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T-Mobile Slapped With Class Action Suit

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Not Greed

tline155

Jan 30, 2008, 5:31 PM
T-Mobile does not allow you to disable text because this is how they contact you. For welcome messages, bill updates, phone number changes, vm resets and much more. And all of these are free.

If people are getting spam then they need to stop adding there mobile number to all the webs they go to. And if they are getting daily jokes or ringtones and such they should have not watched that commercial and sent the first text.

As you kids, not T-Mobiles fault your kids dont listen to you. Get a handle on them and if they wont stop take away phone, or add 9.99 feature for unlimited text instead of whinning about hundreds dollars in overage.

Useless lawsuits just hurt everyone. Man another stupid lawsuit I need to pay for... For what so yo...
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lang

Jan 30, 2008, 8:50 PM
I can't speak for the other carriers, but AT&T has a specific code that blocks all SMS - but still allows administrative SMS to come in (PLM UPdates, Voicemail indicators, * services). I can't see how difficult it would be for T-mob to set this up.

I do agree that a little personal responsibility needs to be in there as well - especially if they did sign up for those "free ringtones" or "hot sexy singles" or whatever they saw on TV.
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xjittianx

Jan 30, 2008, 9:18 PM
How can you expect T-Mobile to block SMS's that are coming from a company whose job is that sole purpose. If T-Mobile blocked SMS after a customers subscribed to a service, that would just bring about another law suit. That company would sue T-Mobile for infringement

What is in need here is some personal responsibility with these users. These subscribers must be the same people who sued McDonalds for making them fat.
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lang

Jan 30, 2008, 9:24 PM
If I call my carrier and ask for all SMS to be blocked they had better have a way to block it. I have talked to numerous customers who ARE taking responsibility for their phones by blocking thier son/daughter/wife/husband's ability to use text messaging. That is what I'm getting at.

If a customer is suing because they did something stupid and are now recieving tons of SMS and expect the carrier to pay for it, well I oppose that. There again I do agree about personal accountability.
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dave73

Jan 30, 2008, 9:43 PM
My mom knows someone who originally signed up with AT&T Wireless in 2003, and the minute her phone was activated, she received so much spam, and most of it was for viagra & porn. It was that bad that she cancelled her service within 10 days. She's with T-Mobile, and so far has no problems with getting any text messages. I'm with Verizon Wireless, and I've had text messaging disabled since 2002. I did have to have it put back in place after Nick Brownfield (store manager at the Southlake Mall VZW kiosk in Hobart Indiana in 2006) removed the block. That pissed me off. And it was a text message for some horoscopes that I never subscribed to. Luckily for me, the charge for that text was reversed, along with the block in text messages put ...
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bleu_tropix

Jan 30, 2008, 10:23 PM
you're right, i think every customer--regardless of whether or not they brought spam upon themselves--should have the option to block sms completely. i'm with verizon and i was beginning to receive premium text msgs (without having signed up for anything). all i did was call CS and they gave me a billing credit, then told me that i had some options regarding spam. it was simple, all i had to do was log on to vtext.com and block all messages generated from the internet (since that's where the majority of spam is coming from). it worked like a charm, all without having to block text messages from other cell numbers.
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shellis129

Jan 31, 2008, 12:29 AM
Oh my goodness, you have a cell phone. It recieves text messages. It's part of the service! If you're getting spammed, change your number. T-Mobile will change it for free if you ask them to not charge you for it when they tell you there's a 15.00 charge and you'll be done with spam.

What? You've had the line for 3 years and just started recieving spam? Then it's your own damn fault for giving out your phone number to get !

Oh, it's your buddy who's texting you? Tell him/her to stop and deal with the .35 charge on your bill.

WTF is next? People who only use their phone for text messaging suing cause they got a call on the phone? "Your honor... I had no way to disable phone calls from my, um, phone and now I want my cellular provide...
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PEZ

Jan 31, 2008, 7:27 AM
I will agree with you for now - but Tmobile (actually, the industry itself) needs to implement a SPAM feature on their TEXT messaging front.

i.e., only allow text messages from those on the customers phone book. It is a necessary evolution in the standard and technology.

SMS is as popular if not more than IM and email. It is the one communication portal other than the phone itself that lets you connect and send messages to those you know.

SMS needs to grow up and take on a technology jump and integrate these features.
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