Motorola V710
Asking a lawyer.
Didn't Microsoft do something similar?
Verizon customers are only allowed one option to take advantage of the media gadget software download accessories. Get It Now.
Plus the disabling of Blue tooth when it was initially advertised on the phone. Isn't this false advertisement?
Verizon customers are only allowed one option to take advantage of the media gadget software download accessories. Get It Now.
Plus the disabling of Blue tooth when it was initially advertised on the phone. Isn't this false advertisement?
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Of course it is false advertising. Bluetooth is a wireless network protocol. All of the other phone major carriers, Cingular / AT & T, Sprint, etc. have it. Motorola has the same profile in all of it's phones, except Verizon intentionally disabled most of the BT functionality in it's firmware, without making the consumer aware.
It's like buying a computer with a disabled network adapter, or a phone that won't communicate with certain cities. Those who really need Bluetooth are enraged.
Look up "Class Action Lawsuit" in this forum and join in.
It's like buying a computer with a disabled network adapter, or a phone that won't communicate with certain cities. Those who really need Bluetooth are enraged.
Look up "Class Action Lawsuit" in this forum and join in.
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There are many topics regariding the class action lawsuit.
What is actually being done and who do I contact about it.
I am more than willing to participate and do what ever I have to.
What is actually being done and who do I contact about it.
I am more than willing to participate and do what ever I have to.
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I don't know the name of the firm who is handling it. If it has been filed yet it will be a matter of public record and your lawyer will find it. One of the posts in this forum referenced a DC firm.
If it has not been filed yet, then your lawyer will be very interested in it because it is a case involving thousands of irrate users, false advertising, reckless endangerment to automobile owners who need it for safety, possible Sherman Anti-Trust violations (remember what happened to AT&T) and a defendant with deep pockets.
Please keep us all posted.
If it has not been filed yet, then your lawyer will be very interested in it because it is a case involving thousands of irrate users, false advertising, reckless endangerment to automobile owners who need it for safety, possible Sherman Anti-Trust violations (remember what happened to AT&T) and a defendant with deep pockets.
Please keep us all posted.
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I will gladly participate in this class action.. I dont really care about the BT but I will take any chance to get back at VZW for their piss poor CS (overall).
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wnrussell said:
Of course it is false advertising. Bluetooth is a wireless network protocol.
Look it up. The V710 was certified by the Bluetooth official governing body. They have every right to use the words Bluetooth on the phone. Just because it doesn't have the OBEX profile doesn't mean it doesn't support Bluetooth. People need to stop pretending they are lawyers and realize there is nothing illegal about this.
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frank_the_tank said:
Look it up. The V710 was certified by the Bluetooth official governing body. They have every right to use the words Bluetooth on the phone. Just because it doesn't have the OBEX profile doesn't mean it doesn't support Bluetooth. People need to stop pretending they are lawyers and realize there is nothing illegal about this.
Yes, this is exactly right. Bluetooth is not disabled (only the OBEX portion) and Verizon never claimed (on paper anyway) that you could transfer files via Bluetooth. People that are this upset should have done their homework before investing into something like this.
If a rep told you something incorrect, check your contract. I would bet that it has a clause ...
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This isn't frivolous at all. Suppose that you paid $46,000 for a computer network that only supported a certain type of network adapter - but that NIC card could only read but not write and the manufacturer never warned you when you bought that network.
Still frivolous ?
Still frivolous ?
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Now let's say that that manufacturer advertised everywhere that if for any reason you were dissatisfied with that product (other than you destroyed it) within 15 days you could bring it back no questions asked for a full refund - charges for the time you have used it, and lets you out of your service contract. And again we return to the precious post by Master Shake, DO YOUR HOMEWORK BEFORE YOU PURCHASE A $300.00 PHONE, AND QUIT YOU BITCHING WHEN YOU SCREW YOURSELF. 👿
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Yes, what kind of idiot would buy a $46,000 computer and not do their homework.
So is Verizon supposed to change their ads to include a list of all the things that the phone does NOT do? That seems to be what you guys expect.
There is not a real basis for a lawsuit. Bluetooth is not disabled. I use it all the time. Verizon never claimed that you could transfer files via bluetooth, so there is no false advertising there.
Don't get me wrong, I wish it had OBEX support, too, but I bought the phone knowing what it was capable of because I researched it before I bought it.
-T
So is Verizon supposed to change their ads to include a list of all the things that the phone does NOT do? That seems to be what you guys expect.
There is not a real basis for a lawsuit. Bluetooth is not disabled. I use it all the time. Verizon never claimed that you could transfer files via bluetooth, so there is no false advertising there.
Don't get me wrong, I wish it had OBEX support, too, but I bought the phone knowing what it was capable of because I researched it before I bought it.
-T
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So let me get this straight the only reason you purchased an BMW was because it would sync spacifically with the V710 -- it never occured to you to buy the 46000 dollar auto that you love and then try a phone until you found one that worked and if you were within the first 15 days you should have taken the phone back. if only verizon is available then i think that it would be as frivilious of verizon to ask you to drive to the next town to make your calls from your over priced car as it is for you to waste any mre space on this forum on this topic
a law suit will fail
out
Rob
a law suit will fail
out
Rob
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spiff said:
...if you were within the first 15 days you should have taken the phone back.
That's just it. VZW told me before, during and after the sale that the phone would be BT car compatable, just like the V600.
Now the 15 days are up and VZW still refuses to answer the simple question of whether or not they are going to fix the BT problem and when. They just say "keep waiting and we might fix it".
The communications between VZW and the customers base has been horrible enough to warrant preservation of rights by legal action.
If they would only post a FAQ about this and inform the CSR's we would not be talking about lawsuits right now.
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hey
are you new to verizon -- first phone with them??
the t720 had these same problems as far as access to the phone via usb and for the same reasons. If you knew that your phone wouldn't work right and you were still with in the 15 days you should have taken it back. Not bet the farm on a maybe
sorry you did if i were you i would spend the next couple of hours on #611 and try to get them to give you your money back -- you will have a better chance then with this law suit
i am sorry to hear about your problems and i am very unhappy about the lack of some things on this phone but a law sut is silly -- lawyers have ruined medical coverage in this country and raised the price of everything you and i purchase and they take most of...
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are you new to verizon -- first phone with them??
the t720 had these same problems as far as access to the phone via usb and for the same reasons. If you knew that your phone wouldn't work right and you were still with in the 15 days you should have taken it back. Not bet the farm on a maybe
sorry you did if i were you i would spend the next couple of hours on #611 and try to get them to give you your money back -- you will have a better chance then with this law suit
i am sorry to hear about your problems and i am very unhappy about the lack of some things on this phone but a law sut is silly -- lawyers have ruined medical coverage in this country and raised the price of everything you and i purchase and they take most of...
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But what is illegal is if they advertised that you would be able to sync your contacts with your computer over bluetooth, which motorola did before releasing the phone.
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Motorola might have advertised it, but Verizon did not. Are you people honestly thinking about bringing up a lawsuit over a damn CELL PHONE. Sit back and think about that one. I can't wait til you get the first of your lawyer's bills. What exactly are you trying to prove?
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wnrussell said:
Lawyers do Class Action on contingency. The rewards are HUGE...
...for the lawyers!!! The consumers get a $5 rebate on a future purchase of something they don't want or need.
By the way, in your $46,000 example, are you implying that you bought a CAR that won't work with your phone and that's why you're mad?
I guess I'd be ticked, too, if I'd done that....
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Yup - you are correct. I bought a $46,000 Bluetooth car in an area monopolized by VZW, with the understanding that their Moto BT would be just like Motorola V600, V525, V620, V551, V505 and the rest of the Bluetooth phones on the market.
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This is getting pretty f---ing rediculous guys...You're wont be able to bring up any law suit againts Moto or VZW. VZW never claimed to enable the oBEX profile. If most of you would have done research on the phone before blowing a few hundred dollars then you wouldnt have been disappointed. Ill use the example I have used plenty of times in this forum to shut you "sue-happy" people up...Go to Best Buy and buy a bluetooth keyboard and see if you can sync you contacts with it...see if you can use a wireless headset with it...see if you can use it as a wireless modem...Having trouble? But it should work since its a bluetooth keyboard right? I mean bluetooth is bluetooth...So what you guys are saying since bluetooth is bluetooth is that I would ...
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Actually you are WRONG!
The phone as originally advertised as Blue tooth compatible with synchronization and several Verizon reps confirmed this.
In the store they have admitted the crippling of the phone as has Reps from Motorola.
You must work for VZW.
You seem like an angry Verizon employee.
The phone as originally advertised as Blue tooth compatible with synchronization and several Verizon reps confirmed this.
In the store they have admitted the crippling of the phone as has Reps from Motorola.
You must work for VZW.
You seem like an angry Verizon employee.
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I definately dont work for Verizon. Im just sick and tired of reading people bitching about this phone. IF you would have researched it before you bought it then you wouldnt have this problem. I researched it before I bought it and I am completely satisfied with it. What idiot spends hundreds of dollars on something before looking into it first? And no, bluetooth sync was never advertsied. If you can find one ad that said this then I will wear a shirt that says AMERICAN USER RULES!!! for the rest of my life. Just like Brandy1080 said in response to your post...You're gonna go by what a rep said in your case? Hahaha good luck...Just like in my post before yours, why dont you sue Microsoft for crippling their bluetooth keyboards?
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Good example with the BT keyboard. I thought I was the only sane person around here.
You are correct that BT sync was not advertised by Verizon. What Verizon did advertise was the you could "connect" with your PC or PDA via Bluetooth. This is a true statement, as I use my v710 as a wireless modem for both my laptop and PDA. Works great.
Motorola advertised BT sync and it is a feature on the v710. Verizon chose to disable this feature on the phones they sell, which is within their rights.
Also, when you buy a car, do you honestly believe everything the salesman tells you? No, you don't. One of the contracts that dealers have you sign waives them of responsility for any verbal statements made. I would not be surprised if the ...
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You are correct that BT sync was not advertised by Verizon. What Verizon did advertise was the you could "connect" with your PC or PDA via Bluetooth. This is a true statement, as I use my v710 as a wireless modem for both my laptop and PDA. Works great.
Motorola advertised BT sync and it is a feature on the v710. Verizon chose to disable this feature on the phones they sell, which is within their rights.
Also, when you buy a car, do you honestly believe everything the salesman tells you? No, you don't. One of the contracts that dealers have you sign waives them of responsility for any verbal statements made. I would not be surprised if the ...
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wnrussell said:
Yup - you are correct. I bought a $46,000 Bluetooth car in an area monopolized by VZW, with the understanding that their Moto BT would be just like Motorola V600, V525, V620, V551, V505 and the rest of the Bluetooth phones on the market.
have you talked to cs and tried to swap your phone out for one of the ones you listed that will work? if you have tried and they said no,why don't you fork out a few hundred more dollars so your $46,000 car will work? 😁
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What if a TV made by Toshiba came with a DVR, they advertised it to you as the greatest TV ever, and they only place you can buy it from was Best Buy. But when Best Buy sold it to you, they removed the DVR so you would have to spend an additional 100 bucks to buy one from them. Motorola advertised that phone to Verizon customers. I'm in advertising, I know how it works.
There are laws to protect consumers against these kind of tactics.
And if they didn't breaf any laws, well they made a bunch of customers happy. I'm sure they did research as to how many potential V710 owners would actually care about the BT. I'm sure not many. You'll be surprised how many people just want a phone to be a phone.
There are laws to protect consumers against these kind of tactics.
And if they didn't breaf any laws, well they made a bunch of customers happy. I'm sure they did research as to how many potential V710 owners would actually care about the BT. I'm sure not many. You'll be surprised how many people just want a phone to be a phone.
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ceo2010 said:
What if a TV made by Toshiba came with a DVR, they advertised it to you as the greatest TV ever, and they only place you can buy it from was Best Buy. But when Best Buy sold it to you, they removed the DVR so you would have to spend an additional 100 bucks to buy one from them.
If it was exclusively sold to Best Buy, then you are right. The v710 is currently being purchased only by Verizon. Other carriers have the option to, and probably will, sell it with the features that Motorola advertised available.
-T
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you forgot the / in your blockquote command. 😲
Just thought I'd let you know. 😛
Just thought I'd let you know. 😛
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Why don't you Verizon Reps stick to your cubicles and mind your business.
Are you being comensated to stick up for the injustice of Verizon?
Are you being comensated to stick up for the injustice of Verizon?
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Why don't the VZW folks simply post to their website that this BT problem is acknowledged, and a resolution will be available by a date certain?
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because to them it isn't a problem
look i am as unhappy as anyone that the funtionality of this phone is not compleate - in my opinion and yours- but asking them to acknowledge it just to give you an actual reason to gripe is silly and juvinile just like asking the president to admit he has made a mistake -- it won't happen for a number of reasons - plausible deniability - the fact that they believe all the choices they make are right or the wouldn't make them. here is the matter of fact sir
Verizon made some choices here - they made motorola change their software. They gave you and me a product that behaves exaclty like they want it to behave and that is that -- it doesn't do anything they said it wouldn't and it does every thing th...
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look i am as unhappy as anyone that the funtionality of this phone is not compleate - in my opinion and yours- but asking them to acknowledge it just to give you an actual reason to gripe is silly and juvinile just like asking the president to admit he has made a mistake -- it won't happen for a number of reasons - plausible deniability - the fact that they believe all the choices they make are right or the wouldn't make them. here is the matter of fact sir
Verizon made some choices here - they made motorola change their software. They gave you and me a product that behaves exaclty like they want it to behave and that is that -- it doesn't do anything they said it wouldn't and it does every thing th...
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American User said:
Why don't you Verizon Reps stick to your cubicles and mind your business.
Are you being comensated to stick up for the injustice of Verizon?
No, I don't work for Verizon. Just a customer who was smart enough to do the research before spending my money. The BT on my v710 still meets most of my needs (connection b/w PDA and Laptop). I guess you guys are really stuck on this lawsuit idea.
"Caveat Emptor" Do a little research on this subject.
I'm am confident that your will find a lawyer willing to represent you, but I would be really surprised if your lawsuit actually went anywhere. I am hoping that Verizon will add OBEX support to the v710, but it's nothing worth sueing ov...
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Is there an actual case being put together yet???
if not What would the next step be???
Someone here must know a lawyer willing to look at this.
if not What would the next step be???
Someone here must know a lawyer willing to look at this.
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You need three plaintiffs, one lawyer and a good case.
Not hard to find in this Forum.
Not hard to find in this Forum.
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all but a good case, The case you are making hat more holes in it than I can count. If you would reed all of the posts where rational people, not being propelled by the urge to sue to make there lives complete, are telling you why this case will fall through like a ten ton truck on the middle of a pond come spring, you would see that it is pointless and you are wrong. I'm sure VZW has a teem of lawyers to make sure nothing is done that anyone can sue them for.
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What the lawyers want to know - 1.) is it "usual, customary, and reasonable" that consumers would expect the V710 to have the Bluetooth capabilities which are the basis of the complaint, and 2.) was it reasonable to expect that the V710 would be delivered with a limited feature set.
The answers seem to be Yes and No, so let's move ahead with the case.
The answers seem to be Yes and No, so let's move ahead with the case.
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is it reasonable to expect that your new Lexus would come with a near empty tank, no. But you cant sue the dealership because it isn't.
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No, but if Lexus sold ne a "Bluetooth" communications system and it did not, through their fault, communicate with a regular BT phone, YOU BET I WOULD.
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That would be wonderful!
I haven't seen anything like that yet.
All we hear is arrogant Verizon reps defending their decision.
I haven't seen anything like that yet.
All we hear is arrogant Verizon reps defending their decision.
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Hey Phone tech, do you work for Verizon?
If so, why don't you stop wasting your time here and focus on your customer service skills with the rest of the co.
If not, why are you sticking up for Verizon?
Just curious.
Thanks
If so, why don't you stop wasting your time here and focus on your customer service skills with the rest of the co.
If not, why are you sticking up for Verizon?
Just curious.
Thanks
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ceo2010 said:
But what is illegal is if they advertised that you would be able to sync your contacts with your computer over bluetooth, which motorola did before releasing the phone.
Yes, Motorola did, but Verizon did not. Verizon has every right to choose which features they want available for the phones that they sell. If you got your hands on an unbranded Motorola phone, these feeatures woul be enabled.
So where is the false advertising? It seems, from your statement, that if you were going to sue anyone it would be Motorola, but that does not hold water either.
-T
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Listen to Verizon try to put the blam on Motorola.
Yes, motorola is being weak by not stepping up to Verizon, but they are not to blame as of yet.
Although I will think twice before buying another Motorola phone or product for that matter.
Very dissapointed at big companies taking advantage of customers for profit.
Yes, motorola is being weak by not stepping up to Verizon, but they are not to blame as of yet.
Although I will think twice before buying another Motorola phone or product for that matter.
Very dissapointed at big companies taking advantage of customers for profit.
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