RadioShack Exploring Possible Sale or Merger
THIS WOULD BE A DARK DAY FOR THE MOBILE INDUSTRY
Our company has the lowest prices around for Sprint & Boost and we still can't compete with Best Buy & Radio Shack selling phones with NO Mail in Rebate... This could just make things worse for us.
This is a disgrace and cell phone companies need to stop selling out to Big Box Retailers to sell their products.
I mean damn, I work at a Sprint Inderect Dealer and I am RadioShack's Customer Service anymore. They sell the device lower than ours coz no MIB and then send the customers over here to fix their mistakes and change contacts and all that other stuff. It is really starting to piss me off and I wanna leave the wireless industry or start getting paid by Radio Shack and Best Buy.
This is a disgrace and cell phone companies need to stop selling out to Big Box Retailers to sell their products.
I mean damn, I work at a Sprint Inderect Dealer and I am RadioShack's Customer Service anymore. They sell the device lower than ours coz no MIB and then send the customers over here to fix their mistakes and change contacts and all that other stuff. It is really starting to piss me off and I wanna leave the wireless industry or start getting paid by Radio Shack and Best Buy.
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lol, i used to work for a company like yours. yea, you should make a move. but i do wish we had a cellbrite machine.
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The only reason why my store sends our customers to spring is beccause a.) we do not have a celebrite machine or b.) their phone is broke and we cannot fix it. We never mess with ppl's bills like ur stores do beccause u guys get comission.
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haha, are you serious??? we all know you never mess with peoples bills because you send them to us(indirect stores). you guys dont even attempt to fix small issues like setting up email or voicemail for the customer. radioshack had its place when sprint first started as a nationwide company. it was instant distribution, now, they destroy the wireless industry by giving horrid customer service and even worse information on the plans.
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Ya sorry bud its definately the other way around. every customer around here in pittsburgh complains about the lack of customer service from all of the core retail store. we are always calling into at&t and sprint to fix all of your issues that you guys cause. We atleast show the customers how to use the phones and attempt to blue tooth over pictures and/or contacts but we do not have a celebrite machine.
If it wasnt for the horrid customer service you guys provide we probably would sell as many phones cuz they come running to us.
If it wasnt for the horrid customer service you guys provide we probably would sell as many phones cuz they come running to us.
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at least we agree the core stores suck in pittsburgh. i have yet to meet someone that said best buy took care of an issue they had. i will admit we get less issues from best buy than RS. although, if i didn't get paid any commission, i would probably do exactly as all you guys do and that is the least amount of work possible.
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The core stores around the pittsburgh area are full of prics. at my store we rly hook ppl up with great deals cuz we dont get paid differently on phones and stuff. that being said we dont pressure ppl into top end androids rather then free blackberrys and stuff. i did hear that alot of radio shacks do suck tho but not ours.
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I would be willing to bet they would get a pretty good deal as well.
Indirects invest in the equipment. Radio Hacks send their customers to other stores for things they should be doing themselves.
Indirects invest in the equipment. Radio Hacks send their customers to other stores for things they should be doing themselves.
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I swear, Radio Shack sells the phone the specifically sends them to our stand to get employee discounts, and transfer contacts and everything else they don't wanna do...
I bet if Radio Shack started paying their reps commission their phone prices would change.
I bet if Radio Shack started paying their reps commission their phone prices would change.
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This forum is closed.
