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Apple Expands Repair Program with Support for Used Parts

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Apr 11, 2024, 10:46 AM by Rich Brome
updated Apr 11, 2024, 4:19 PM

Updated: Added Activation Lock details.

Apple is expanding its third-party and self-repair programs to allow the use of used genuine Apple parts when repairing iPhones. The company will also no longer require a device serial number when ordering parts. A new feature will prevent used parts from working fully if they came from a device reported lost or stolen (a device with Activation Lock or Lost Mode enabled). Apple's unique Parts and Service history, located within Settings on iOS, shows repair information and will soon "show whether a part is a new or used genuine Apple part." The use of used parts will come to "select iPhone models this fall". In the interest of "iPhone user's privacy, security, and safety", there are still restrictions on biometric sensors used for Face ID or Touch ID, but "future iPhone releases will have support for used biometric sensors." Apple apparently still uses some form of "parts pairing", a controversial practice. But "beginning this fall, calibration for genuine Apple parts, new or used, will happen on device after the part is installed", a new process that should significantly streamline third-party repairs and self-repair.

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