Sprint Uses Carrier IQ to Monitor Network Performance
Dec 1, 2011, 2:01 PM by Eric M. Zeman
updated Dec 1, 2011, 2:08 PM
In a statement provided to The Verge, Sprint today admitted that it uses information harvested by Carrier IQ to help manage the performance of its network. "Carrier IQ provides information that allows Sprint, and other carriers that use it, to analyze our network performance and identify where we should be improving service," said Sprint. "We also use the data to understand device performance so we can figure out when issues are occurring. We collect enough information to understand the customer experience with devices on our network and how to address any connection problems, but we do not and cannot look at the contents of messages, photos, videos, etc., using this tool. The information collected is not sold and we don't provide a direct feed of this data to anyone outside of Sprint." Carrier IQ has come under fire for collecting user data on Android and other smartphones. Nokia and RIM, have said that Carrier IQ is not installed by them on their devices. Verizon Wireless has also said that it does not use Carrier IQ. AT&T has also admitted to using Carrier IQ, as have HTC and Samsung. Senator Al Franken has requested that Carrier IQ provide the U.S. government with a detailed list of what information it does and does not collect, how that data is stored, and what's done with the data. Carrier IQ has until December 14 to respond.
Jan 11, 2021
In a CES press conference today, LG briefly teased a new "rollable" device that uses flexible-display technology on rollers to expand from a phone to a tablet. The company didn't officially announce the device, but did show video of it expanding as part of its pre-recorded presentation.
Apr 19, 2022
T-Mobile will launch the OnePlus Nord N20 5G next Thursday, April 28th. T-Mobile and Metro by T-Mobile will be the exclusive US carriers for this mid-range Android phone.
Dec 10, 2020
Microsoft has updated its Xbox Family Settings app to give parents the ability to remotely pause their kid's Xbox at any time, not just when predefined screen time expires. The update also brings the ability to review purchases that kids have requested, right in the app.
Jan 3, 2022
A model previously rumored to have fallen victim to supply-chain issues, the Samsung Galaxy S21 FE (Fan Edition) is finally coming to market this month. Samsung will use the new model as the more-affordable alternative to the forthcoming S22 series, rather than keep last year's flagship S21 models on the market at lower prices as the company has done in the past.
Nov 10, 2021
Google has revealed Project Relate, "a new Android app that aims to help people with speech impairments communicate more easily with others and interact with the Google Assistant." The company is seeking early testers to help refine the app.