Cingular To Charge Non-GSM Subscribers
I have a solution
quit crying and upgrade your plan!!!!!!!! Help us reps put food on the table!!!!!!!
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phoneguy806 said:
quit crying and upgrade your plan!!!!!!!! Help us reps put food on the table!!!!!!!
Hey, this service isn't free. Customers actually pay for it. It's not like you're doing them any favors.
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The customer may be paying for the service, but cingular is losing money by keeping it around. Cingular has to PAY too to keep the network running. They don't run the network for FREE either.
Not to mention keeping the old network up is preventing new network and better service to customers who need and want it and will pay for it too, and make cingular money.
Not to mention keeping the old network up is preventing new network and better service to customers who need and want it and will pay for it too, and make cingular money.
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i really doubt... that out of the HUUUGE income cingular has... that it is "costing them money" ...
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cingular may have a huge income, but just because you have money, doesn't give a reason not to use it wisely.
Although from this article I found on-line. I do believe Sprint took a net loss this year.
"The wireless carrier, which operates networks under the Sprint brand in 80 markets, including those in Illinois and Indiana, narrowed its net loss to $10.4 million, or 62 cents per diluted share, for the quarter ended June 30, 2006, compared with a loss of $12.5 million, or $1.35 per diluted share, in the year-earlier period."
I dunno about you but if you were just told you lost 10.4 million dollars... I don't think that's something to take lightly... there's A LOT a company could do with 10.4 million dollars.
cingular is being sma...
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Although from this article I found on-line. I do believe Sprint took a net loss this year.
"The wireless carrier, which operates networks under the Sprint brand in 80 markets, including those in Illinois and Indiana, narrowed its net loss to $10.4 million, or 62 cents per diluted share, for the quarter ended June 30, 2006, compared with a loss of $12.5 million, or $1.35 per diluted share, in the year-earlier period."
I dunno about you but if you were just told you lost 10.4 million dollars... I don't think that's something to take lightly... there's A LOT a company could do with 10.4 million dollars.
cingular is being sma...
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100% agreed skill. I posted this reply on another thread....
Much, I hear what you're saying, and I agree that these people are human beings like you and I are.
The 'losses' involve a group of customers who are costing Cingular money. It's nothing personal to these people. It's a business! If a local mom and pop grocery store is losing money because they're overstaffed, it wouldn't make sense for them to hold onto everyone for sentimental reasons. Business is business, no matter how big or how small.
If you want to keep using an old technology, that's alright; $5 bucks a month. You are not being thrown out of your home, and no one is being thrown in jail. Customers not switching is costly to the company. If $5 a ...
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Much, I hear what you're saying, and I agree that these people are human beings like you and I are.
The 'losses' involve a group of customers who are costing Cingular money. It's nothing personal to these people. It's a business! If a local mom and pop grocery store is losing money because they're overstaffed, it wouldn't make sense for them to hold onto everyone for sentimental reasons. Business is business, no matter how big or how small.
If you want to keep using an old technology, that's alright; $5 bucks a month. You are not being thrown out of your home, and no one is being thrown in jail. Customers not switching is costly to the company. If $5 a ...
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SkillciaX said:
Although from this article I found on-line. I do believe Sprint took a net loss this year.
Psst. Sprextel is in the midst of a costly corporate merger.
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So doesn't make a difference. They still took a loss.
And if you haven't notcied cingular is integrating the AT&T networks and the cingular networks. Also maintaing TDMA/analog and still didn't take a loss.
And if you haven't notcied cingular is integrating the AT&T networks and the cingular networks. Also maintaing TDMA/analog and still didn't take a loss.
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SkillciaX said:
So doesn't make a difference. They still took a loss.
And if you haven't notcied cingular is integrating the AT&T networks and the cingular networks. Also maintaing TDMA/analog and still didn't take a loss.
Who cares if Sprextel took a loss? Who cares? What does it have to with the "conversation" we're having?
Wait. You just told us Cingular was taking a loss operating legacy networks...and now you're telling us they aren't? Do you actually read your posts before posting them?
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Yeah, that's the part about GSM subscribers subsidizing TDMA/analog subscribers.
Cingular's losing money on those old TDMA/analog accounts. If the company as a whole isn't losing money, which it's not, that means the other parts of the company (meaning GSM customers) are subsidizing the loss being generated by the TDMA/analog customers.
Cingular's losing money on those old TDMA/analog accounts. If the company as a whole isn't losing money, which it's not, that means the other parts of the company (meaning GSM customers) are subsidizing the loss being generated by the TDMA/analog customers.
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SkillciaX said:
thank you.
For what, exactly? That he actually figured otu what you were trying to say?
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Hey muchdrama, how about you try and actually *refute* their statements and reasonings with logical answers, instead of just resorting to the unnecessarily sarcastic comebacks and trolling?
I've yet to see you do this, which makes it really hard to take you seriously at all.
I've yet to see you do this, which makes it really hard to take you seriously at all.
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mela774 said:
Hey muchdrama, how about you try and actually *refute* their statements and reasonings with logical answers, instead of just resorting to the unnecessarily sarcastic comebacks and trolling?
I've yet to see you do this, which makes it really hard to take you seriously at all.
Oh, no...I've been put in my place by Mela, the one post wonder.
Hey, Mela, if you followed the argument long enough, you would have noticed my point is this: Cingular just decided to charge these folks for NOTHING. $5 bucks per month per affected customer. Nice, eh? Is that sarcastic enough for you?
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"Oh, no...I've been put in my place by Mela, the one post wonder.
Hey, Mela, if you followed the argument long enough, you would have noticed my point is this: Cingular just decided to charge these folks for NOTHING. $5 bucks per month per affected customer. Nice, eh? Is that sarcastic enough for you?"
Yeah well muchdrama your "points" don't have any validity. Please refute your arguement and show "PROOF" that cingular has pulled this charge out of their @$$ and not just because you "think" so.
Hey, Mela, if you followed the argument long enough, you would have noticed my point is this: Cingular just decided to charge these folks for NOTHING. $5 bucks per month per affected customer. Nice, eh? Is that sarcastic enough for you?"
Yeah well muchdrama your "points" don't have any validity. Please refute your arguement and show "PROOF" that cingular has pulled this charge out of their @$$ and not just because you "think" so.
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SkillciaX said:
Yeah well muchdrama your "points" don't have any validity. Please refute your arguement and show "PROOF" that cingular has pulled this charge out of their @$$ and not just because you "think" so.
Just as soon as you prove what Cingular's telling you is true.
PS--See that little "Message Above, Quoted" feature in blue? It'd make your posts a lot more readable.
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HELLO. It's in the article!
Stated here:
Nonetheless, having to carry three different kinds of wireless signals leaves less room for Cingular to connect calls and provide data services to its much larger audience of GSM customers.
"again I had already stated this that because of trying to keep up 3 networks is costly to the company because they have less room for their GSM network"
That network capacity is crucial because Cingular is trying to shake a reputation for poor service, boasting in national ad campaigns that its customers suffer the fewest dropped calls. Cingular's image was tarnished after its acquisition in late 2004 of AT&T Wireless Services, a merger that required the complex integration of two disparate networks.
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Stated here:
Nonetheless, having to carry three different kinds of wireless signals leaves less room for Cingular to connect calls and provide data services to its much larger audience of GSM customers.
"again I had already stated this that because of trying to keep up 3 networks is costly to the company because they have less room for their GSM network"
That network capacity is crucial because Cingular is trying to shake a reputation for poor service, boasting in national ad campaigns that its customers suffer the fewest dropped calls. Cingular's image was tarnished after its acquisition in late 2004 of AT&T Wireless Services, a merger that required the complex integration of two disparate networks.
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SkillciaX said:
HELLO. It's in the article!
Ohhhhhhh, I see. So press releases are verified fact are they?
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It's a lot better than what you've got and presented. You can't just "say" a company is lying. You've got to prove it.
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SkillciaX said:
It's a lot better than what you've got and presented. You can't just "say" a company is lying. You've got to prove it.
After being on this earth for 35 years, I've come to the conclusion that you can't trust corporate America.
Prove otherwise.
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Yes, we understand you don't trust corporate america, but how are we supposed to understand your reaasoning, or even try to agree with you, if you don't explain why? Do you understand the word why or reasoning?
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SkillciaX said:
Yes, we understand you don't trust corporate america, but how are we supposed to understand your reaasoning, or even try to agree with you, if you don't explain why? Do you understand the word why or reasoning?
Don't try to paint me as some corporate hating nut job. I've just learned that corporations, more often than not, will screw you just as soon as look at you.
And don't be condescending with me...you're the one who couldn't figure out how "educated" was spelled. Quite another problem with America.
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I'm not trying to say that you hate Corporate America, but you haven't given us any real reasoning as to why you think cingular is taking advantage of these customers. A gut instinct and being on the planet for 35 years doesn't cut it.
If you want us to take you seriously in this discussion, you should give reasoning to your logic about cingular. It's not justifiable to hate cingular just because you dislike corporate america.
That'd be like saying well I dislike Abry's because McD's food sucks. It's not right to dislike one company because other companys are corrupt.
Also just because I spelled educated wrong, doesn't mean I don't know what the word means.
If you want us to take you seriously in this discussion, you should give reasoning to your logic about cingular. It's not justifiable to hate cingular just because you dislike corporate america.
That'd be like saying well I dislike Abry's because McD's food sucks. It's not right to dislike one company because other companys are corrupt.
Also just because I spelled educated wrong, doesn't mean I don't know what the word means.
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SkillciaX said:
I'm not trying to say that you hate Corporate America, but you haven't given us any real reasoning as to why you think cingular is taking advantage of these customers. A gut instinct and being on the planet for 35 years doesn't cut it.
If you want us to take you seriously in this discussion, you should give reasoning to your logic about cingular. It's not justifiable to hate cingular just because you dislike corporate america.
That'd be like saying well I dislike Abry's because McD's food sucks. It's not right to dislike one company because other companys are corrupt.
Also just because I spelled educated wrong, doesn't mean I don't know what the word means.
Okie dokie. Truce.
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Actually, I'm about to become a three-post wonder. 🙂
Also, I was not trying to 'put you in your place', I was merely speaking the truth. I have been watching this specific forum since this article first surfaced on phonescoop, and while I have seen you state that Cingular is charging these customers $5 extra, the only manner in which you have managed to back up that assertion is with sarcasm, if not outright hostility (i.e., telling roadkill to 'go jump off a bridge'). In fact, you have repeatedly highlighted your own sarcasm to make it clear to others, just in case they missed it.
I may not have said much in the arguments following the appearance of this article; this is due only to the fact that people like roadkill and skillci...
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Also, I was not trying to 'put you in your place', I was merely speaking the truth. I have been watching this specific forum since this article first surfaced on phonescoop, and while I have seen you state that Cingular is charging these customers $5 extra, the only manner in which you have managed to back up that assertion is with sarcasm, if not outright hostility (i.e., telling roadkill to 'go jump off a bridge'). In fact, you have repeatedly highlighted your own sarcasm to make it clear to others, just in case they missed it.
I may not have said much in the arguments following the appearance of this article; this is due only to the fact that people like roadkill and skillci...
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Oops, I forgot to add the word 'arbitrarily'. I have seen you state that Cingular is charging the $5 arbitrarily.
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mela774 said:
Oops, I forgot to add the word 'arbitrarily'. I have seen you state that Cingular is charging the $5 arbitrarily.
🤣 nice!
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SkillciaX said:mela774 said:
Oops, I forgot to add the word 'arbitrarily'. I have seen you state that Cingular is charging the $5 arbitrarily.
🤣 nice!
Just as nice as being "edjucated", yes? 😉
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mela774 said:
Oops, I forgot to add the word 'arbitrarily'. I have seen you state that Cingular is charging the $5 arbitrarily.
Hey, it fits my intent. If you don't like the word, black it out on your screen with a permanent marker.
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Perhaps you didn't read my original post carefully enough. It's not a matter of whether I like or dislike the word, it's just that I'd forgotten to add it to my sentence in the original post:
Without the addition of the word 'arbitrarily', it seems like I'm saying that all you were doing was parroting what was in the press article, which would have made no sense.
"... and while I have seen you state that Cingular is charging these customers $5 extra... "
Without the addition of the word 'arbitrarily', it seems like I'm saying that all you were doing was parroting what was in the press article, which would have made no sense.
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mela774 said:
Perhaps you didn't read my original post carefully enough. It's not a matter of whether I like or dislike the word, it's just that I'd forgotten to add it to my sentence in the original post:"... and while I have seen you state that Cingular is charging these customers $5 extra... "
Without the addition of the word 'arbitrarily', it seems like I'm saying that all you were doing was parroting what was in the press article, which would have made no sense.
Like I said, it fits my intent. It seems as if Cingular's charging these customers on a whim.
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mela774 said:
I was merely speaking the truth.
Right. Just like every poster on this board. Speaking the "truth" to defeat my opinion.
Guess what? It's ALL opinion.
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That is not an opinion! You're trying to refute our facts that we obtained from the article, and all you say is that cingular is lying, and these customers are being arbitrarily charged.
An opinion would be "I don't think it's fair to charge these customers $5 more a month. There should be another way"
If cingular is charging these customers arbitrarily SHOW US PROOF FROM SOMEWHERE other than what you "think" is really going on.
An opinion would be "I don't think it's fair to charge these customers $5 more a month. There should be another way"
If cingular is charging these customers arbitrarily SHOW US PROOF FROM SOMEWHERE other than what you "think" is really going on.
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SkillciaX said:
That is not an opinion! blockquote>
It isn't? Okay. It's fact then.
LOL.
I just said I don't believe everything a huge corporation tells me. I simply don't. Try not to get so upset.
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You may not believe everything a corporation says, but you have no facts to support your beliefs... So your opinions are comming out of thin air.
Now if you were to say well I don't believe cingular about this, because they said such and such, and this and that happened, well then you may have a valid argument, but you don't.
You can't just not believe in something just because you don't. That's like hating salad or something when you've never tried it... You can't hate something you've never tried...
Now if you were to say well I don't believe cingular about this, because they said such and such, and this and that happened, well then you may have a valid argument, but you don't.
You can't just not believe in something just because you don't. That's like hating salad or something when you've never tried it... You can't hate something you've never tried...
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SkillciaX said:
You may not believe everything a corporation says, but you have no facts to support your beliefs... So your opinions are comming out of thin air.
That's why I called my thoughts on the subject "opinions". I can't help but view you as biased, though.
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You've done beat your point to the ground, that you think it's wrong that these customers are being charged arbitrarily, and we all understand that. But we want some facts as to why you believe and support this as your opinion. Otherwise your opinion is comming out of nowhere.
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SkillciaX said:
You've done beat your point to the ground, that you think it's wrong that these customers are being charged arbitrarily, and we all understand that. But we want some facts as to why you believe and support this as your opinion. Otherwise your opinion is comming out of nowhere.
Since when does one have to defend his/her OPINION with facts?
And why doesn't a person who helps people for a living recognize that charging them more isn't necessarily for the best?
And for God's sake...it's COMING. Not "comming".
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muchdrama said:SkillciaX said:
You've done beat your point to the ground, that you think it's wrong that these customers are being charged arbitrarily, and we all understand that. But we want some facts as to why you believe and support this as your opinion. Otherwise your opinion is comming out of nowhere.
Since when does one have to defend his/her OPINION with facts?
And why doesn't a person who helps people for a living recognize that charging them more isn't necessarily for the best?
And for God's sake...it's COMING. Not "comming".
because recognizing this charge isn't for the best, isn't HELPING anyone. I can't nor can you do anything to stop this charge from...
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SkillciaX said:...muchdrama said:SkillciaX said:
You've done beat your point to the ground, that you think it's wrong that these customers are being charged arbitrarily, and we all understand that. But we want some facts as to why you believe and support this as your opinion. Otherwise your opinion is comming out of nowhere.
Since when does one have to defend his/her OPINION with facts?
And why doesn't a person who helps people for a living recognize that charging them more isn't necessarily for the best?
And for God's sake...it's COMING. Not "comming".
because recognizing this charge isn't for the best, isn't HELPING anyone. I can't nor can you
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I never once contended that you were speaking truths, falsehoods, or anything like that. What I did say is that you are arguing an opposing viewpoint, a.k.a. opinion, with nothing to prop it up other than your sarcasm and rudeness.
Please, let's not confuse those two qualities with either truth/fact OR opinion. 🙄
Let's stick to the issue without the juvenile comebacks. Correct me if I'm wrong, but you seem to believe that Cingular's extra $5 is not justified, and that this is simply a means for them to wring more money out of their customers.
What I want to know is, WHY do you think this? What logic has led you to this conclusion?
You already know why roadkill and skillcia believe that the $5 charge is justified, and the...
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Please, let's not confuse those two qualities with either truth/fact OR opinion. 🙄
Let's stick to the issue without the juvenile comebacks. Correct me if I'm wrong, but you seem to believe that Cingular's extra $5 is not justified, and that this is simply a means for them to wring more money out of their customers.
What I want to know is, WHY do you think this? What logic has led you to this conclusion?
You already know why roadkill and skillcia believe that the $5 charge is justified, and the...
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mela774 said:
What I did say is that you are arguing an opposing viewpoint, a.k.a. opinion, with nothing to prop it up other than your sarcasm and rudeness.
Please, let's not confuse those two qualities with either truth/fact OR opinion. 🙄
Roll those pretty little eyes all you want, and I'm only rude when I encounter rudeness in the first place.
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Okay.
But now let's get back to the real issue. You've stated over and over that you BELIEVE Cingy is wrong for charging the $5 extra. We've yet to hear WHY you think this.
But now let's get back to the real issue. You've stated over and over that you BELIEVE Cingy is wrong for charging the $5 extra. We've yet to hear WHY you think this.
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mela774 said:
Okay.
But now let's get back to the real issue. You've stated over and over that you BELIEVE Cingy is wrong for charging the $5 extra. We've yet to hear WHY you think this.
No. You've heard it over and over: You don't change customer rates on a whim. Simple enough?
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That is a good point, I agree with you that it IS wrong to change customer rates on a 'whim'.
What makes you so sure that this charge is merely a whim?
Roadkill and skillcia have provided reasons for why they believe that Cingular is basing this $5 charge on good business sense, and not on a 'whim'.
If your're so inclined, tell us why they're wrong.
What makes you so sure that this charge is merely a whim?
Roadkill and skillcia have provided reasons for why they believe that Cingular is basing this $5 charge on good business sense, and not on a 'whim'.
If your're so inclined, tell us why they're wrong.
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mela774 said:
That is a good point, I agree with you that it IS wrong to change customer rates on a 'whim'.
What makes you so sure that this charge is merely a whim?
Roadkill and skillcia have provided reasons for why they believe that Cingular is basing this $5 charge on good business sense, and not on a 'whim'.
If your're so inclined, tell us why they're wrong.
You hit the nail on the head with that word you see in bold above this very response: It's what they believe. This is ALL opinion.
What I believe is contrary to what they believe. It's pretty simple. Cingular hasn't been charging this fee to date, but once they figured folks wouldn't give up their grandfathered plans, they've c...
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This is not just what we believe we are stating hard core business logic.
Seriously: you've got 4.7 million customers and a nationwide network. If those 4.7 million customers are not using ALL of those towers, then it's costing the company money to maintain something that's not being used.
This is not a belief this is hardcore logic.
Your statments are ALL opinion. Not ours.
regarless if the folks want to keep their grandfathered plans, doesn't mean that they're still entitles to them. in 2008 they will be gone. Rates change. Like I said any cingular customers on the 19.99 plan have been moved up to the 29.99 plan. They were warned ahead of time. But rates are subject to change. It is not set in stone that you may keep your rate ...
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Seriously: you've got 4.7 million customers and a nationwide network. If those 4.7 million customers are not using ALL of those towers, then it's costing the company money to maintain something that's not being used.
This is not a belief this is hardcore logic.
Your statments are ALL opinion. Not ours.
regarless if the folks want to keep their grandfathered plans, doesn't mean that they're still entitles to them. in 2008 they will be gone. Rates change. Like I said any cingular customers on the 19.99 plan have been moved up to the 29.99 plan. They were warned ahead of time. But rates are subject to change. It is not set in stone that you may keep your rate ...
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SkillciaX said:
This is not just what we believe we are stating hard core business logic.
At the expense of your customers. Got it.
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So it's ok if it's at the expense of the company? But yet somehow without facts you believe cingular isn't taking any kind of a loss whatsoever... 🙄
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SkillciaX said:
So it's ok if it's at the expense of the company? But yet somehow without facts you believe cingular isn't taking any kind of a loss whatsoever... 🙄
Give us facts that prove what you're saying.
And isn't about time the company takes one for the team? Wouldn't that be refreshing?
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scottmbolt said:
i really doubt... that out of the HUUUGE income cingular has... that it is "costing them money" ...
Oh, don't doubt him, Scott. He's got stats to back up his empirical data. Apparently he knocked on 4.7 million subscribers' doors and asked the elderly what plan they have. Answer? $15 dollars per month with a nifty bag phone.
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SkillciaX said:
Cingular has to PAY too to keep the network running.
Here's a novel idea: Use subscriber fees to keep it running. OH!
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Yeah, that's not working because those subscribers aren't paying enough to keep the network running.
So they're raising rates by $5 to help offset the loss and encourge people to upgrade until they're allowed to shut that antique network down.
So they're raising rates by $5 to help offset the loss and encourge people to upgrade until they're allowed to shut that antique network down.
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Roadkill said:
Yeah, that's not working because those subscribers aren't paying enough to keep the network running.
So they're raising rates by $5 to help offset the loss and encourge people to upgrade until they're allowed to shut that antique network down.
Hey, it was CinguATT who negotiated those rates in the first place. But they don't like the terms now, so they'll just raise the price per subscriber arbitrarily. Neato!
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Roadkill said:
Hey look! Rates are changing! Just like it says might happen in your contract!
Well, that makes it perfectly alright, then.
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Just so you know. I'm not a guy. I'm a girl.
cingular is NOT a non-profit organization. They are a business. It's costing cingular money to keep the network around. cingular is NOT using the network. The customers are so they should be paying for it to keep it around as long as possible until it is shut down.
These customers were not forced to join cingular, nor do they have to stay with them.
cingular doesn't HAVE to provide cellular service to anyone. They can do whatever they want with their network at anytime they choose. cingular chose to make a nationwide cellular company to service the nation, and they can choose how they want to run it, and what technology to use. They AND the FCC decided no more TDMA/Analog and more GSM bec...
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cingular is NOT a non-profit organization. They are a business. It's costing cingular money to keep the network around. cingular is NOT using the network. The customers are so they should be paying for it to keep it around as long as possible until it is shut down.
These customers were not forced to join cingular, nor do they have to stay with them.
cingular doesn't HAVE to provide cellular service to anyone. They can do whatever they want with their network at anytime they choose. cingular chose to make a nationwide cellular company to service the nation, and they can choose how they want to run it, and what technology to use. They AND the FCC decided no more TDMA/Analog and more GSM bec...
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😁 Agree with Skill and Roadkill on this. I'm one of those 50 million cust. that are ready for 3G in all areas. 🤣
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newevox360 said:
😁 Agree with Skill and Roadkill on this. I'm one of those 50 million cust. that are ready for 3G in all areas. 🤣
Yeah! Nevermind the unfortunate who demand nothing but PHONE service.
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And who said cingular won't have any basic 3G phones that just work as a phone? In every carrier here we offer at least one if not 2 phones without camera, video etc. that are just basic. The only bells and whistles are caller ID, speakerphone, and bluetooth here and there.
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SkillciaX said:
And who said cingular won't have any basic 3G phones that just work as a phone? In every carrier here we offer at least one if not 2 phones without camera, video etc. that are just basic. The only bells and whistles are caller ID, speakerphone, and bluetooth here and there.
Nothing works as JUST a phone these days. Sorry.
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Yeah, because just a phone has wires and a rotary dial.
DOS programs won't run on Windows XP, and Windows XP programs cost more than old DOS programs.
Technology is advancing. Maintaining a TDMA network doesn't make sense. The people using it need to either upgrade or pay for that maintenance themselves.
DOS programs won't run on Windows XP, and Windows XP programs cost more than old DOS programs.
Technology is advancing. Maintaining a TDMA network doesn't make sense. The people using it need to either upgrade or pay for that maintenance themselves.
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Roadkill said:
Technology is advancing. Maintaining a TDMA network doesn't make sense. The people using it need to either upgrade or pay for that maintenance themselves.
I agree with you TOTALLY. My point has always been this: Don't charge these customers $5 dollars more per month. Go about it some other way. Capisce?
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Cingular's charging them that extra $5 per month to help pay for the continuing maintenance.
Where else is that money supposed to come from? They're losing money on those accounts - you don't maintain a nationwide network of any kind with only 4.7 million customers.
How do you propose that Cingular pay to keep that network running for another 1.5 years?
Where else is that money supposed to come from? They're losing money on those accounts - you don't maintain a nationwide network of any kind with only 4.7 million customers.
How do you propose that Cingular pay to keep that network running for another 1.5 years?
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Roadkill said:
Where else is that money supposed to come from? They're losing money on those accounts - you don't maintain a nationwide network of any kind with only 4.7 million customers.
Sure, sure. Boy, Cingular's got you believing anything, eh?
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Yeah, right, like anyone believes you.
C'mon, find a fact. You gotta have something besides your own hot air over there.
C'mon, find a fact. You gotta have something besides your own hot air over there.
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Roadkill said:
Yeah, right, like anyone believes you.
C'mon, find a fact. You gotta have something besides your own hot air over there.
I never claimed to have any facts. I just said I thought it was unfair and poor business practice. That's it.
...
So.... the Motorola V188, Motorola V195, Sanyo 200, Sanyo 2400, Motorola C290, Samsung X495, Samsung T209, Samsung X497, Samsung X475, LG 1300/1300i, Motorola V180 just to name a few...
You mean to tell me that these phones don't work as just phones?
Granted you can do text messaging, internet, and bluetooth on some of these, but these features do no inhibit the user whatsoever or make it any harder whatsoever to use the phone as just a phone. Not to mention those features cost money anyways and usage is and can be easily avoided. Also text messaging and internet access can be competely blocked from the phone.
So don't tell me these customers have no other options that to use their old klunky phones, because the new ones are not PHO...
(continues)
You mean to tell me that these phones don't work as just phones?
Granted you can do text messaging, internet, and bluetooth on some of these, but these features do no inhibit the user whatsoever or make it any harder whatsoever to use the phone as just a phone. Not to mention those features cost money anyways and usage is and can be easily avoided. Also text messaging and internet access can be competely blocked from the phone.
So don't tell me these customers have no other options that to use their old klunky phones, because the new ones are not PHO...
(continues)
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SkillciaX said:...
So.... the Motorola V188, Motorola V195, Sanyo 200, Sanyo 2400, Motorola C290, Samsung X495, Samsung T209, Samsung X497, Samsung X475, LG 1300/1300i, Motorola V180 just to name a few...
You mean to tell me that these phones don't work as just phones?
Granted you can do text messaging, internet, and bluetooth on some of these, but these features do no inhibit the user whatsoever or make it any harder whatsoever to use the phone as just a phone. Not to mention those features cost money anyways and usage is and can be easily avoided. Also text messaging and internet access can be competely blocked from the phone.
So don't tell me these customers have no other options that to use their old klunky phon
(continues)
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SkillciaX said:
yeah and those phones just operate as basic phones too.
I'm talking about phones which ONLY operate as phones. BASIC phones? Get it? Good.
...
They don't and never will make phones like that anymore. Got it? Good? Now build a bridge and jump off of it, because these old phone users aren't going to get anything like what their using now.
They can get a new phone or not use one at all. There's PLENTY of BASIC phones that have very little extra features that do not inhibit the user from the using it still as just a BASIC phone.
Stop defending the OLD network, and the OLD phones. Get over it, because it's not staying that way.
They can get a new phone or not use one at all. There's PLENTY of BASIC phones that have very little extra features that do not inhibit the user from the using it still as just a BASIC phone.
Stop defending the OLD network, and the OLD phones. Get over it, because it's not staying that way.
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SkillciaX said:
They don't and never will make phones like that anymore.
Stop defending the OLD network, and the OLD phones. Get over it, because it's not staying that way.
They can and they do.
And no, I don't feel like it. 😉
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SkillciaX said:
Just so you know. I'm not a guy. I'm a girl.
Cingular is NOT using the network. The customers are so they should be paying for it to keep it around as long as possible until it is shut down.
These customers were not forced to join cingular, nor do they have to stay with them.
And the fact you're a girl is supposed to affect meeeeeeeeee...how?
Yes. I agree with you all the way: The customers should be paying for the network. Which they are. And now they're paying $5 dollars more per month. What was the point exactly?
And yeah, I'd skate if my wireless provider just upped my monthly fee.
...
I was telling you I was a girl because you called me a guy in a post somewhere in here. Just clarifying that I'm a girl.
They are paying for the network, but not as much that is need now to keep it running.
Why do you think a candy bar costs about 65 cents when I remember a few years ago being like 35 cents? There's a reason why costs go up for the same product. The price went up and people still buy candy.
They are paying for the network, but not as much that is need now to keep it running.
Why do you think a candy bar costs about 65 cents when I remember a few years ago being like 35 cents? There's a reason why costs go up for the same product. The price went up and people still buy candy.
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SkillciaX said:
I was telling you I was a girl because you called me a guy in a post somewhere in here. Just clarifying that I'm a girl.
They are paying for the network, but not as much that is need now to keep it running.
Why do you think a candy bar costs about 65 cents when I remember a few years ago being like 35 cents? There's a reason why costs go up for the same product. The price went up and people still buy candy.
I could give a fig if you're a girl. So what?
And AGAIN, this is what CINGULAR's telling you. Do you believe everything you're told?
So Verizon should raise my monthly fees just because it's more expensive to provide my service? What?!
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Just A Note!!!! These folks have been long out of contract and are now month to month.
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sunshineone said:
Just A Note!!!! These folks have been long out of contract and are now month to month.
Soooooooooo...they no longer count?
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No, it means no one is forcing them to stay with cingular, so they can do whatever they want. If they don't like the $5 charge then they can go somewhere else!
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SkillciaX said:
If they don't like the $5 charge then they can go somewhere else!
Man! That's some serious customer service you're providing there...do you get rewards for this kind of thinking?
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Well it's true. Truth hurts. If they don't like it they can go somewhere else.
There's NOTHING I can do for the current TDMA/Analog customer as a sales rep other than upgrade them or show them what T-Mobile and Sprint have to offer because those are the other two we sell here.
I can't and do not have the will power to take away the $5 charge that cingular is imposing. I don't work for cingular. There's nothing I can say to cingular that will change their minds. So my job is help the customer find the best solution.
So again, if they have a problem with the $5 they can either upgrade or switch, or not have a phone at all. It may sound harsh, but they don't have any other choice, and I cannot provide them with another choice within ci...
(continues)
There's NOTHING I can do for the current TDMA/Analog customer as a sales rep other than upgrade them or show them what T-Mobile and Sprint have to offer because those are the other two we sell here.
I can't and do not have the will power to take away the $5 charge that cingular is imposing. I don't work for cingular. There's nothing I can say to cingular that will change their minds. So my job is help the customer find the best solution.
So again, if they have a problem with the $5 they can either upgrade or switch, or not have a phone at all. It may sound harsh, but they don't have any other choice, and I cannot provide them with another choice within ci...
(continues)
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SkillciaX said:
Well it's true. Truth hurts. If they don't like it they can go somewhere else.
As you've said, what, 9 times now? Doesn't mean I like your attitude any more than I did before. Your customers are PEOPLE. Treat them accordingly.
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I just had a customer, maybe an hour ago with an old technology cingular phone, and the only reason he won't upgrade to a new phone is because of the design.
He's got a candy bar phone a little bigger than a Nokia 6010, and while the size isn't that bad, he didn't like it because the buttons are flat. If the phone had big raised buttons he may have considered it.
So these customers are holding onto their service for more reasons than just change in technology. He had no problem with what GSM is capable of or what it can do, just with the style of the phones that are available.
This guy was very elderly probably in his 70's.
He's got a candy bar phone a little bigger than a Nokia 6010, and while the size isn't that bad, he didn't like it because the buttons are flat. If the phone had big raised buttons he may have considered it.
So these customers are holding onto their service for more reasons than just change in technology. He had no problem with what GSM is capable of or what it can do, just with the style of the phones that are available.
This guy was very elderly probably in his 70's.
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SkillciaX said:
This guy was very elderly probably in his 70's.
Well then, you should probably shoot the guy. Put him out of his misery. Don't you hate it when old folks use stuff like phones? Pfft.
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I was merely making a statement that the guy was old, and set in his ways he didn't want to change.
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SkillciaX said:
I was merely making a statement that the guy was old, and set in his ways he didn't want to change.
There was no need to mention the guy's age. The fact that he's old might have NOTHING to do with his preferences.
...
Might have, but in this case it did. I talked with the guy for an hr.
He said if anyone came into his work with a bluetooth headset he'd tell them to turn around and not let the door hit them.
I suggested he got to a corporate cingular store to check out the Nokia 6010 since it is the most similar GSM phone to the current style phone he had and since we no longer carry it here in the store.
He said he went to one cingular store, looked at the color of the people and turned around because he assumed they wouldn't know how to help him.
He also said Bush was a great president.
Also said that he wouldn't hire anyone that came to his work that a pony tail, or piercings of any kind.
Now you tell me that's not racist, biased, and ...
(continues)
He said if anyone came into his work with a bluetooth headset he'd tell them to turn around and not let the door hit them.
I suggested he got to a corporate cingular store to check out the Nokia 6010 since it is the most similar GSM phone to the current style phone he had and since we no longer carry it here in the store.
He said he went to one cingular store, looked at the color of the people and turned around because he assumed they wouldn't know how to help him.
He also said Bush was a great president.
Also said that he wouldn't hire anyone that came to his work that a pony tail, or piercings of any kind.
Now you tell me that's not racist, biased, and ...
(continues)
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SkillciaX said:
Might have, but in this case it did. I talked with the guy for an hr.
He said if anyone came into his work with a bluetooth headset he'd tell them to turn around and not let the door hit them.
So, by your logic (if there IS any logic), if I don't like Bluetooth (which I don't)...I'm old? Ever think maybe the guy just doesn't like Bluetooth?
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The guy doesn't like bluetooth in relation to the reason he didn't like piercings. He sees the headset like a grotesque piece of jewerly hanging off of someones ear.
He didn't not like the idea of bluetooth. He didn't like the way it looked. He said "why don't they just invent something that can be implanted in my tooth.
I'm not saying you're old. The point I was making is that this guy didn't want anything to deal with new ideas or technology just like some old people don't.
He came to me and said all the phones were toys for teenagers. And I said I don't really see teenagers at all with bluetooth headsets. Mostly just business people.
He didn't not like the idea of bluetooth. He didn't like the way it looked. He said "why don't they just invent something that can be implanted in my tooth.
I'm not saying you're old. The point I was making is that this guy didn't want anything to deal with new ideas or technology just like some old people don't.
He came to me and said all the phones were toys for teenagers. And I said I don't really see teenagers at all with bluetooth headsets. Mostly just business people.
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SkillciaX said:
The guy doesn't like bluetooth in relation to the reason he didn't like piercings. He sees the headset like a grotesque piece of jewerly hanging off of someones ear.
He didn't not like the idea of bluetooth. He didn't like the way it looked. He said "why don't they just invent something that can be implanted in my tooth.
I'm not saying you're old. The point I was making is that this guy didn't want anything to deal with new ideas or technology just like some old people don't.
He came to me and said all the phones were toys for teenagers. And I said I don't really see teenagers at all with bluetooth headsets. Mostly just business people.
I like how every time you mention this guy, n...
(continues)
...
I told you the guy blatantly told me "If I saw a person come into work with one of those things on their ear I would tell them to turn around and don't let the door hit them on the way out"
He said he din't like those things or any kind of jewerly hanging off of some persons body.
He said he "DIDN'T" hate the idea of bluetooth, he hates it that it's worn like a piece of jewerly!
Seriously put on your reading glasses! I had already stated this!
He said he din't like those things or any kind of jewerly hanging off of some persons body.
He said he "DIDN'T" hate the idea of bluetooth, he hates it that it's worn like a piece of jewerly!
Seriously put on your reading glasses! I had already stated this!
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Truely Skill Some people such as Drama is interested in causing drama. I am a sales agent myself for Cingular. Only we who deal with our customers know what is really going on.
...
"Only we who deal with our customers know what is really going on."
Exactly. 😁 Some other people just don't get it...
Exactly. 😁 Some other people just don't get it...
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SkillciaX said:
"Only we who deal with our customers know what is really going on."
Exactly. 😁 Some other people just don't get it...
Right. 'Cause none of us have ever dealt with customers before. I sure hope I don't have to deal with someone like you who doesn't give a crap about customers.
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You won't have to deal with anyone like me because I sell phones, and am edjucated enough to know about the changes in technology and can take care of myself.
Also you're wrong. I do care about customers, but you have to care about the business you support too. You have to look at what's best for both, and letting these customers just stay as is isn't doing cingular any good. 50 + million customers is obviously a lot more than 4.7 million. It's not fair that 50 million customers are somewhat compensating the old network. 50 million customers pay their dues, and deserve a full GSM network. 50 + million out weighs 4.7 by a long shot.
Seriously would you rather have a non-profitable 4.7 million customer old network company, or a 50 millio...
(continues)
Also you're wrong. I do care about customers, but you have to care about the business you support too. You have to look at what's best for both, and letting these customers just stay as is isn't doing cingular any good. 50 + million customers is obviously a lot more than 4.7 million. It's not fair that 50 million customers are somewhat compensating the old network. 50 million customers pay their dues, and deserve a full GSM network. 50 + million out weighs 4.7 by a long shot.
Seriously would you rather have a non-profitable 4.7 million customer old network company, or a 50 millio...
(continues)
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SkillciaX said:
You won't have to deal with anyone like me because I sell phones, and am edjucated enough to know about the changes in technology and can take care of myself.
But apparently not "edjucated" enough to figure out that "edjucated" is spelled "educated". So much for your cell phone "edjucation", huh? LOL.
You really entertain me. No, really, you do.
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Oh no, I spelled a word wrong, at least I'm not abusing it like arbitrarily.
So, just because I spelled a word wrong, makes all of my statments wrong? Yeah what logic? 🙄
So, just because I spelled a word wrong, makes all of my statments wrong? Yeah what logic? 🙄
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SkillciaX said:
Oh no, I spelled a word wrong, at least I'm not abusing it like arbitrarily.
Honey, you attempted to pass yourself off as more educated than I am on the subject while spelling "educated" wrong. If the irony were any thicker, I'd need a chainsaw.
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sunshineone said:
Truely Skill Some people such as Drama is interested in causing drama. I am a sales agent myself for Cingular. Only we who deal with our customers know what is really going on.
Yeah, us trailer park rangers don't know how to read or nothing. Good thing you're here to set us straight. 🙄
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SkillciaX said:
I told you the guy blatantly told me "If I saw a person come into work with one of those things on their ear I would tell them to turn around and don't let the door hit them on the way out"
He said he din't like those things or any kind of jewerly hanging off of some persons body.
He said he "DIDN'T" hate the idea of bluetooth, he hates it that it's worn like a piece of jewerly!
Seriously put on your reading glasses! I had already stated this!
Okay. Fine. He hates Bluetooth accessories worn as jewelry. Not because he's a "geezer".
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This forum is closed.
