T-Mobile Again Accused of Fraud by Consumer Groups
A consumer watchdog group has filed a complaint with the FCC accusing T-Mobile of inflating customers' bills and misleading consumers through its advertising. The Change to Win Retail Initiative is asking the FCC to investigate T-Mobile's business practices. The organization alleges that T-Mobile enrolls customers in unwanted add-on services without permission, and that retail sales staff are pressured to tack on the add-ons (device insurance, unlimited data) in order to avoid poor performance reviews. The group complains that T-Mobile's "no contract" marketing is misleading, as service plans are paired with monthly device financing costs. Last, the group says T-Mobile misleads customers about its offer to repay ETFs, including "the method, timing and eligibility for reimbursement" of fees when switching from competing carriers. Change to Win's complaint follows a similar one lodged against the Uncarrier in December by several other consumer action groups. T-Mobile has not responded to the latest allegations, and the FCC has not publicly commented on Change to Win's complaint.
Jan 8, 2019
ROKiT is a new line of affordable unlocked phones accompanied by a unique range of health and life services for what it calls "transitionals", which means people between jobs, people struggling socioeconomically, and anyone without adequate health insurance. The lineup includes two very basic feature phones and three Android models.
Oct 24, 2017
Google today added support for add-ons to Gmail on the web and Android devices. Add-ons allows power users to bridge Gmail with other business apps for smoother productivity and workflows.
Jun 8, 2018
The FCC took more actions this week to protect consumers from unwanted charges and changes to their telephone service. First, the agency wants to prevent the fraudulent use of toll-free numbers for text messaging.
May 1, 2018
Facebook today made a significant number of additions to its platform that will lead to more features for end users over time. For example, a new tool will allow Facebook users to post to their Facebook Stories directly through third-party apps.
Now I'm stuck owing Sprint over $1,300.00
Thanks T-Mobile for not being honest.
Just a way for the union to appear useful