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activating phone


Nov 23, 2006, 9:38 PM
I just called helio to activate my phone and got the numbers to put into the phone. however, when i turned on the phone, i was not taken to the screen where i was to enter my mobile number and account number, but was taken to the home screen. This apparently means my phone is activated but I can't make or receive calls, use the internet, or download any content. Any suggestions?


Nov 26, 2006, 11:22 AM
Call customer service? Thats the only thing I can think of besides going through the manual step by step...

I've heard horror stories about the customer service though, so they might not help much either.

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