Apple Expands Third-Party iPhone Repair Program
Apple is opening up its official iPhone repair program to allow independent repair shops of all sizes access to genuine Apple parts, tools, training, repair manuals, and diagnostics. Apple had previously restricted these resources to Apple Authorized Service Providers (AASPs), which now includes all Best Buy locations. But now any repair shop with an Apple-certified technician on staff can offer Apple-sanctioned service for the most common out-of-warranty iPhone repairs. Employee certification is free of charge. The new program is called the Independent Repair Provider Program. Participating businesses will receive Apple-genuine parts, tools, training, repair manuals and diagnostics at the same cost as AASPs. Interested businesses can apply starting today.
Mar 14, 2018
Owners of Samsung's newer high-end phones will soon be able to score same-day repairs for most problems. Samsung has teamed up with uBreakiFix, which has some 370 locations around the country, in order to provide more timely repairs.
Oct 23, 2018
The iPhone XR goes on sale Friday, October 26, and Apple has revealed what it will cost to repair the device should it break. If the screen is broken accidentally due to mishandling, or if the screen breaks on its own, and the device isn't covered by AppleCare+, Apple will charge $199 to repair it.
Jun 7, 2017
Apple plans to make it easier to repair damaged or broken iPhone screens by distributing its proprietary fix-it machine to third-party stores. Apple Stores use a custom device called the Horizon Machine, which is about the size of a microwave oven, to replace cracked iPhone screens.
Apr 10, 2018
The FTC today sent letters to six different companies warning them that their warranty practices may run afoul of the law. The six business, which were not named, are major companies that make cars, cell phones, and gaming systems.
Apr 4, 2018
Facebook today made significant changes to its platform as it continues to deal with the fallout from the Cambridge Analytica breach. To start, the company now believes Cambridge Analytica was given improper access to the data of as many as 87 million people, mostly U.S.