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Sprint Revising 'Premier' Upgrade Program April 1

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Very Disappointing (bait and switch) but the "spin" is even more insulting


Jan 24, 2011, 7:23 PM
'It's now large enough that having two levels of benefits makes sense. Our Premier customers have told us that it's only fair that we recognize those Premier customers who spend more or have shown us their loyalty by being with us longer."

I think that I can say without any reservations that any Premier customers who told them to have better perks for those who spend more and have been loyal longer, didn't request that the recognition be accomplished by screwing existing Premier members out of benefits that they were told they were going to get when they renewed their contracts last time. I'll bet 2x my ETF that the intent was to create a new tier with extra benefits, not remove existing ones from others. "Hey I would feel more spe...

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