the phone has been "soft launched" meaning we can sell it through mail order only. I work in the northeast VZW market and this is what I have been told by the management and ops people. So come down and if they say its not available, kick and scream until they actually look into it.
Stores can now accept orders and have it dropped shipped to your door. Many store employees are not yet trained to accept these orders, be patient, some stores will tell you to call the 800- number instead. It took me 90 minutes in the store on Saturday for the store ordering system to accept my order. The 800- number will not accept non-business orders for this phone. Now I wait for it to arrive.