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T-Mobile Courting Verizon Customers with Two-Week Trial

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May 5, 2015, 7:05 AM   by Eric M. Zeman

T-Mobile today announced the Never Settle Trial, which is aimed specifically at Verizon Wireless customers. The program will let Verizon customers test T-Mobile's service for a period of two weeks with no fear of commitment. The trial requires Verizon customers to port their number to T-Mobile, but they will hold onto their old Verizon phone. If at the end of the two-week period they wish to stay with T-Mobile, T-Mobile will pay off the customer's ETFs and remaining phone payments. At this point the customer will have to turn in their Verizon phone, buy a new phone from T-Mobile, and pair it with a Simple Choice plan. Verizon customers can sign up for the Never Settle Trial between May 13 and May 31. "With T-Mobile, you don’t have to settle for trickery, gimmicks and carrier [baloney] the way you do with Verizon," said T-Mobile CEO John Legere. "I'm so confident in our [superior] network experience that we're footing the bill so Verizon customers can give T-Mobile a try."


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May 5, 2015, 9:48 AM


No thank you.
Even with roaming, T-Mobile has no coverage where Verizon and AT&T work perfectly.
My buddy found this out the hard way on our way to a golf trip in Myrtle. He and his wife decided to give TMo a try when their Verizon contract ran out and everything was good until he traveled.
They take a few road trips a year and the first was a ...

May 5, 2015, 10:47 AM

Sounds good.

But what happens after the two weeks when you aren't happy? Then you must port your numbers back to Verizon and pay activation fees. Actually this is probably good for Verizon. Not to promote churn but I foresee more new acts in my future!
If they port back, and 95% of customers who are unsatisfied will want to keep their same number, they will be considered "winback customers" and put on their old rate plan and pricing with no activation fees. This doesn't count as a new activation, mo...
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