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Review: BlackBerry Storm

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Is It Your Type? Body The Three S's Touch  

Nov 20, 2008, 12:00 AM   by Eric M. Zeman
updated Nov 30, 2012, 8:28 AM

RIM's first touch-screen BlackBerry finally hits the market. Find out if RIM's Storm lives up to the hype.

Research In Motion has finally been caught in the whirlwind mobile phone fad of the day and conjured up a Storm of its own to combat the headwinds. The Storm is the first BlackBerry to use a touch screen for input. RIM has done some really innovative things with the Storm, but sticks to its roots with the business-friendly underpinnings that anchor the Storm. If you're a business user who needs a BlackBerry for its tight integration with business software and services, but are longing for something a little more nontraditional than the usual BlackBerry QWERTY slab phone, the Storm could be the phone for you.

About the author, Eric M. Zeman:

Eric has been covering the mobile telecommunications industry for 17 years at various print and online publications. He studied at Rutgers Newark and University of Kentucky, and has a degree in writing. He likes playing guitar, attending concerts, listening to music, and driving sports cars.


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Dec 8, 2008, 7:55 PM

So not happy with this phone

I was so excited to get this new phone and now all I want to do is throw it against the wall. I'm going to give it a few more days just to make sure carnage isn't the answer.
The phone itself looks cool, it has cool applications, a clean screen....looks cool...oh wait I already said that.
The touch screen is TERRIBLE! It's almost impossible to hit just one key on a menu or keyboard. I've tried different keyboards, landscape, portrait etc. and each one will not register the key I want it to. I can't even get through the setup process because the keys won't register correctly. I don't have big fingers so I thought I'd be ok. I even tried using my finegr nails - I've become so adpet at typing on my older blackberry - to no avail.
keeping it a few days is a good idea. brand new phones have a few bugs, especially in a touch screen that RIM rushed to try to keep up with the seemingly unlimited excalation of iphone popularity. theres always software updates within your 30 day bu...

Dec 4, 2008, 12:18 PM

Screen flip

FYI. You need to hold the device at approximately 45 degrees, whether portrait or landscape, to have the screen readjust quickly. If you hold it too flat, you'll think it was slow...its actually now 😎

Nov 21, 2008, 3:27 PM

Big turn out for the Storm :lol:

had to go to Apple this morning to get my phone checked. Since I was already at the mall I figured I would “Battle the Crowds” to see Verizon’s launch of the Blackberry Storm. It looks like they were all ready for the crowds too (With line barriers setup in front of the store)

I guess all their customers are at at&t stores buying iPhones!!!

They actually thought people would line up for it lol, sorry its no iphone haha

[click link for pic]
http://img.photobucket.com/albums/v104/Mystik19/veri ... »
its probably sold out smart one
I went to a store at 10:30 A.M. and they sold out 2 hours before I was there.
mystik u created a phonescoop account today just for that? how cute. and going to get your iphone checked? what a suprise lol.

go to bgr, there were lines at just about all the major corporate stores.
now, before everyone startes hatin,i never sai...
I have seen pictures of lines 100 people deep.

the phone sold out at nearly every corporate store in under an hour and orders placed over the phone are not going to ship until 12/5. and there was ALOT on stock.

your picture/store there not wit...
And you know.... until the Iphone gets that magical new app called "Picture messaging" I really don't want to hear crap from anyone about how it is better than anything.
The Storm did in fact have a big turn out. So big it crash the system Verizon uses to process the orders for the Storm. They even had long lines outside the store.

But the Storm is no iphone killer and is really no big improvement for BB phones. T...

Nov 23, 2008, 12:12 PM

For everyone Worried/Complaining about LAG and DELAYS on the Storm should know

you should know that the review and launch units we launched with an older software version, at the last minute due to the discovery of a security issue in RIM's already created and smooth working OS v

That OS is the latest and was already working with much faster and smoother performance. RIM has said a free OTA software update (presumably the secure corrected which should fix the issue.

the Verizon Storm was set to launch with an OS higher than The boxes handed out at the Verizon media event on Tuesday in NYC (where all those reviewers picked theirs up) actually have stickers on them that show Yet the devices were actually loaded with the .65 OS. Did you purchase a Storm toda...
If only everyone who got this phone and are bitching about it and returning it knew this information, the world would be a better place.
There was no software, it was just a mis-print on the box. And that comes straight from the horse's mouth.

http://www.engadget.com/2008/11/24/rim-clears-up-bla ... »

Nov 24, 2008, 11:20 PM

Storm Shipped Today

Just wanted to let everyone know that they are shipping the phone already. I went to the Verizon store on release day to get one, of course they were out of units, told me they only received 15 and sold out quickly. So I went ahead and told them to order me one. They told me that it would most likely ship on Tuesday 11/25. Because the store's systems were all down, the rep told me he could call me later to get my credit card info. When he called later that night, he told me that I was guaranteed to have the phone by December 5th, which I wasn't too happy to hear after what they told me in the store earlier. I was happy to get home from work tonight to find an email from Verizon saying that my phone shipped today, and the estimated delivery d...

Nov 22, 2008, 10:26 PM

i told you this phone is trash

i been telling everyone i play with this phone since last month this phone its so bad the dare is better the touchscreen is a joke the phone slower the my turtle and to load a web page sit down and wait ,lol poor verizon keep looking stupid tryng to beat the iphone and they shipped like 400 phone to the entire nyc AND!!!! if you order the phone now you get it by dect 5 great verizon YOU STUPID IDIOT SPEND 200 MILLION DOLLARS MARKETING AND DONT HAVE ENOUGHT PHONE AND THEY TRASH!!!!! 🤣
Learn to spell before you trash talk.
Learn how to speak English dumb ****.

Nov 24, 2008, 10:20 AM

Wait to review the Storm until AFTER the update!

Since the software update is up so soon, it would be prudent to rate the Storm AFTER the update, and once you have become familiar with the button interface.
I'm sure the Storm will improve with time. However, you don't get a second chance at a first impression. RIM and VZW seriously dropped the ball on this one.

Nov 22, 2008, 11:28 AM

Guys am I missing something? I swapped last night

Had the iphone (without update 2.2). Switched because I wanted better service quality, MMS, Video etc etc. I am ready to bring this back today! Man, after the iphone there is no phone. I would rather have a Dare. I want Verizon, especially with my 21% discount for AAA, but I can't take it. The one button click is annoying. More annoying is their auto correct spelling that is hard to work around unlike Apples. Also, the smart type? What is smart about it? I can't stand the multiple clicks to get to the letter I want unless it is in landscape mode. Am I missing something? I love the camera and flash. At least I tried... PS - I am a quick learner too.
You're not alone. The one button click thing makes it near impossible to type- and I picked up the iPhone's keyboard pretty fast.

Moreso, it feels like a Blackberry "trying to be an iPhone" , which really gets on my nerves. I just really really mis...

Nov 21, 2008, 5:06 PM

Voice Dial - Speech to Text?

Does the voice dialing need to be trained with specific name entries, or does it recognize entries in the contact list?
You dont have to program names or anything, you can program it to where it learns your voice better, but its not a must.

Like GSM where you have to train the phone to know the sounds, CDMA you dont.

Nov 21, 2008, 8:06 PM

BB Storm Not here where I am

I am not bashing people who got one of these phones. But I will say I am jelous of you who could sell them to people we didn't even get ours to sell yet. Just today I had someone who wanted to buy 2 of them grrr 👿. But as far as lag or any other issues it like everything else that gets released. Example X360, WII and PS3 they all had there issues when the came out. So phones makers have the same issue. Give it 6 months and I bet this phone will make you all drool
Unfortunately (and hopefully), there will be another newer phone out by then....one with software that works properly.

I'm not bashing either, but the demos I tried out were really bad and someone who responded to my earlier post said his was just ...

Nov 23, 2008, 2:36 PM

Does any know about syncing pdcasts from Itunes to this

Hey I was looking at the review and it says the storm will have a sync for itunes but it not realesed yet does this include podcasting as well.
my topic should say podcast lol i typed to fast

Nov 21, 2008, 7:56 PM

Free OTA Software update for the Storm is due in 1-2 weeks

According to rim in a few weeks a free OTA software upgrade that is said to address performance, speed, and reliability of the OS is set to come out.

those not happy with the performance now should wait for that upgrade and hopefully it will be much better.
May I ask for some credentials? Where did you get your info? (just for validity sake so I don't buy something different in the meanwhile)

Nov 22, 2008, 6:50 PM


The Curve from Sprint will beat up the Storm if they went into a fight. I love full KEYBOARDS!!!! Storm aint got nothing on Curve 😈
no, but the Bold shames both :-)
your crazy

Nov 22, 2008, 11:47 AM



1. Send/Recieve email or surf the net while on a conference call.

2. WIFI (free AT&T wifi)

Yeah, I agree. I'm going to look at the Bold today.
The Bold aint got nothing on the Sprint Blackberry Curve. DON'T HATE, PARTICIPATE!!!!

Nov 22, 2008, 11:38 PM

Better luck next time RIM

I had high hopes but now all I can hope is that RIM fixes this seriously deficient phone.

There are things I like. I like how the click screen prevents me from accidently hitting links when enlarging wep pages. I love the screen transitions. I love the big colorful screen. I even like the new menus.

The problem is that the phone is just not up to par when it comes to software and I do not think the click screen will hold up.

The software is slow, buggy, and unpredictable. If I have to see that darn spinning clock anymore I am going to throw this thing out the window. It also freezes up ever hour or so.

The screen itself is clever but not that great for use. It slows my typing down considerably and is already getting lint lodges ...

Nov 22, 2008, 8:44 PM

Why are you making excuses?

The review of this phone shows you what your getting. We are reviewing the phone and not the network. Why are verizon people saying "of course the phone will have bugs" "oh the network is so much better". Bottom line is that we are discussing the PHONE... Not the network...

If you claim that your phone works everywhere... your an idiot. If you claim that your network is better, your an idiot...

Find a network that works for you in your area and the places you go. Then go and get a phone that you like on that network. Anyone that switches carriers to get the latest phone deserves to have their calls dropped.

How many touch screen blackberry phones are there? Lets be honest... touchscreen is not a feature... it is just a "cool" fa...
I agree, though I don't have a problem with a touch centric ui if it highlights the ADVANTAGES of such a configuration. Before the iPhone , practically none did... In most cases I think the touch screen navigation more schizophrenic and inconsistent....

Nov 20, 2008, 9:28 AM

Navigation via GPS and Itunes Music

After reading your review, you described that the navigation on Google Maps showed you were way off, as in miles, from your true location. When I tried to use Google maps on another Verizon Blackberry, it did the same thing. From what I can tell, it is using the triangulation method, reading your location from the cell towers, and not the GPS. For some reason, the phone is blocking Google Maps from accessing the GPS. I don't know if this is so you will pay for the Navigator service, or if there is a way to tie the GPS unit to the Google Maps software. So this isn't a bug as far as I can tell from your review. It is actually working fine in terms of finding your location through triangulation. Now the trick is to figure out how to access the ...
Verizon blocks it so you have to pay for veriz navi one of the main reason i don't go with veriz is that they nickel and dime you on these simple and free applications. I have sprint and they get phones last for the most part or phones people just don...

Nov 20, 2008, 9:22 AM

too slow

the phone is too slow. c'mon it takes forever to make a call even
I would disagree with this. Unless you have fully reviewed the phone in person, this statement has no basis. I have used a dozen touch screen phones, and they all have huge delays. I would state that the Iphone has a very fast user interface reaction....

Nov 21, 2008, 7:18 PM

I've got mine, and to answer my own question...

Yes, it really is that shoddy.

I haven't checked to update the firmware yet, and I've just now gotten time to mess with it.

The UI is slow and the touch scrolling is underwhelming. It's way more responsive than any other VZW touch screen phone (Dare, Voyager, Glyde), but even in scrolling through the main menu it is tedious and not very fun.

The UI also looks good in pictures but it's herky-jerky in person. The In-store display was just as bad, but I'd figured it had too many processes running or had a memory leak. NOPE.

My biggest gripe with the UI is though it is a solid UI with the thumb wheel or trackball, it is garbage with a touch screen. Anyone who has gotten a good case of Blackberry thumb is going to hate having to mov...
that sucks.

if it makes you feel better RIM has stated a free over the air software upgrade for the storm is due out in a week or two. it is supposed to address nearly all issues with speed/delay/performance of the OS.

if thats fixed the only...

Nov 21, 2008, 6:52 PM

Anyone get one yet? Please share thoughts.

I stopped by my local VZW store this afternoon and tried out the demos they had available. They were all buggy. The accelerometer did not respond well, and in fact, one of the two demos wouldn't even show the web in portrait mode...only landscape. The OS was very slow and at times the virtual keyboard would not go away once it was activated. Things were getting so bad that I even shut down and restarted both of the demo units to see if that would help. I just couldn't believe that they would display two units that performed so badly on opening day.

I have read practically every review from all of the major websites, as well as many of the minor sites too (this one, phonearena, engadget, pcmag, crackberry, etc.) and some have said tha...
I've got mine here and it's pretty bad. At first I thought the in-store demo was just slow (hell, I remember the iPhone demos on launch day crashing left and right) , but it's just as bad. While composing an SMS mine just hung for about 10 seconds.
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