Home › News ›

T-Mobile Settles FCC's Rural Dropped-Call Complaint for $40M

Apr 16, 2018, 12:41 PM by Eric M. Zeman

T-Mobile today agreed to pay the FCC a fine of $40 million to settle two separate violations. First, the FCC concluded that T-Mobile failed to connect calls to customers served by three rural phone companies in Wisconsin. Moreover, the FCC found that the problems persisted even though T-Mobile claimed to have resolved the issues. "It is a basic tenet of the nation's phone system that calls be completed to the called party, without a reduction in the call quality — even when the calls pass through intermediate providers," said FCC Chairman Ajit Pai. "The FCC is committed to ensuring that phone calls to all Americans, including rural Americans, go through." T-Mobile was also hammered for injecting false ring tones into certain calls. It admitted to doing so on hundreds of millions of calls, which violate FCC rules. This settlement marks the sixth for T-Mobile with respect to rural calls. The company did not offer comment on the settlement.

Related

iPhone 14 Plus Offers a Big Screen For Less

Sep 7, 2022
Apple has revealed the iPhone 14 series, with new features, improved specs, and new size options. In place of a Mini option, the iPhone 14 will come in the same 6.1-inch and 6.7-inch screen size options as the Pro models.

iPhone 15 Series Goes All-In on USB-C and Dynamic Island

Sep 12, 2023
Apple has revealed the iPhone 15 series, which moves to a USB-C connector and brings several key features from last year's Pro models to the more-affordable standard models. These include the pill-shaped sensor cutout in the display that Apple calls Dynamic Island, a brighter display that can reach 2000 nits, a 48 megapixel main camera, and the A16 Bionic processor chip.

Apple Watch Goes Ultra

Sep 7, 2022
Apple has refreshed its Apple Watch lineup with Series 8, a new Watch SE, and added a larger, more rugged Apple Watch Ultra for athletes and extreme adventurers. Apple Watch Series 8 has two main upgrades over Series 7: temperature sensors and Crash Detection.

Square Launches Tap to Pay on iPhone

Sep 29, 2022
The Square Point of Sale app now fully supports Tap to Pay on iPhone, allowing any iPhone (11 or newer) to act as a payment terminal able to accept NFC (tap) payments without any additional hardware. Previously, merchants needed a separate hardware accessory to accept any kind of in-person card or tap payments.

T-Mobile Takes on FirstNet with Priority Access for First Responders

Jun 17, 2021
T-Mobile is rolling out a new feature that enables priority access to the network for approved first responders during emergencies. The feature provides some competition for AT&T's FirstNet, which also provides priority access for first responders.

more news about:

Comments

This forum is closed.

This forum is closed.

Charles Bigelow

Apr 17, 2018, 6:52 AM

Not just dropped calls

Also no coverage at all because contrary to T-Mobile keeps boasting about their improved network coverage, there are no "roaming" agreements in certain areas becasue they feel their "native" footprint is that good in the first place.
I was told on numerous occasions that either they don't feel it necessary, not in their budget, not a priority, or they just don't have a roaming agreement with AT&T wherever that may be.
So if you have no coverage in many areas, there is a rhyme behind the reasoning.

gloopey1

Agreed — although Sprint’s LTE coverage is poor, basic phone services work in most places, so it’s a choice between a hamburger steak (Sprint) or filet mignon (Verizon) as opposed to a junior burger (T-Mobile) or prime sirloin (AT&T). At least w...
(continues)

Page 1 of 1