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User: Poking Pixie

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These are the most recent forum messages posted by Poking Pixie:

Re: At&t sucks
Jun 3, 2011, 10:32 AM
in the Shop Talk forum

If the cust bothers to call us before they leave the country, we will inform them of roaming rates and advise them to get an international package to lower the roaming rates. However, most people don't call us before trotting off to Bumf*ckistan, they only call when they get back to beach about the ridiculously high bill they got from calling everyone and their dog from a foreign country.

Yes
May 27, 2011, 6:07 PM
in the Shop Talk forum

and that area is HELL! :lol:

Re: awkard male cmrs:
May 14, 2011, 5:38 PM
in the Shop Talk forum

I might make more money doing that, especially given certain unreasonable sales goals at work. :lol: :roll:

Re: awkard male cmrs:
May 14, 2011, 10:56 AM
in the Shop Talk forum

I've had several guys, when I give them the customer service number at the end of the call, ask if that is my personal home number. :roll: Yeah, because I totally have an 866 home number. :roll:

Re: Goodbye ACS
May 11, 2011, 11:39 AM
in the Shop Talk forum

When we get big stains on the carpet here, the head of the cleaning staff will put little pieces of tape on them to let the janitors know where they really need to shampoo the carpet. The first time I saw them do this, I speculated that they were marking the best places to put the c4 for quick demolition of this place. :lol:

Re: Goodbye ACS
May 11, 2011, 11:30 AM
in the Shop Talk forum

I work in Rio, and I often fantasize about burning the building down. :wink: Just thought I'd offer if you worked here. :lol:

Re: Goodbye ACS
May 11, 2011, 11:09 AM
in the Shop Talk forum

Do you work in Rio Rancho?

Re: Funny name.
May 7, 2011, 4:52 PM
in the Shop Talk forum

Valerie Grapes

Re: Ordering a DIRECTV package is like going to the zoo
Apr 27, 2011, 4:16 PM
in the Shop Talk forum

Specifically, the "Douchebag" class. :lol:

Re: After all
Apr 27, 2011, 4:16 PM
in the Shop Talk forum

Yah, that was beautiful. :lol:

Re: What I wish I could say to the customer sometime...
Apr 27, 2011, 1:18 PM
in the Shop Talk forum

No sir, you don't get a loyalty discount if you're not signing a new contract. Our company doesn't give an ish about you if you're not under contract.

Re: is it interesting to anyone else
Apr 23, 2011, 5:20 PM
in the Shop Talk forum

"Sheila was my friend. She was in the tank."

Re: I knew she meant broadband card
Apr 21, 2011, 4:32 PM
in the Shop Talk forum

You have to delete files for the computer to lose weight, duh. :wink: :lol:

Yeah
Apr 13, 2011, 7:32 PM
in the Article: Apple Confirms White iPhone Arriving Soon forum

Just like it was coming in August....and November....and January...... :roll: :lol:

Wrack is a word
Apr 7, 2011, 10:34 AM
in the Shop Talk forum

o jester of the grammar police, he just didn't use it in the right context. Wrack is the past tense of the verb rack, as in "wracked with pain," or "wracked his brain for the answer."

As a matter of fact
Apr 6, 2011, 11:59 AM
in the Article: AT&T Bumps Early Upgrade Prices forum

you both have it wrong. I work for AT&T, and the cost of an early upgrade was previously $75 for a standard phone or $200 for a smartphone. Now it will be $85 for a standard phone and $250 for a smartphone.

Re: AKA
Mar 31, 2011, 10:18 AM
in the Article: AT&T Bundles Insurance and Support In Protection Pack forum

Nope, you can get insurance for the iphone through asurion now, but you have to download it yourself through your apps store. It's 11.99 a month and has a 99, 149, or 199 dollar deductable based on which iphone you have. All the rest of the terms are the same as regular insurance.

Re: I say we boycott! POWER TO THE EMPLOYEE
Mar 16, 2011, 11:29 AM
in the Shop Talk forum

And a lady to come in and water it on a weekly basis. :lol:

The "I just have a few questions" customer
Mar 10, 2011, 12:59 PM
in the Shop Talk forum

Generally turns into a million questions, and when you try to talk them into buying now, they say they'll just go to the store and get a phone. Grrrrr. :x

Re: The real solution
Mar 10, 2011, 11:57 AM
in the Article: Verizon Wireless Files Lawsuit Against SMS Defrauders forum

Is that where all those charges the custies are always beaching about are coming from? :o "Mr/Mrs Custie, it's Snookie's fault your bill is so high." :lol:

Re: Gotta LOVE that marketing...
Feb 4, 2011, 12:51 PM
in the Article: Apple and Verizon Wireless Cease Taking iPhone Orders forum

Shut up you iphone fanboi!

Re: $$$
Feb 1, 2011, 1:24 PM
in the Article: VZ Navigator VX Brings 3D Maps to Droid Line forum

Love the gravatar. :lol:

That's when it's time to call
Jan 20, 2011, 7:06 PM
in the Shop Talk forum

LOSS PREVENTION! :o

I like people from Texas
Jan 17, 2011, 9:07 PM
in the Shop Talk forum

I lived in Texas for the first 7 years of my life, my mom's whole side of the family still lives in Texas, and I can talk to people in Texas. For the most part, people from Texas have never behaved in a douchy fashion towards me.

The Misdirector
Jan 17, 2011, 12:49 PM
in the Shop Talk forum

Calls in about data overages on one of his lines, and spends more of the call beaching about his home internet service than talking about how his granddaughter "accidentally sat on" the internet button on her phone on 10 different occasions to the tune of 6.23mb. Riiiiiiiiight. :roll:

Re: Worst customer to help? Race/Age etc.
Jan 10, 2011, 10:12 PM
in the Shop Talk forum

The customers who think that just because they've been a longtime customer (see 1 year) that they deserve a free (fill in the blank) and are righteously indignant when we can't give it to them. Usually angry white men in their 40's who live in the New York, New Jersey, Philly, Massachusetts area.

Re: Worst name?
Jan 6, 2011, 8:44 PM
in the Shop Talk forum

So Mr. "Poobut" is a proctologist? :lol:

Re: Im not sure
Jan 5, 2011, 2:56 PM
in the Shop Talk forum

I would think they'd be happy that you got the cust off the phone in such a timely fashion. It's got to take less time to just give them the number they need to call than to argue with them that they've reached the wrong phone company. :roll:

Re: I just spent
Jan 4, 2011, 2:06 PM
in the Shop Talk forum

I don't see why not. It's not an internal number. We send that number to customers all the time. I just figured you'd like to know.

Srsly?
Jan 4, 2011, 1:59 PM
in the Shop Talk forum

You created a profile on ps just to correct someone's grammar? :roll:

That's prolly the same rep
Jan 4, 2011, 1:53 PM
in the Shop Talk forum

that tried to tell me that the cust was going to upgrade one of their phones to the mifi and use it under their voice plan. :roll: Rep hung up on me when I informed her that the cust would have to add a line with a separate data plan to get the mifi. :roll:

Re: I just spent
Dec 30, 2010, 6:08 PM
in the Shop Talk forum

1-800-331-0500 Customer Care Don't worry, they don't get commission anyways. :lol:

Re: The Indian
Dec 29, 2010, 2:45 PM
in the Shop Talk forum

You just wanna be like "Sir, this is not a Turkish baazar. I cannot negotiate on the price of the phone or the features." :roll:

Re: I just spent
Dec 28, 2010, 9:02 PM
in the Shop Talk forum

*bows* Thank you. :D

Re: I just spent
Dec 28, 2010, 7:40 PM
in the Shop Talk forum

1-888-867-4384 add a line or upgrades 1-800-844-5175 start a new account :D

The "Mmmhmm-er"
Dec 28, 2010, 1:54 PM
in the Shop Talk forum

The person that responds with "mmmhmm" every third word out of your mouth during the recap. :roll: It's like, dude, let me get through the recap and then you can tell me if you understood everything I just said. :roll:

The Indecisive Beach
Dec 20, 2010, 10:43 PM
in the Shop Talk forum

And it's almost always women that do this to me. Call in, say they want to upgrade one of their lines, start out the call knowing what kind of phone they want, but when you start to order the phone, they start talking about 3 other phones that they kinda liked, and what is your opinion on them. :roll: You spend 45 minutes trying to talk them into buying any of the 60 plus phones ...

Re: customers
Nov 24, 2010, 9:30 PM
in the Shop Talk forum

At Smiths, the local grocery store in my area, you get the chance to get points for everything you buy, 1 point for every dollar, and it goes for a 3 month cycle. At the end of the 3 month cycle, they send you a coupon that acts as money, based on the points you accrued. So if you got 700 points, you get a 7 dollar coupon, plus a bunch more coupons tailored to the stuff ...

Re: Non-technical question, need a real-life answer
Nov 16, 2010, 8:35 PM
in the General forum

Downloading a song, maybe 3.

Re: Another Great Name...
Nov 16, 2010, 3:20 PM
in the Shop Talk forum

Houng Cao...pronounced Hung Cow. :lol: :lol: :lol:

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