AT&T Revamps ETF Policies
What a novel idea!
We're following the leader wherever he may go
We won't be home till morning, till morning
We won't be home till morning
Because he told us so
When is the last time other carriers copied something from you?
vzw-csr21 said:
just because you have the most subscribers doesnt mean you are a leader.
When is the last time other carriers copied something from you?
They did allow people to change their plans and features, add, subtract whatever without a contract extension, years before other major nationwide carriers. Unlike other major carriers where you sneezed, they extended you. So while I agree they played follow the leader on other issues, that is a standard business practice.
But AT&T, however, has set the bar for many issues. Contract change policy was the first in the industry for the large Telcos, and also the 30 day buyers remorse period. Every company has followed in those footsteps.
There is no one right system for everyone. Verizon can't touch AT&T for coverage here. Likewise there are places AT&T hasn't matched VZW. It's all about what works best for each customer. If the separation were really all that big VZW would have retaken the lead long ago. The Cons...
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