Sprint Loses ETF Lawsuit, Owes Former Customers $73 Million
Verizons Not Cool Either!
When Sprint offered the $99 everything plan, I decided to call my provider which is Verizon, I wanted to see how much it would cost to get out of my contract with them.
I called Verizon and asked the rep how much it would cost to get out of my contract, he looked at my service and then quoted $179. I told him that was impossible because Verizon was pro-rating the contracts, he became nasty. I asked him to check with his supervisor, of course that just made his day, he put me on hold and came back about five minutes later and said that I was right and that the price would be $85.
Then he informed me that the price to cancel would never go below $65 even if I canceled one day before my contract was up. So I made the decision to cancel...
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I called Verizon and asked the rep how much it would cost to get out of my contract, he looked at my service and then quoted $179. I told him that was impossible because Verizon was pro-rating the contracts, he became nasty. I asked him to check with his supervisor, of course that just made his day, he put me on hold and came back about five minutes later and said that I was right and that the price would be $85.
Then he informed me that the price to cancel would never go below $65 even if I canceled one day before my contract was up. So I made the decision to cancel...
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The cellular industry in general is a rip off. every carrier will try to squeeze to most out of their paying customer. If you want to talk, You have to pay. fortunately I pay less for Sprint.
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In regards to that, you probably got lied to again. My dad's been with the company since 1988. If you get signed contract, you can probably get some money back but I believe he once told me they will only charge you $5 a month for each month left on your contract. Could have changed, but that is how it once was.
Please don't blame customer support, they sometimes just don't know... man I work for Vonage, and wow............. but anyways...
Please don't blame customer support, they sometimes just don't know... man I work for Vonage, and wow............. but anyways...
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This forum is closed.
