T-Mobile Again Accused of Fraud by Consumer Groups
A consumer watchdog group has filed a complaint with the FCC accusing T-Mobile of inflating customers' bills and misleading consumers through its advertising. The Change to Win Retail Initiative is asking the FCC to investigate T-Mobile's business practices. The organization alleges that T-Mobile enrolls customers in unwanted add-on services without permission, and that retail sales staff are pressured to tack on the add-ons (device insurance, unlimited data) in order to avoid poor performance reviews. The group complains that T-Mobile's "no contract" marketing is misleading, as service plans are paired with monthly device financing costs. Last, the group says T-Mobile misleads customers about its offer to repay ETFs, including "the method, timing and eligibility for reimbursement" of fees when switching from competing carriers. Change to Win's complaint follows a similar one lodged against the Uncarrier in December by several other consumer action groups. T-Mobile has not responded to the latest allegations, and the FCC has not publicly commented on Change to Win's complaint.
ROKiT Mobile Launches Phones with Health Services for "Transitionals"
Jan 8, 2019
ROKiT is a new line of affordable unlocked phones accompanied by a unique range of health and life services for what it calls "transitionals", which means people between jobs, people struggling socioeconomically, and anyone without adequate health insurance. The lineup includes two very basic feature phones and three Android models.
Gmail Gains Third-Party Add-Ons
Oct 24, 2017
Google today added support for add-ons to Gmail on the web and Android devices. Add-ons allows power users to bridge Gmail with other business apps for smoother productivity and workflows.
Google Partners Create Add-Ons for Docs and Sheets
Jul 28, 2016
Google today said it has worked with several partners to develop Android add-ons for its Docs and Sheets productivity apps. The add-ons extend the functionality of Docs and Sheets, allowing people to accomplish more from their mobile phones.
FCC Targets Fraud In Texting, and Slamming and Cramming
Jun 8, 2018
The FCC took more actions this week to protect consumers from unwanted charges and changes to their telephone service. First, the agency wants to prevent the fraudulent use of toll-free numbers for text messaging.
Now I'm stuck owing Sprint over $1,300.00
Thanks T-Mobile for not being honest.
Just a way for the union to appear useful