Sprint Slashes Jobs As Part of Cost-Cutting Actions
What does this mean for customers????
😕 Should I be looking for another carrier? I havent had any problems with Sprint.
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longer hold times and ruder reps and bad morale from all sprint employees. Might I suggest this site to cure your worries...
www.t-mobile.com
www.t-mobile.com
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Reps are usually rude because ignorant customers who come into the stores ready to fight. Yes sometimes the good customers get the crappy end of the stick but if you come into the store show some respect to the employees. Yes we work for the company but it's just a logo on our shirts we're consumers also. I love when you're doing your job and can't help someone they actually hate YOU. When they get their way that's when they're cool with you until next time they can't get their way. So when you can't bend the rules they hate you and claim it's towards the company so why hit me with a damn phone I'm not the CEO.
P.S. PLEASE STOP EXPECTING US TO KNOW EVERYTHING ABOUT THESE PHONES AND TECHNICAL STUFF THEY DON'T SEND US TO A TRAINING EVERY SI...
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P.S. PLEASE STOP EXPECTING US TO KNOW EVERYTHING ABOUT THESE PHONES AND TECHNICAL STUFF THEY DON'T SEND US TO A TRAINING EVERY SI...
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A good rep would be able to settle said customer down and talk to them in a decent manner not continue the fight like an immature, ignorant, little punk.
You are supposed to deal with the customers and, no matter how heated they get, you are supposed to keep your cool. At least that's what intelligent representatives of a company would do. It's not just a logo on your shirt. You are a representative of Sprint, which means you represent Sprint. If you weren't aware "rep" comes from "representative" which is derived from represent. Break that down a little further and you get re-present. You "re-present" Sprint's service to the customers, thus you aren't the consumer. You are the provider. I understand you may not be a technician but ...
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You are supposed to deal with the customers and, no matter how heated they get, you are supposed to keep your cool. At least that's what intelligent representatives of a company would do. It's not just a logo on your shirt. You are a representative of Sprint, which means you represent Sprint. If you weren't aware "rep" comes from "representative" which is derived from represent. Break that down a little further and you get re-present. You "re-present" Sprint's service to the customers, thus you aren't the consumer. You are the provider. I understand you may not be a technician but ...
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I'm definately not a provider hun I'm not the CEO for this company my job is on the line each day and I pay green money just like you and please tell me where I said I argue with the customer or treat them bad I spoke on reps I've seen treat customers wrong before u shoot ur opinions READ than say what u have to say.
You must be one of those customers that like to come in and fight the Reps because you went over your bill and don't wanna be responsible. It's amazing how people get on a machine and talk a bunch of garbage.
You must be one of those customers that like to come in and fight the Reps because you went over your bill and don't wanna be responsible. It's amazing how people get on a machine and talk a bunch of garbage.
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