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Verizon Makes It Pricer to Break Contracts

Nov 14, 2014, 2:03 PM by Eric M. Zeman
updated Nov 14, 2014, 2:05 PM

Verizon Wireless has changed its terms of service and made it more expensive for customers to leave the carrier before the end of their contract. Under the old terms of service, all customers who purchased a smartphone agreed to an ETF of $350. The ETF was prorated and decreased by $10 each month beginning after the first month of the contract. Customers who chose to break their contract after six months, for example, would be required to pay an ETF of $290 ($350 - $60). Effective today, Verizon is delaying the monthly ETF drop until after customers have been with Verizon a minimum of eight months. Under the new terms, customers who choose to leave after six months, for example, will still pay $350, not the $290 they would have under the old terms. Verizon says ETFs will now decline by $10 per month in months 8-18; $20 per month in months 19–23; and $60 in the last month of each customer contract. Contracts signed before today will be governed by the old ETF terms.

Ars Technica »

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mloudt

Nov 14, 2014, 2:49 PM
edited

Verizon feeling that T-mo heat that is coming

Verizon most likely doing this because they know T-mo is about to release initial markets of Band 12 spectrum that they bought from Big Red. So, once that happens soon and that improves T-mo's coverage in dense buildings and outside of major city limits then with T-mo's ETF payoff Verizon could see a decent amount of people jump ship. So, in this instance this is most likely why we see this change.

Jellz

That doesn't make sense because T-Mobile will pay off ETFs of up to $350. The proper response would've been to raise the ETF over $350 or double down on their EDGE options... Which they actually made less appealing, recently.

...

MANIAC

Nov 14, 2014, 9:15 PM

Uhhh?

Not about competition... its all about calculative folk who activate service with 24 month agreements with the sole intention of disconnecting.

The price that a new iPHONE yields in India or Pakistan far out weighs the $350 disco fee.

The game is that connected individuals activate service with the sole intention of taking the disconnect...

So "Educated Carriers" are taking a new position. The carriers that are always playing catch up can all suffer the consequences...

Any dumb ass on the front line knows the scam... that's why we have multiple first line activation policy.

Suck it up... move on

It is what it is

B-Sides

But if they have no intention of paying their bill and keeping their service, don't you think they also have no intention of paying the early termination fee???

I personally think that the reason Verizon did this was to put greater emphasis on thei...
(continues)

ChrisSmith2002

Nov 14, 2014, 2:33 PM

Bit More Complicated

I understand the logic, but it seems like it'd make things a lot harder for people to understand. Or is that the goal anyhow?

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