User: karma.hasana13
These are the most recent forum messages posted by karma.hasana13:
Re: Heat on backorder
I ordered by calling 188-88helio. I told them I wanted to set up new service and they took it from there. I just got an email that said the following:
Recently you requested personal assistance from our on-line support center. Below is a summary of your request and our response.
Subject
Member Help
Discussion Thread
Response (Trisha G) 07/22/2008 04:41 PM
Dear Axxxxx Xxxxxx,
Thank you for contacting Helio. I do apologize for the trouble you are experiencing. I have escalated this issue ...
Re: Heat on backorder
No I did not order them from helio.com. I couldnt because I set up a family plan. Today is monday the 21st and we ordered the phones 11 days ago and have yet to get a tracking number. I called and they said to just wait...again. I am trying to get them some how some way but have had no luck. If there is a way to get the order cancelled and for me to get the phones free ...
Heat on backorder
I am new to helio. I set up service for an all in family plan for 4 lines at 1000minutes a month. I got all heat devices. The credit check was fine and I was all set. The devices were free and there was no up front activation fee and there were no taxes or nothing. All was great. Until we didnt receive a tracking number. We set the service up on July 10th. We were told with the ...
