T-Mobile to Charge $1.50 for Paper Bills
Article
Comments
‹ all discussions
soon 99 cents a min for 611 customers service?
soon 99 cents a min for 611 customers service?
...
I remember way back into ancient history (relative to wireless standards) when Sprint charged $3 just to talk to a CSR! If you Google, you can still find the backlash of complaints about it (e.g., http://www.complaints.com/march2002/complaint oftheday.march24.6.htm). That's why I'm a bit stunned that a carrier is trying to nickel and dime for the absolute bare basics again.
...
Absolutely right!
Now that carriers figure that their plans, etc., are giving their customers so much, now it's time to suck back some revenue in other subtle ways. This is where post-paid carriers are going to lose people to pre-paid eventually. 😕
...
yup i couldn't have said it better, there is no shame to these companies anymore. like fees to upgrade, its bad enough you're about to be stuck in a 2 year contract again, they wanna slap a fee also. so if you want a "free" phone it's never really free.
...
I hope so because customers call in for the dumbest things. Like having me explain to them each and every feature on their device. Its called a manual or the internet...read.
...
This forum is closed.
‹ all discussions