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T-Mobile Pushing Customers on Old Plans Onto More Expensive Plans

Oct 12, 2023, 9:16 AM by Rich Brome

T-Mobile is using an unusual strategy to nudge customers on older plans into paying more money. Customers on One, Simple Choice, Magenta and Magenta 55 Plus plans will soon receive a notice that they are being moved to an equivalent newer plan priced at approximately $10 more per line. Customers will have the choice to opt out of the change and keep their old plan, but must call customers service before a certain date (not yet announced) to do so. The plan changes take effect by default starting with the November bill cycle.

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bofis

Oct 12, 2023, 1:23 PM

How very carrier of them

So much for being un-carrier and not ever raising the prices of our plans...guess I'll be waiting on hold to opt out of this change.

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