.... then why are they always calling us to explain their bills? How to read them? To confirm which price plan they've been on for the past year or two? 😳

Seriously, I have seen here as well as been told over the phone that the customer is way more smarter than us. I've had numerous calls with customers asking me how to read their bills and they still can't follow me when I'm explaining it to them.

Then I start to talk to them like a child: "Mr. Customer. Are you on page 3? Do you see your wireless line summary? Do you see where it shows how many minutes you used? Do you see how many minutes you went over and it cahrged you? There you go, Mr. Customer."

Then they get pissed and tell us not to talk down to them. They have degrees ...
(continues)

That thread was getting too long. I hate it when it does that.

last time I checked I am not 12 years old. Why does my supervisor bring me a sticker for the days I pass par? I think I would like better recognition, like .. Your doing a good job!!! I've worked here 7 months and haven't heard that yet!! .... well once from our sexy vendor manager but it's not what I wanted from him.

am i the only one
one of my past manager told you in two seconds flat if you even thought about your stats turning PINK let alone RED. 🤭 and she wasn't nice about it either. 👿 yet when i had Save team, team support, blue reps and CUSTOMERS calling and emailing her about how good i was doing i never heard a word about it. 😈 i trans'd as fast as i could and forwarded all the emails i had copys of to my new manager. she said "good job." that's all i wanted. 😁

Good morning everyone. Hope you all have a great day filled with fun calls.

Is anyone elses migration tool acting up? Mine is slow and keeps giving me page not found errors.

So the Liberals budget passed? Comments?? Aside from the fact that it was propped up by the communists of the NDP. (My bias slips sometimes)

Customer: I was never late paying when it was AT&T, why is Cingular doing this to me??

Sigh....

The Cingular merger made me write this message by the way, blame them.

so a woman calls in looking to have some of her bill explained..no problem right a nice easy call HA

Shes there"Ok I understand everything but 1 thing..whats this 59.99 local america thing that your charging me 59.99 for?"

I was like 😳 "ma am its the main line and the 59.99 is the price package you picked when you went on service with us"

5 or 6 minutes later of explaining she finaly got it
🙄

Is anyone else here? I'm at work for 20 more mins and there is no q. I'm skilled blue gsm, tdma, go phone and orange and am getting no calls? Anyone want to shoot the $h$t with me?

Well, I have been sent from, I don't know. Let's say Cleveland, there's a wretched hive of scuam and villany if any existed. Anyhoo, I come from Cleveland to get something stated to keep the lady beside me with the tiny person drop kicking her from the inside entertained.

So who thinks that the person who came up with the PAR metric should be shot in the belly with a .22 and left in the desert. Yeah, I figured as much. Now that the obligitory rant is done how's about a joke.

So Little Johnny is told to bring somehting to class that's interesting or special. So the day after he heads up to the black board and put a period on the board.

The teacher asks, "Johnny, what is so interesting, or for that matter special about a period?"...
(continues)

have you ever noticed that when some one is even thinking about getting a cell phone you can hear the theme to jaws? "dum dum......dum dum...dadadadadadad....."

then the next thing you know the huys from sprint and cingular and tmobile are all over him when they smell blood in the water......sad...we can all make our own decisions on what carrier we want....dont presure us...especally the in store reps..i know you all get paid on commish but stop circling

😢 we should all listen to the black eyed peas all day 😢

Okay, while I'm glad it's been a while since I've had any problems with these douchebags, that site made my life as a Rep quite fun. But not going to Disneyland fun, or even visiting your grandma fun. It's more like taking broken shards of glass and stuffing up your ass kinda fun.

Anyhoo, I would like to hold the President of Jamster.com's hand in an vintage Navy deep fryer for three minutes.

Then, would come a swirlie. In the Taco Bell public washroom after 50 cent Expired Taco Day.

And then punch him in the man ovaries.


Anyone else have any suggestions?

See that ya made it to work,dude.I was even on time today,thats like,what,the first time in like,8 weeks?Its that new sick line dude,I can't be late if I have to talk topeople on the phone.I miss the auto sick line already....

rules are simple, variations of "Cingular" that represent the company or perceptions of it. I will start:

Cingu-liar
Suck-ular
Stink-ular
Sucktacular
Screw-you-lar
S#!t-ular

Feel free to make additions, vent all u want, it helps

does any one have all the info on the new policies ??? i cant get a straight answer from any one ??? call closing piolit? migrations?? whats going on

What does everyone do durring their time between calls?

Just wondering exactly how many people from the Welland center have a Login for this. If you just leave a post. I wonder who you are 😉

I have a cingular account and an at&t V600, does anyone know if cingular or at&t will give me the unlock code and if not where is the best place to get it?