HTC TyTN / 8525 / JasJam (Hermes)
MALFUNCTIONING RINGTONES
I bought a Cingular 8525 about two weeks ago. I'm very impressed with it so far. I am having some difficulty with ring-tones though. I downloaded a few music ring-tones from the Cingular website. When I apply any of the ring-tones as the incoming call tone they are very "jumpy" and they seem to "skip". When I play the tones on the phone's media player they run perfectly smooth. I uninstalled and reinstalled them with no luck. Also there are several music ring-tones on the phone that were downloaded to it from a disk at the store where I bought it, and they all work well. The problem seems to be with tones downloaded from Cingular. When I have a few minutes I'll get on the phone with them. Is anybody else having this type of problem? Any...
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I had this issue with the 700wx but only with text and email notifications(wav files). Do you have the phone set to vibrate and ring? I noticed that if I turned off vibrate and just had the wav file playing, that it was fine. But when it vibrated and played sound, it had trouble.
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I just have the phone on ring and they're all mp3's. I haven't had a chance to call Cingular tech support yet but I'll try later today. I did notice that there were quite a few ring-tones on their website last week that aren't there now though, maybe there is a compatibility issue with some of the ring-tones. I do recall trying to download one ring-tone and a pop-up said that it wouldn't work with the 8525. Who knows. Thanks for your reply.
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I had the same problem. I tried to get help from Cingular but they were not helpful. I talked to 5 different reps and 4 did not bother to try to even help. 1 of them was trying to troubleshoot the issue with me and could not help after nearly 1 hour.
The interesting thing is I tried to download a few ringtones from ringtonejukebox.com and I had far less jumpiness/skipping with the tones. They almost disappeared. But I later had a problem with my device (but I am not sure if it was affiliated with ringtonejukebox.com. it could have been any of the other applications I had downloaded)
The interesting thing is I tried to download a few ringtones from ringtonejukebox.com and I had far less jumpiness/skipping with the tones. They almost disappeared. But I later had a problem with my device (but I am not sure if it was affiliated with ringtonejukebox.com. it could have been any of the other applications I had downloaded)
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Do you have an 8525 also? I spoke with a customer service rep this afternoon and she said it was most likely a compatibility issue between the old ringtones and the new phone's platform. I'm probably going to return the phone. She also said to challenge the cost of the malfunctioning ringtones I bought from the Cingular website.
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an update....everything has seemed to work itself out....so i have no clue what the problem was....as for the ringtones themselves...i make mine with mp3 to ringtone gold...so dont know if the cingular ones are the issue.
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I'm glad you figured it out. I spoke to Cingular and they want me to send the phone back for a replacement. I guess we'll see what happens. I do agree that the issue is probably with the cingular ringtones though.
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Why do you download ringtones? It is so easy to just save mp3s onto the phone and use them. And if you want just a clip from a song there is a ton of freeware out there that would let you do that. I just see it as a waste of money!
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