OK... Got some problems, and need some advice.....
Hi Everybody...
OK... I'm a long term T-mobile customer and have always been VERY happy. Where we live, coverage has always been excellent and I like the price of th plans and the service.
Anyway, about a year ago I bought the V600 and I have been happy with it overall. I have had it exchanged once or twice for a new one due to some minor problems (a key not working or something like that) but overall it has been a good phone.
But recently, we have seen a decline in the level of coverage we get in our home. Not sure why, it has just gotten worse. Maybe the winds are blowing in a different direction, or maybe there's a problem with a tower. We have called T-mobile on the issue multiple times and it does not seem to get resolves....
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OK... I'm a long term T-mobile customer and have always been VERY happy. Where we live, coverage has always been excellent and I like the price of th plans and the service.
Anyway, about a year ago I bought the V600 and I have been happy with it overall. I have had it exchanged once or twice for a new one due to some minor problems (a key not working or something like that) but overall it has been a good phone.
But recently, we have seen a decline in the level of coverage we get in our home. Not sure why, it has just gotten worse. Maybe the winds are blowing in a different direction, or maybe there's a problem with a tower. We have called T-mobile on the issue multiple times and it does not seem to get resolves....
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U might as well run ur phone over with ur car. it would probably work better. and i dont mean that to be mean or funny. its the truth. do u know what phone they are offering as a multiple exchange? if its the samusung e315....aaacccckkkkk....gag me. same reception problems. if ur looking for a new phone i suggest the Nokia 6101 when it roles out..soon and just ask for a discount on it. if u want more info on tmobiles phone i work for tmobile so email at tekna13@aol.com.
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They had better offer me soemthing comparable... which means it has to have bluetooth and actually look decent. I guess the V330 is ok. I like the look of the RAZR a little better than the V330 but neither one really lights my fire. Like I said though, bluetooth is a MUST! I spent $100 on the bluetooth headset I have and I use it EVERY DAY.
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The V330 is the best choice, and like I said, the faceplate is changeable!
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If push comes to shove, buy a Samsung e720. I think is would meet your needs. I had a e715 and it was great except for not having bluetooth. I just picked up a V330 and it's a great phone. I still like the Samsung products which IMHO are better than Motorola. The e720 is all over Europe especially the UK. TMobile only warranties the phones they supply so you must take that into account. BTW, if you're not satisfied with the CS person, ask them to transfer you to a supervisor. If that yields not results call again and again. You will never get the same person twice. Yes, it's a PITA but you will be happy with the results. Cellphone providers really don't care about their customers unless there were a MASS exodus. Good luck.
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Yeah! It's totally changeable if you like buying inferior junk accessories from shady accessory kiosks... And it totally voids your warranty since you have to unscrew your phone! SWEET!
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Spleisher,
From my experience your problems are not with the service provided from T-Mobile but with you V600. The problems with the V600 RF are well documented. I too have this phone and the problems you describe. I also have the V300 and it is far superior to the 600 as far as it's ability to hold onto a signal. I have had the Razr now for 4 days and it is excellent. If you like the V600's software and bluetooth ability you will be very pleased with the V3.
From my experience your problems are not with the service provided from T-Mobile but with you V600. The problems with the V600 RF are well documented. I too have this phone and the problems you describe. I also have the V300 and it is far superior to the 600 as far as it's ability to hold onto a signal. I have had the Razr now for 4 days and it is excellent. If you like the V600's software and bluetooth ability you will be very pleased with the V3.
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I learned that several things effect your signal strength:
1. location- how close are you to a tower
2. the phone itself- some phones have poorer reception than others. It depends on the brand of phone you use, and the model you use within that brand.
3. your SIM- if you have had your SIM for over two years it is probably worn out and you will need to replace it. Talk to Customer service about that.
4. Turn your phone off at least once a day. this seems to refresh the phone and helps it to get as much signal as possible.
I hope this helps.
If you want a phone with great reception, the V300 and the V330 are the best Moto phones to get. I know that you don't like the blue face plate, but you CAN change them into a color you ...
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1. location- how close are you to a tower
2. the phone itself- some phones have poorer reception than others. It depends on the brand of phone you use, and the model you use within that brand.
3. your SIM- if you have had your SIM for over two years it is probably worn out and you will need to replace it. Talk to Customer service about that.
4. Turn your phone off at least once a day. this seems to refresh the phone and helps it to get as much signal as possible.
I hope this helps.
If you want a phone with great reception, the V300 and the V330 are the best Moto phones to get. I know that you don't like the blue face plate, but you CAN change them into a color you ...
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Thanks everyone for yur thoughts. It sounds to me like the V600 is uhhhh... not so popular and that I need to get a new phone. Trouble is, I'm just not super wild about what is out there right now. Looks like at the moment it's a V330 or the RAZR... I'll post another thread and see if I can get a vote on the two...
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Yeah.... with all the problems I have been having, I'm hoping that T-Mo will replace my phone, so I'm hoping that cost will nto be an issue. WHo knows how that will go. Again, I have the V600, so really the V330 and the RAZR are the only phones they offer that could be considered reasonable replacements for my phone.
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Well, I guess T-Mo has made the decision for you for now. It is currently not listed in the upgrade list under my T-Mo.
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Yep. They are short on supply I think. Or, that people were abusing the retentions dept, asking for the RAZR.
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Damn T-Mo, as soon as they get simething worth getting, they start buggin'out. Boooooooooo 😳
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moto609only said:
Damn T-Mo, as soon as they get simething worth getting, they start buggin'out. Boooooooooo 😳
Yes, it's TMobile's fault that Motorola isn't sending adequate supplies of the phone. Okay. 🙄
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I think I will consider it a blessing. This forces me to wait a little longer to get an upgrade. Who knows, there might be something really cool on the horizon. Last time I got my upgrade, I wished I would have a waited a couple of weeks or days. Another phone came out right after that I would have liked more and I was stuck with the phone I had. I heard I could have traded it back, but it already had a scratch, so I decided against trying.
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Yeah... I think that's always going to be the case with cel phones or anything else technology-related. As soon as you step through the doors and out onto the street, whatever you just bought is not the coolest thing out there anymore. Ok.... maybe it's not THAT bad, but if you go out and buy the best thing out there (as I do) you just have to get used to the fact that within a couple of weeks, someone is going to have something better.... 😕 😢
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Not to mention that it's never a bad idea with Moto to let someone ELSE be the first on the block to find out about the interesting software issues and shakedown problems... 😉
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