Motorola W490 / W510 / W5
Looks like KRZR K1
You know how many RAZR iterations Motorola has and is selling? Well over 100 million...and counting.
Most of them are pretty good phones, and people buy them because they meet their needs.
W490/510 is KRZR with lower spec (less memory, 1mpx instead of 2)
the rest are pretty same
$160 is a good deal
and as far as the "shortcut" problem, I have never seen that problem as of yet. it might have been a bad batch of phones that store had.