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Club Quarters Hotels Support Digital Room Keys on any Smartphone

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Jan 15, 2025, 12:42 PM by Rich Brome @rbrome.bsky.social

Club Quarters has completed rolling out digital room keys across all of its hotel locations, with a solution that supports mobile wallets on both Apple iPhones and Google Android phones. This marks a first in the hotel industry. Club Quarters first rolled out digital room keys via its own app in 2017. Now, "arriving guests can easily receive their room key by downloading it from their check-in confirmation email and adding it to a digital wallet on their Apple or Android device." Digital room keys are automatically activated during online check-in, and automatically updated if a guest extends their stay. They also provide access to property amenities like the fitness center. Club Quarters' implementation is compatible with Express Mode and Power Reserve on iPhone, so the digital room key will continue to work for up to five hours after a phone has turned "off" due to low battery. Hyatt started rolling out digital room keys for iPhones in late 2021.

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