, etc.) T-Mobile will, under current policy, waive the early termination fee, and you can get your RAZR for cheaper AND still get it unlocked through T-Mobile and take it with you. Tell me which other wireless company does THAT!
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cthcky33

Feb 3, 2006, 1:23 PM
go buy the phone at the kiosk in Costco, i work at one and we still do one year upgrades. razr will be $189.99 - $50 mail in rebate
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spazzyhilo

Feb 3, 2006, 10:00 PM
We do still have 1 year upgrades through cust service. Have you upgraded within the past 11 months? If you have then you will not be able to upgrade with 1 year pricing.
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