Cingular Customer Service???
My sister just called in a few days ago because her phone would no longer charge and she was greeted with a friendly and helpful rep. Within five minutes of calling, an order had been processed for a new phone to be shipped. She just got it today, and everything worked out extremely well.
Good luck!
Monday morning is the highest call volume time for most customer service lines when they are closed Sunday.
It isn't just customer service that creates that score, it is people like you as well.
texaswireless said:
You rated last too.
It isn't just customer service that creates that score, it is people like you as well.
It doesn't seem as though he is trying to disassociate himself from the company. He did use the term “we” in a couple of his statements which means he feels as though he is part of the team. I think he was si...
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apparently they can't hang up? haha
RUFF1415 said:
What is your reasoning for saying it sucks?
My sister just called in a few days ago because her phone would no longer charge and she was greeted with a friendly and helpful rep. Within five minutes of calling, an order had been processed for a new phone to be shipped. She just got it today, and everything worked out extremely well.
That's just great, because my recent experience has been the exact opposite. It took a week to get an acceptable replacement to my 6230. And then when they offer the s710a, they offer a credit of $50.00 due to me having money tied up in Nokia accessories that I won't be able to use. Then they turn around and call me at 11:30PM just to tell me that they won'...
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