Motorola E815 / E816 Hollywood
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verizon 'network unavailable' message
hoopsAug 15, 2005, 1:04 PM
i seem to get an inordinate number of "network unavailable. Please try again later" when i try to access yahoo email/internet/etc on the e815. I'm in a major (NY) metro area and have experienced this all over the place. i estimate i get access 1 in 10 tries.
i've called verizon and the service reps don't have much to say. i believe the problem started after i cancelled the intro comeon for vcast and changed to the $5 plan for net access (can't recall what they call it). i did a #228, but that didn't help.
any ideas/suggestions? thanks
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I've as well had this problem. I'm in the Cleveland, OH area and in an EVDO area as well. For the past two weeks whenever I have tried to access VCast or Mobile Web it said network unavailible. I didn't check with Verizon, as it was a free trial month so it wasn't a big deal, but if I get it in the future I'd like to know why it's doing this. Ideas, anyone?
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When I cancelled the free trial of V-cast, I signed up for the $5.00 web plan. When I got home from the Verizon store, I started receiving the same message as you are getting when trying to access the web. I called Verizon customer service and when the rep looked, she noticed that 2 other items were deleted when V-cast was deleted. I don't remember what they were but she said I needed them to access the web. She put the 2 files back in the system and when I rebooted my phone I was able to access the web. Never had the problem since. Sorry I don't remember the names of the files, but they should see that they are missing when you call. Good luck
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CHECK YOUR BILL and make sure they weren't charging you for the wrong thing. This has happened for like 4 months in a row now. This month i was on the phone with a verizon supervisor (because of billing probs) and she told me that they didn't know how to bill v-cast phones, and were just improv-ing it. The "two things" that someone else was talking about in this message is what they don't understand how/or to do this.
The network broken message is what i get whenever verizon disables my txt and pix/flix, and it doesn't go away until i call them and they re-activate my messages. They somehow disable it every month, after i call them with billing problems (its a viscous cycle thats going on since may). 🙄
BTW does #228 actually ...
(continues)
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