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Apple Halves iPhone Return Window, Now 14 Days

Article Comments  18  

Mar 12, 2014, 9:11 AM   by Eric M. Zeman

Apple recently cut the trial period during which consumers can return an iPhone with no financial penalty. Apple used to offer a generous 30 days, but cut that down to 14 days effective today. The 14-day window mirrors that offered by wireless network operators to sample new devices and service before they are locked in.

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Kenzin

Mar 12, 2014, 9:28 AM

Just waiting...

I might be a little facetious by saying this...but I am just waiting for Apple to start suing Carriers for having the same return window that they have. Afterall, they invented everything! Even the air you breathe!
It's called the iAir. 😎
...
tlgreene1021

Mar 12, 2014, 12:38 PM

Except in California?

I'm curious if they've changed the return window in California. Carriers are required by law to offer a 30 day return policy on contracted phones. So either it didn't change or it only changed for outright purchases, which seems like it would lead to alot of confusion...
For T-Mobile, for business accounts where the phone is ordered over the phone from their Business sales department, the return period is still 30 days for ALL states.
In California, any contract AT&T, Verizon, or Sprint phone has a 14-day return period. Additionally, prepaid AT&T phones have the same 14-day return period.
 
 
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