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Motorola V710

 

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Dear Mr Moto...goodbye

samkatz

Aug 22, 2004, 9:49 PM
Dear Motorola,

I am extremely disappointed with the sound quality of your v710 phone.As a user of a motorola 270c for the past 2/12 years I expected very high quality. I looked forward to stepping up to a phone with so many features as this one: great internal screen,bluetooth, mp3, voice dial,etc

There are many things I can quibble with, such as the flimsy design of your keypad, the inability to use the speakerphone with the case closed, or the really tacky looking external screen. I would keep the phone if those were my issues. But the sound quality is amongst the most tinny distorted sound I've heard in 12 years of owning a variety of cell phones.

THe poor sound comes through the handset earpiece, the speakerphone and the ...
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catstide

Aug 22, 2004, 9:53 PM
samkatz,sounds like your having separation anxiety. ๐Ÿ˜ข
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samkatz

Aug 22, 2004, 9:57 PM
yeah, you know, can't live with it, can't live w/o it.....
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catstide

Aug 22, 2004, 9:59 PM
have you considered taking it to a counselor? ๐Ÿคฃ
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needabox2live

Aug 22, 2004, 10:04 PM
Maybe when you swapped the phone, you got another returned phone. Cuz this phone has the best sound quality that i've heard. (It's just that the sound is low.) But i can live with it.
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hypnotizd

Aug 22, 2004, 10:52 PM
needabox2live said:
Maybe when you swapped the phone, you got another returned phone. Cuz this phone has the best sound quality that i've heard. (It's just that the sound is low.) But i can live with it.

I would have to agree. This is my 2nt cell, LG VX4400 was my first. The sound quality of both the ear peice and the speaker phone completely blow my old LG out of the water. I really don't see why people are bashing the sound quality...
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Toydriver

Aug 24, 2004, 4:34 AM
Hey! My first cell phone was a "bag phone" Put out 3 full watts and was not much, if any, louder than the 710!
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royta

Nov 13, 2005, 9:35 AM
hypnotizd, would you mind reading and resonding to my thread here?
https://www.phonescoop.com/phones/p_forum.php?fm=m&f ... »

You've use my current phone, and currently use the phone I wish to buy. I'd appreciate your feedback. Thanks.
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Dreamweaver

Aug 22, 2004, 11:05 PM
Sound through the ear piece of the phone is low, but clear. I admit that I have to strain to hear conversations, unless I'm in a quiet location. However, the speaker phone is the best of any cell phone to date...loud and clear. And, when I use the HS820 headset, the sound quality is as good as a land line. ๐Ÿ˜Ž
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bobbysoprano

Aug 23, 2004, 12:38 AM
I have 3 v710's, and they all sound fine. In fact, I have to turn DOWN the volume at times. Sounds to me like the people complaining about low volume must have gotten lemons ....


or are deaf ๐Ÿ˜Ž
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Bootleg Zani

Aug 23, 2004, 12:40 AM
The sound is alright. The earpiece volume fluctuates highly when not placed directly over the ear canal. But at the sametime I like this because once you get used to it the earpiece volume is fine and it also give you a little privacy because even at max others around you cannot hear your conversation.
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kgray

Aug 23, 2004, 4:56 PM
It is true in my opinion that the earpiece leaves a lot to be desired in terms of sound quality and volume levels

Ergonomically speaking - this was an awful design.

1. An earpiece should not be designed where there is such a small margin of error for placing the earpiece to the ear. If you experiment with the v710 - you will find that moving the earpiece even 1/8 of an inch can have a DRASTIC effect on volume. This is because of the "small slit" design. If there were multiple openings, this would not happen - This small slit is very easy to push against the cartilage of your ear - thus blocking almost all sound. The fact that the slit is arranged linearly along the X-axis of the earpiece makes this even more probable.

2. If fo...
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motocrazy8

Aug 23, 2004, 5:06 PM
i don't understand guys, i swear to god i am not having any issues that you guys are having! i am insane i guess. ๐Ÿคญ
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elec_engineer

Aug 23, 2004, 10:46 PM
I agree just like the T720 I can hold the damn thin a foot in front of my face with speaker phone OFF and still hear the phone. you guys are deaf, dumb and blind. if you can't line up the phone with your ear, then its scary how the hell you find the keyboard to complain about it. ๐Ÿ˜• ๐Ÿคฃ .
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diver5050

Aug 23, 2004, 5:18 PM
Well said! I couldn't agree more. What angers me about all of this, is that this is Motorola, who has been making phones for years! If it were any other upstart phone company, I'd say, 'nice first try -- hopefully they'll learn'

But this is frickin Motorola!!! And our we (the fools who spend $250+ for this phone) the FIRST ones to notice this problem? Was this missed by a team of engineers? Quality control people? alpha and beta testers?

Does MOTO think they can keep throwing crap out and not pay a price?!? How many customers have they lost to LG (who nobody heard of 2 years ago) or Samsung b/c of the garbage they are now putting out? Apparently not enough, because they keep doing it.

If you haven't figured it out, I'm angry...
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Toydriver

Aug 23, 2004, 5:25 PM
My question is...If you are so unhappy over a cell phone why not just go get one you like??
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motocrazy8

Aug 23, 2004, 5:27 PM
EXACTLY! ๐Ÿ˜›


but i think its just a bunch of bored people who don't really own a v710 that are just trying to rumble the pot. I wish i had kept some of the v710 hate emails i got.

some people have to GROW UP! over a cell, man you got to get off the computer more...
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kenstee

Aug 23, 2004, 5:44 PM
motocrazy8 said:
but i think its just a bunch of bored people who don't really own a v710 that are just trying to rumble the pot.


Get a grip on yourself dude. It's just a friggin' phone! Don't make it personal. Actually, I think its a bunch of ex-710 owners (like myself) complaining about this overpriced, buggy POS phone from Moto. No sin there. They're entitled to their opinion as are you.

So, just chill, turn off the computer have a beer and maybe watch Anger Management tonight! ๐Ÿ˜‰
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Toydriver

Aug 23, 2004, 7:03 PM
Not to say anything about anyone here but I think if I was an ex-710 owner I might find something to do with my time other than hanging out on a 710 board. Like watching the grass grow in my backyard or something like that! ๐Ÿ˜•
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diver5050

Aug 23, 2004, 9:58 PM
motocrazy8 said:
EXACTLY! ๐Ÿ˜›


but i think its just a bunch of bored people who don't really own a v710 that are just trying to rumble the pot. I wish i had kept some of the v710 hate emails i got.

some people have to GROW UP! over a cell, man you got to get off the computer more...


What's wrong with YOU motocrazy8? You've got posts all over this forum bashing anyone who criticizes this phone or accusing them of not owning the phone. Why would anyone do that? Am I really that bored (or are you perhpas)?

No, the answer, for me, is that I am frustrated. I WANT Motorola to design a phone that works -- one that works AT LEAST as well as my old StarTac did. But they haven't pulled it off in...
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jeffro

Aug 23, 2004, 10:05 PM
You need to chill out. There is no way Moto can design a perfect phone, which the v710 is, and it not be flawless. Do you know how many circuits and traces are in that phone. I dont think so, and plus even on top of that the software that has to be developed to run it. The phone has everyone, its not easy to develop software that can integrate everything together in one nice neat little package and have it work flawlessly the first time. Everyone really needs to get a life and stop bashing this phone. This phone is the best one out there and I dont see another phone that gets 400+ pages either. So yeah enough said by me, if you dont believe me, look at the numbers! ๐Ÿ˜ ๐Ÿ˜ฒ
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vitoasaro

Aug 23, 2004, 10:30 PM
Wow, you must have had a few lemons.

1. A large percentage of cell phones earpieces are designed exactly like the v710, and the โ€œsmall margin of errorโ€ย you refer to in positioning the earpiece should be inconsequential unless one is pressing the earpiece too firmly into oneโ€™s ear cartilage which would cause sound โ€œslitโ€ย to become blocked and prevent sound waves from escaping. Iโ€™m sure there are fewer detractors for this design than there are those who appreciate it and the screen real estate it allows. My Samsung SCH-A530 had the same problem you describe, but once I became used to where the phone was held next to my ear, the problem was eliminated.

2. A โ€œtactile clueโ€ย for positioning the earpiece is an interesting idea. Iโ€™m curi...
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goatass

Aug 24, 2004, 12:37 AM
hey buddy, this phone is not small. i like it, but its not by any means
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kgray

Aug 24, 2004, 8:09 AM
I have some interesting information that I think will surprise some of you who claim this phone is "plenty loud".

My v710 started acting funny earlier in the week. When I'd receive an incoming call - I'd hit "answer" and the phone would display "connected" - but there would be no sound, and the person on the other end couldn't hear me either. Basically- the earpiece and mic were both dead.
When I'd hang up the call and try again - both were still dead. I tried turning on the speakerphone - dead too. No sound from the phone at all.
The only thing that worked was to power the phone down and back-up again.

This happened on 3 separate days, so last night, I brought the phone in for an exchange.

Now - I am one of those people who...
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Geo_scoop

Oct 4, 2005, 3:35 PM
Phone loses sound. i get the same issue. i am on my 5th phone. i cannot replicate the issue on demand but have seen other sites that report it is an issue with scrolling or another series of buttons.
i have talked to an Alltel representative and have been getting into some battles. Since there is no offical notification by Motorola they are saying it is reception.
I am dissappointed with the phone
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rjwindy

Aug 24, 2004, 9:13 AM
I agree with you 100% about the sh***y earpiece design on this phone, which is why returned it after one day and bought the LG7000--at least until a Motorola phone (that works well as a PHONE) is available from Verizon. I could live with the really bad (and it IS worse than other phones) earpiece design and placement if the volume wasn't so freakin' low (there's no comparison to the high earpiece volume on the LGs). I really like everything else about Motorola handsets, and really want another up-to-date model, but not until I can hear my phone conversations on 'em.
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cbecenti2

Oct 10, 2005, 3:47 AM
I Hope this sure helps that volume problem ๐Ÿ˜‰

v710 Volume Hack
This reportedly works on most v710 handsets, but some are already at max. It worked greaet on my personal handset:
1 Enter the "Opcode Menu" by pressing: MENU 048263 * (you'll have to enter it rather quickly).
2 Enter 54* and press OK. This will suspend the phone and dim the backlight.
3 Press the external camera button to turn the backlight back on. You will see "SUCCESS".
4 Press BACK.
5 Enter 5*0*15 and press OK. This will max out the system volume of the handset. You can use any number from 0-15 as the third digit, but even at level 15, the phone could be louder.
You should see SUCCESS.
6 Press BACK.
7 Press CANCEL to exit the Opcode Menu...
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