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Quest. for Customer service on Family time plan

moe777

May 6, 2005, 2:10 PM
Hello, I on on the $99 dollar family plan with one add a line (total 3 lines). the fist to lines have no contract but the third line expires in Set 05. I do not need the third line anymore. Is there a way to put one of my fist two lines (which are not under contract at this time) under a new contract and cancel the third without any cancelation fees...Please help...Thanks
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LilShorty

May 6, 2005, 2:11 PM
moe777 said:
Hello, I on on the $99 dollar family plan with one add a line (total 3 lines). the fist to lines have no contract but the third line expires in Set 05. I do not need the third line anymore. Is there a way to put one of my fist two lines (which are not under contract at this time) under a new contract and cancel the third without any cancelation fees...Please help...Thanks


No, unfortunately, you can't swap contracts. You have to wait until the 3rd expires.
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bizkitsngravy

May 6, 2005, 2:23 PM
if anyone else may want the phone you can do a change of responsibility...what kind of a phone is it? would it be worth possible selling and using that money towards the ETF? I know in a lot of cases the answer to that one is no, but it's worth a shot. Anyone else you know and trust would be willing to pay you the $10/mo for it's use? I would say switch to a lower plan and ride out the contract, but do you think a) if you switch to lower FT plan, the other 2 phones will be ok with minutes? b) if not, then $10 added to FT plan is cheaper than the lowest single line plan for $19.99. (even if you did that and used a seasonal suspension for a couple months-that's still $10 and you have to extend for the equivilent time spent suspended so that wo...
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moe777

May 6, 2005, 2:43 PM
I thought about switching to the 69.99 plan and riding the contract out but to get the free nights, I have to extend contracts on all three lines....Can you say catch 22...I think I will have to just wait until sep. to cancel that line...Thanks for your help..
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