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V710 a flop according to VZW

PlayboyPenguin

Aug 17, 2004, 7:22 PM
Just finished talking to a VZW data services rep and mentioned the V710 to him. He said that the phone has been one of their biggest flops. It's features are nowhere near as good as they were supposed to be or even on par with cheaper phones. He said return rates where high and that the phone was not physically holding up well. The cases are coming apart and the keypads are literally buckling up and falling off of the phone. I went to my local VZW store to look at their display and YUP, the keypad was literally falling off the phone. When I asked the sales rep about it he said "stay away from that nightmare". He said he has had almost everyone one he sold the first day get returned either defective or just not worth the money.
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Saxonate

Aug 17, 2004, 9:47 PM
The verizon store i went to had the same problem. I went just a couple of days after it had been out and the keypad was just buckling right off the phone.
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DuckSoup

Aug 17, 2004, 9:50 PM
Saxonate said:
The verizon store i went to had the same problem. I went just a couple of days after it had been out and the keypad was just buckling right off the phone.


Those aren't full models though. They are functional dummy models, right?

Mike
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mmr

Aug 18, 2004, 10:37 AM
I don't think these people would be concerned with stupid dummy models. Dummy models are about 1/3rd the weight of the real phones, made entirely of plastic, unlike the real phones and are a horrible way to sell phones if people want to test it out.

DuckSoup, this phone ain't all its cracked up to be.
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mjh

Aug 18, 2004, 10:52 AM
mmr said:
I don't think these people would be concerned with stupid dummy models. Dummy models are about 1/3rd the weight of the real phones, made entirely of plastic, unlike the real phones and are a horrible way to sell phones if people want to test it out.

DuckSoup, this phone ain't all its cracked up to be.


This is the best phone VZW has to offer... Light... Excellent Connectivity... Good sound quality.. Speaker Phone... Voicedial that works... For reading email... It is great... The bluetooth headset works flawlessly...
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kenstee

Aug 18, 2004, 11:42 AM
mjh said:
This is the best phone VZW has to offer... Light... Excellent Connectivity... Good sound quality.. Speaker Phone... Voicedial that works... For reading email... It is great... The bluetooth headset works flawlessly...


All well and good. But the fact you can't hear very well through the earpiece makes all of this moot. That slit/slot earpiece is an amazing design flaw by Moto!! Combined with the well-documented low volume problem it makes the phone a real loser. On a crowded street or with any noise you can't hear anything. And yes, I had the earpiece on the sweet spot. And no, I don't think the fact that the BT headset works well compensates for this. I don't want to walk around with or carry a h...
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KRHinNC

Aug 18, 2004, 11:56 AM
Ok, enough is enough... I hop on here every day when I have downtime, and read all these stupid posts of people that flame the phone because it isn't perfect....

For the earpiece, yeah not a perfect design but it works.. with the volume up and it in the right spot (which you get use to very quickly, all phones have a sweet spot) it's plenty loud... granted, yeah I can't hear someone if there is more than 100 decibels of ambient noise but c'mon, what phone can you? And if it's REALLY that quiet, you either got a dud or you should consider a miracle-ear.

As far as the camera, before you b*tch email the pictures to yourself, I just did.. indoor picture, looks pretty stinking good for a PHONE. If you need better quality, buy a real came...
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SlamShaft

Aug 18, 2004, 12:08 PM
Now that I hear about the abnormally high return rate on this phone and the sub-par quality of the handset, I'm glad that I decided against waiting to purchase this phone.

I simply wanted a phone that had a speakerphone, color screen, and a somewhat cool look to it. For a long time, I was looking at the Slider & was set on purchasing that. Then I started reading about this phone & slowly changed my mind. Even though the price tag was significantly higher than the Slider's, I was set on getting this phone since I'm such a gadget guy. The V710 had way too many features that I would never or rarely use (BT, camera, MP3 player, etc.). And after I was denied the phone at Radio Shack, I decided not to get this phone but to buy what I originall...
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jdtommy

Aug 18, 2004, 2:20 PM
I was one of the first to get the phone from radio shack and It is great. The blue tooth ear piece works wonderfully and I don't have a problem with the phone ear piece either. I don't remember ever owning a phone where if you did not have the ear piece set on your ear right it sounded lousy. The camera is great for a phone. To me the camera is not the reason to buy the phone. I am not looking for something to replace my digital camera. Phones never will and you will never be satisfied if you are looking for high quality pics. THEY WILL NOT COME FROM A PHONE. This whole camera phone hype is way over rated, the blue tooth and mp3 functions far out way the camera.

I have not had any problems with the physical aspects of...
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myphone bigger

Aug 18, 2004, 2:29 PM
100% agree 😁
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redhawk

Aug 18, 2004, 2:31 PM
I totally agree, jdtommy. In general what we are seeing is that there are complaints, true. The problem is that people with complaints are more likely to express their opinions. If something goes wrong, the average person will tell 10 friends. If it goes as expected, they'll tell 5. Think about it, if you're ticked off, you are going to scream louder than if you are really happy. We are seeing this snowball effect. Just because few people are posting how much they love this phone, doesn't mean that it is a bad phone. Some people may have bad experiences, but don't think that it is the majority of the people. Most people who own the phone probably don't even know that this site exists. I can tell you I've had 0 problems and absolute...
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RJuice2000

Aug 18, 2004, 2:35 PM
I agree too, HOWEVER the size of the picture ID on the front screen is ridiculous, and really pisses me off. That's the only reason I want a camera phone is for the picture ID, but there's no point if you can't see the picture.
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MADEMAN503

Aug 18, 2004, 2:36 PM
same here i love the phone there just a few things im havin problem wit i think its just that i dont know how to fully operate it yet
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blaqreign

Aug 18, 2004, 2:47 PM
I agree with your post and will agree i didn't buy this phone to replace my DC. However, i have my phone with me more often than i do the DC, so that's why i wanted to get a phone that could snap photos.

As for the theory of "Photos will never come from a phone"; i'd have to disagree. The first DC's were just as crappy as these photos, maybe a tad better. The reality is that this is the first generation of phones with cameras and video abilities.

Two years, and further, from now as cell phone technology advances i'd expect these features to be at what current DC's are at; around 3+ megapx. Storage will be over 1gb. Quality will be better. High speed connections (phone to wherever and vise versa) will be much better and more available...
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jdtommy

Aug 18, 2004, 3:00 PM
The reason I said this is becasue pictures from a camera phone will always be compared to a DC and I don't see them being equal anytime soon
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Aitm908

Aug 18, 2004, 4:55 PM
Isnt this phone using CMOS technology for digital pictures while theres CCD technology which is much better? Why advertise the camera when the pictures indoors such worse then almost any digital camera thats also 1.2?

AND, isn't LG coming out with a Bluetooth camera phoen with CCD? Sorry if the acronyms are wrong, but read somewhere on here that their phone is going to kick this one's ass, and actually have REAL quality!

What about the GSM SonyEricsson S710 thats coming out? I'm confident SonyEricsson's camera phone in Q4 will kick this phone's ass in almost everyway. Only reason I switches carriers was for bluetooth, and good camera phoen.

My other phone's display almost completely broke, and I've been waiting for 6 months. COuld...
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blaqreign

Aug 18, 2004, 5:03 PM
CCD's are Charged Coupled Device, if i remember correctly. They break the light up into the different spectrums. Cameras can have one to three ccd's. The more CCD's the better the image quality.

An earlier post someone mentioned this phone used the inferior CMOS. I could be wrong though. It's only a matter of time until the technology makes it's way to cell phones on a regular basis.
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Phon-gool

Aug 18, 2004, 1:05 PM
I suggest you get your ears examined.
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ERIC33LOU

Aug 18, 2004, 1:41 PM
I HAVE HAD THIS PHONE FOR A WEEK AND LOVE THE BLUETOOTH HEAD SET THE SPEAKER PHONE IS LOUD LIKE A NEXTEL AND THE QUALITY OF THE PHOTO SCREEN IS BETTER. THE FACT THAT I CAN PUT MP3s ON MY PHONE IS AWESOME THIS PHONE MAY NOT TAKE A BIG BEATING BUT THAT IS WHAT INSURANCE IS FOR BUT OTHER THAN THAT I LOVE THIS PHONE
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Fastfingers

Aug 17, 2004, 9:57 PM
The zip tie that holds the security tether compresses the sides of the v710 causing the keypad to buckle. Nothing to be concerned about.
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bobbysoprano

Aug 18, 2004, 11:41 AM
My 3 v710's are perfect.
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vzw_technician04

Aug 18, 2004, 12:09 PM
Saxonate said:
The verizon store i went to had the same problem. I went just a couple of days after it had been out and the keypad was just buckling right off the phone.


the reason why the key pad bulges up in the middle is because of the security zip tie around the phone squeezing the sides of the phone making the keypad stand up a bit.
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