Android Developers Can Now Respond to Play Store Reviews
Wow... bad idea
One of the benefits of a review on anything is to leave feedback without debate or discussion. I understand a review possibly being unfair, or blatantly incorrect, but allowing a developer to repsond inline to review is a very good way to devolve the review forum into an argument. I remember one time, my wife had a very bad experience with a seller on Ebay. She left a bad review of the seller along with a negative rating. Ebay then provided my wife's personal contact information to this seller, who emailed and tried to call her to confront her about the rating and review. I think feedback and exchange is a great idea, in theory, but in practice, developers should react to negative feedback by improving their product. Hope this works out...
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When I see an app in the app store with ten 1 star reviews calling it crap, saying it doesnt work, crashes all the time, but them see ten more 5 star reviews for the same app saying it's awesome and amazing, I really really start to wonder. This might give the devs a change to respond as to actuially why their app may be having problems.
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No question, and for the developers that use it for that purpose, it'll work just fine. My concern is the thin skinned developers that will take every negative review personally.
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JBlaze74 said:...
One of the benefits of a review on anything is to leave feedback without debate or discussion. I understand a review possibly being unfair, or blatantly incorrect, but allowing a developer to repsond inline to review is a very good way to devolve the review forum into an argument. I remember one time, my wife had a very bad experience with a seller on Ebay. She left a bad review of the seller along with a negative rating. Ebay then provided my wife's personal contact information to this seller, who emailed and tried to call her to confront her about the rating and review. I think feedback and exchange is a great idea, in theory, but in practice, developers should react to negative feedback by improving
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I think it's going to work really well. I think of newegg's comment system when I hear of this. Basically, a developer will respond to a negative review asking to email the company's tech support address for help. So potentially, this could be a very good way for company's to receive better feedback and to make it easier to improve their applications.
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This forum is closed.
