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Sprint Brings Back Two-Year Contracts - With A Catch

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Oh my god.

SkyeWint

Feb 26, 2016, 6:17 PM
That isn't bringing it back with any extra "catch". That's the same damn "catch" it had in the first place! It's the same "catch" it ALWAYS had. As far as I know, that even holds true for all of the carriers.

Don't get me wrong, I'm glad that people are finally doing the math and explaining it to people, but holy crap it took long enough. Maybe now if people pay any attention, they won't beat up customer service over the "increased price" of the monthly payments (aka loan).

Then again, I bet that instead they'll beat people up over how they were "being ripped off" for years...
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crood

Feb 27, 2016, 9:19 PM
Not always. In my past upgrade periods, I did the math every time and renewing the contract was always cheaper than making payments.

There were a number of reasons. One is with the subsidy, you are only paying tax on the subsidized price, not full price. In my case, there was also the issue of having to change plans which would have drastically reduced my corporate discount since on the newer plans, it only applied to the data.
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SkyeWint

Feb 28, 2016, 6:16 AM
The tax is certainly true in a lot of cases (but not in California or Oregon). While I will agree that it is cheaper in some cases, in many cases the cost of taxes does not even come close to outweighing the cost of the subsidized phone and increased prices to make up for that cost.

As for your corporate discount and changing plans... this is a non-issue for a large amount of people who either need more data, can use shared data more effectively, who have more people, or who don't need to upgrade quite as frequently. Or, of course, for people who don't have a 20+% discount on both their plans and whatever data package they have. That isn't even counting new customers who never had the older types of plans which separated each service and ...
(continues)
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Shakezula84

Feb 29, 2016, 1:04 PM
The thing is if a Sprint customer is still on an everything plan with metered minutes, contracts are better deals. Hopefully with the return of contracts people can keep those plans for longer.
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Zpike

Feb 29, 2016, 5:35 PM
See my above rant. Sprint just screwed me out of just such a contract.

Edit: Heh, because I replied on this thread it's now a "below" rant.
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SkyeWint

Mar 2, 2016, 6:51 AM
That's true. But those plans aren't good for everyone (read: most people), and in those cases contracts just aren't better.

If those plans are better for people and they can keep them, great! 100% support for that. But at the same time, it would be better to leave it open as an option for the people who it will actually benefit - *most consumers* get confused if they have more than 2-3 options, it seems. (and I've seen it from personal experience, too)

We could have a discussion about why that is, but that's a whole different cow.
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mxmarcus

Mar 1, 2016, 9:58 AM
It's simple if you think about.
Rep are giving away the lease or installment to customers
Later after getting the bill, customers are calling the CS
They can see the reports months after months that the new plans are the top of their complain list.
Solution: add the old 2yrs contract back as an options
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SkyeWint

Mar 2, 2016, 6:48 AM
Oh well. I guess if Sprint wants to pick up all of the people who don't do math and want to end up paying just as much (maybe $10-15 less than other carriers) for crappy service, then... more power to them for finding that many gullible people who don't do research or apparently even watch TV.
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