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HTC U.S. Confirms No More Updates for One X, X+

Article Comments  13  

Jan 13, 2014, 2:35 PM   by Eric M. Zeman

HTC today indicated that the One X and One X+ will receive no more software updates. In a statement provided to Phone Scoop, an HTC spokesperson said, "We can confirm that the HTC One X and One X+ will not receive further Android OS updates beyond Android 4.2.2 with Sense 5. We realize this news will be met with disappointment by some, but our customers should feel confident that we have designed both devices to be optimized with our amazing camera and audio experiences." The X and X+ launched in 2012 and were sold by AT&T in the U.S. They were replaced with the HTC One in 2013.

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Jan 13, 2014, 3:37 PM

Has anyone owned an HTC Device and not felled screwed?

Has there been any HTC device launched in the last 2 years that didn't feel like a red-headed stepchild 6 months after ownership? The OneX was supposed to be their "We're gonna do things right" flagship, and the OneX+ was supposed to be the supercharged follow-up.

If they can't keep these updated through the life of a contract, what can they get right?

Just some perspective:
The iPhone 4S launched over 24 months ago and is still supported with the latest software updates. Not all features have trickled down, but the core API's, etc. have.

The HTC One X+ Launched 14 months ago, was abandoned in under 12 months. As a result, the iPhone 4S is worth about 5 times what an HTC One X+ is if you do a trade-in nowadays.

This is even more...
Actually yes. I had the HTC Thunderbolt and it was very good. Now I have the HTC One/M7 and I love it. I'm just waiting for AT&T to release the HTC One Max. But the best HTC phone that a lot of people like or did like is the:

HTC Inspire/Desire
I have only owned two HTC devices, the HTC Sensation and the HTC My Touch. The only reason I purchased those phones HTC Sense. Ever since Android came out with ICS there is no reason to get HTC Sense.

The Reasons I do not purchase HTC anymore are:...
And this really has nothing to do with the iPhone, but thanks for revealing your bias once again.

Yeesh, 'scuse me. I guess I ate that Kit Kat a bit too fast.
What is the update going to do for the One xl? Have you seen an iPhone 4 or 4s with iOS 7 on it? Its not worth it. Its so slow its barely usable.

The reason why the iPhone trade-in is worth more is because its an Apple product. People will pay m...

Jan 14, 2014, 5:04 AM

right there with ya

After owning the AT&T One X(L), I know well that feeling of being screwed. What this announcement amounts to is an unofficial declaration by HTC that they don't intend to support their devices for even the duration of a contract. If you get a year, count yourself lucky. Their behavior with the One X(L) is precisely why I won't buy another HTC product. I simply don't trust them. The GS3 was dropped to 99¢ on contract, and Samsung still got it at least one more update. And may even have another. Shame.
They don't make the contracts, the providers do? You the a 1 year warranty. That's all they guarantee. They make no money from updating phones that are passed end of life. They know most of the people who bought the phone in 2012 will be changing ...
What did you want in a new software update?

Jan 14, 2014, 7:55 AM

Keep in mind...

Its not only HTCs fault, there is a lot that they have to coordinate with the carrier in order to release a new update. Don't blame your 2 year contract on the device manufacturer, blame it on your carrier. Manufacturers offer a 1 year warranty (and you knew that when you got the phone) why they would be oblige to offer support after the warranty is over? You guys name the iphone, but that is just one phone made by apple and no other manufacturer can use IOS. If IOS was allowed in more devices, we would probably see the same pattern. Your options are, either get a nexus phone, or a google play edition phone, or go back to IOS. We all know that Android phones probably won't have more than 2 major updates, and most of us expect that when buyin...
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