Verizon's SharePlan Users Can Add Numbers With Different Area Codes
woopee...
Sprint's family plans have had this option forever, I can't believe Verizon didn't, unless that's an aspect of Verzion "control" your always hearing about...
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It had everything to do with their regional billing system. This is a big deal for families whose children goto school in another state, and want a local number. This is actually a pretty big deal. As far as Verizon's "control" you speak of, what company doesn't have "control"?
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Mainly because of the FCC regulated market divisions, the country used to be very firmly separated in this way. For example, at Cingular, because of all the different legacy markets, it wasn't possible to have multiple numbers on an account from different markets, and the markets were never something transparent to the customer. So sometimes, an account could have a West Va, Ohio, and eastern Penn. numbers on one family plan, but Pennslyvania was divided into different markets to the point that sometimes people in the same town would be in different & incompatible billing systems!
What Cingular/AT&T did (and what Verizon has almost certainly done as well) is create a new national market that anyone could be put into. Thus, anyone on th...
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What Cingular/AT&T did (and what Verizon has almost certainly done as well) is create a new national market that anyone could be put into. Thus, anyone on th...
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And since VZW is a joint venture of a whole bunch of legacy markets, it took a lot of work to consolidate. I've known that this was going to happen for about the last two years or so.
It's HUGE news for indirect agents, as now we can view accounts, service customers, and perform upgrades for everybody in the country. In a small town that gets a lot of tourism, you have no idea how frustrated customers got when they had problems with their phone, they're on vacation and need it, and we couldn't help them.
Sprint on the other hand is easy. Remember their old commercials, "built from the ground up"? (which, I always thought was the normal way you build things) That meant that before Nextel, every Sprint tower was a Sprint tower, and ...
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It's HUGE news for indirect agents, as now we can view accounts, service customers, and perform upgrades for everybody in the country. In a small town that gets a lot of tourism, you have no idea how frustrated customers got when they had problems with their phone, they're on vacation and need it, and we couldn't help them.
Sprint on the other hand is easy. Remember their old commercials, "built from the ground up"? (which, I always thought was the normal way you build things) That meant that before Nextel, every Sprint tower was a Sprint tower, and ...
(continues)
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This forum is closed.
