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Curse you Jamster!

Tail

Mar 17, 2005, 8:00 AM
Honestly, who is getting sick of customers calling in demanding that we credit back these charges that we're not responsible for? And the insistance that they have the "holier than thou" attitude of it not being possible that they (or heaven forbid someone ELSE used their phone) subscribed for the service on the EXACT day and time as it displays on their invoice.

Also, who wants to track down where this Jamster operation is and raise some hell? Or am I just over-reacting?
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LemuelLeblanc

Mar 17, 2005, 9:16 AM
Jamster???
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Tail

Mar 17, 2005, 9:30 AM
It's basically a service that you see on commercials where you text the word tone or ringtone to a number, the most notorious one being 35555. After that, you start receiving weekly ringtones or graphics from the company known as Jamster. (Jamster is one of many.)

What they fail to say on the commercials (it is shown briefly in small print during the commercial, but never verbally said) is that they bill your service provider for using the service and then the service provider subsequently charges it to the customer. Then the customer calls in to the service provider for billing them a service that we do not provide, the company is merely passing the cost onto the customer who is the one who has to pay for it.
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Aleq

Mar 17, 2005, 12:37 PM
AND of course they ALSO don't make it clear that if you contact them ONCE you are signing up for $1.99 per week forever or until you cancel the service, which of course they don't make clear HOW to do in the ads...

I hate these people so much I want to wipe them off the effin' planet! Jamster and all those lame butt chat SMS lines that charge .99 EACH to send or receive retarded messages from other pathetic losers... ("LOL!" Ka-CHING! "TTFN!" Another buck! "Me too!" WHAP! "R u F r M?" This is worth a buck EACH?!) I had one poor bugger who got smacked with 1500.00 in charges all at once on one bill--he had zero idea all those stupid little text messages were bankrupting him.

At the least, it ought to be like 976 charges on a landlin...
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Link

Mar 17, 2005, 1:27 PM
Yeah I have had 4 cases now and I adv. the customer to just send another message to 35555 with the message "stop" and this will end the corruption that is Jamster.evil.

At first I had no idea what it was too, then some e-mailed me the T&C from Jamster with the info on how to stop and charges.

Everything is in this wonderful e-mail, if anyone wants I can post it here as it has everything to do with wireless service AND it's something everyone can use.
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Aleq

Mar 17, 2005, 3:01 PM
Oh, please do! Any info I can get to block these morons would be greatly appreciated!
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Link

Mar 17, 2005, 11:56 PM
WELCOME TO JAMSTER! In this Service Agreement ("Agreement"), "you" and "your" refer to each customer ("Customer") and its agents and "we", "us" and "our" refer collectively to Jamster International Sàrl, doing business as Jamster ("Company"). This Agreement explains our obligations to you, and your obligations to us in relation to the Service (as defined below).

By completing the registration process on our website located at www.jamster.com or any successor website thereto ("Website") OR by downloading mobile content to a mobile device (each a "Download"), you (I) AGREE TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT AND (II) REPRESENT THAT YOU ARE OF LEGAL AGE TO ENTER INTO THIS AGREEMENT OR ARE AT LEAST 13 YEARS OF AGE AND H...
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Link

Mar 17, 2005, 11:56 PM
(e) Access without Registration. Company may provide you with access to some Services without you registering as a user, such as sign-up via SMS. In each such case your identification is based on means of identification that we deem appropriate, such as your mobile telephone number.

(f) License to Download(s). You acknowledge and agree that the Download(s) made available as part of the Service are owned by Company, its affiliate and/or licensors, as applicable, and are protected by intellectual property laws. Company hereby grants, and you hereby accept, a limited, non-exclusive, non-transferable, revocable license to download and use the Download(s) and the Service on a designated compatible mobile device solely for your own personal non...
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Link

Mar 17, 2005, 11:57 PM
4. Indemnification

You agree to release, indemnify, defend and hold harmless Company, its parent company, subsidiaries, affiliates, officers, directors, shareholders, contractors, agents, employees, licensors and assigns from all liabilities, claims, damages, costs and expenses, including reasonable attorneys' fees, made by any third party due to or arising out of or in connection with (a) your use of the Service, and (b) the breach by you of your representations and warranties set forth herein.

5. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITIES

YOU UNDERSTAND AND AGREE THAT YOUR USE OF THE SERVICE, INCLUDING, BUT NOT LIMITED TO ANY DOWNLOAD(S), IS SOLEY AT YOUR OWN RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAM...
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Link

Mar 17, 2005, 11:57 PM
6. Intellectual Property Rights

Except as otherwise set forth herein, all right, title and interest in and to anyintellectual property, proprietary rights or other rights related to intangible property which are used, developed, comprising, embodied in, or practiced in connection with any of the Service ("Company Intellectual Property Rights") are owned by Company or its licensors, and you agree to make no claim of interest in or ownership of any such Company Intellectual Property Rights. You acknowledge that no title to the Company Intellectual Property Rights is transferred to you, and that you do not obtain any rights, express or implied, in the Service, other than the rights expressly granted in this Agreement.

7. Fees

The w...
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cherrypie1001

Mar 19, 2005, 1:45 AM
read my post in General posts : Tricked Out, named NOTHING IS FREE, my info there for the general public will hopefully help a little, and if i have to i'll re-post every day to keep it @ the top of the list so it's the first thing they see 🤣 LOL
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rgiggsy

Mar 17, 2005, 4:53 PM
I even had someone cancel over this yesterday, it wasn't Jamster, it was hippo.com.
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not_in_halifax

Mar 17, 2005, 5:15 PM
Ya, Hippo and Jamster are basically the same damn thing.
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repCB

Mar 17, 2005, 8:13 PM
This is how they got me, so I see how customers get mad. I did a search online for "free ringtones" ('cause i'm cheap, dammit) and came across a jamster site, I believe it was them under a different name but it wasnt outright jamster.com. I agreed to my "free ringtone" and had it sent. However, at the bottom of the next screen in really tiny print is something that sounds a little like "by accepting this ringtone you agree to a 3.99 per month membership." So when the charge hits their bill, of course they dont know where it came from.

Of course, this doesnt let the customer off the hook, damn idiots should learn how to read....oops, did I say that out loud?
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not_in_halifax

Mar 17, 2005, 8:21 PM
repCB said:
This is how they got me, so I see how customers get mad. I did a search online for "free ringtones" ('cause i'm cheap, dammit) and came across a jamster site, I believe it was them under a different name but it wasnt outright jamster.com. I agreed to my "free ringtone" and had it sent. However, at the bottom of the next screen in really tiny print is something that sounds a little like "by accepting this ringtone you agree to a 3.99 per month membership." So when the charge hits their bill, of course they dont know where it came from.

Of course, this doesnt let the customer off the hook, damn idiots should learn how to read....oops, did I say that out loud?


*gasp* How dare you demand that ...
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Big Daddy

Mar 17, 2005, 9:36 PM
no you are not they are the epitomy of evil...I have not bought a ringtone in months once I learned how to get them for free 😉
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repCB

Mar 19, 2005, 9:30 AM
Big Daddy said:
no you are not they are the epitomy of evil...I have not bought a ringtone in months once I learned how to get them for free 😉


And how, pray tell, do you do that?
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akwash79

Mar 19, 2005, 2:12 PM
www.zedge.no
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akwash79

Mar 19, 2005, 2:25 PM
on there is another one. www.myt160.net. dedicated to the t610 but has ringtones, wallpapers, and games that can be used by many phone. no MP3 ringers but those are simple to make on your own if you have a data cable or bluetooth. get software to cut the mp3 down to a 20 or 30 second clip and its easy.
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repCB

Mar 19, 2005, 4:06 PM
Is that site totally free, or does it have a hidden subscription like Jamster?
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akwash79

Mar 19, 2005, 4:14 PM
no hidden subscription at my610.net, all free. www.zedge.no has something else you can sign up for but I think you can download 5 at a time for free on that site
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