Rumor Mill

quart subscriber adds, voice arpu, data arpu, and Mvno and prepaid, and others. (Ev-DO for both net adds and coveraged pops and content)

About 3 years ago Sprint sucked.

cool

kmcfarlin said:
About 3 years ago Sprint sucked.

Yeah and everyday since!!!

Sprint sucked then, and Sprint sucks now. Nextel, on the other hand, is awesome. Too bad they merged with Sprint, of all companies.

🤣 SPRINT DID SUCK IN THE PAST..NOW ITS EVEN GETTING MORE CONFUSION OVER THIS MERGER.... CAN ANY ONE TELL SPRINT R NEXTEL
GO HUMP THEMSELVES.. 🤣

yeah sure just off yourself and im sure you will get your point across

What are ya'll talking about? I think that Sprint is a wonderful company. They have great phones and the customer service people really care. So...uh...can I get my check now boss???

Ha 🤣

kmcfarlin said:
About 3 years ago Sprint sucked.

They still suck as far as Guido's comment, I believe he meant in the customer's perspective, not a business analyist's. Sprint is usually at the bottom of the list for awards....

It's just you.
Coverage, last place goes to T-Mobile.
Call Quality, last place goes to T-Mobile, Data Speeds, Cingular and T-Mobile tie for last. (on the GSM network)
Network Capacity, last place goes to T-Mobile. Quality phones, last place goes to Verizon, Competitive price plans, last place goes to Verizon.

Sprint already owns enough 4G spectrum to deploy a successful 4G network. T-Mobile can't even deploy 3G. Cingular can, barely.

Customer service with Sprint is inconsistent at best, contradictory at worst but that will get better.

The two carriers sitting in the best position right now are Sprint and Cingular. They have the bandwidth to do a lot. Sprint already owns what others will need to bid on at the next auction. They...
(continues)

actually tmobile has the second largest network

jd power and associates rated all carriers on a scale of 1 to 5,(which was stupid bc they don't ever use the one, 2 is the lowest)and ivided the country up into 6 regions

overall cust satisfaction
sprint and nex were rated seperate on this
sprint all 2s
nex 5 2s, and a 3
cingy mostly 3s
verizon, mostly 4s and a few 5s
t mobile mostly 5s and a few 4s
sprint nextel = dead last

call quality
sprint/nextel equal 3s and 4s
cingy straight 2s
t mobile mostly 5s and 4s
vzw mostly 5s and a couple 4s
cingy = last, sprint, second to last,

CS2006 said:
Call Quality, last place goes to T-Mobile

customer care raitings
not divided into regions on t...
(continues)

Look at the actual network footprints and tell me T-Mobile has a larger footprint than Cingular, Sprint and Verizon. Heck they can't even roam on many carriers other than the GSM carriers.

How about the Telephia studies that show they have the lowest performing network in the industry.

Their network footprint in the West is tiny.
We'll give you the customer service thing but they have a long way to go to match the big 3 in any network category.

As for data speeds, CDMA1XRTT beats EDGE and EVDO is much much faster (bursts of 2.4mbps). I own both 1X and EDGE phones and the Sprint phone is way faster.

On top of all of what you just posted, JD Powers and associates don't know what they are talking about.

you also have to keep in mind when your looking at a coverage map there showing you there coverage plus roaming agreements, it doesnt show what the companys actualy owns and maintains itself, square milages alltel is supposed to have the biggest but its more based on how many people the network potentialy covers.

cingy mixes in "future coverage" with the existing coverage doesn't say when their gonna cover that area

Can someone just tell me why sprint offers the palm treo 700 series and 650 but not the 680??

The "future" is normally a different color so as to show that it is not currently covered.

sprint does so does verizon you just have to pick it right on the map!

kmcfarlin said:
On top of all of what you just posted, JD Powers and associates don't know what they are talking about.

Yes....and that's why they are probably the highest regarded, most trusted company for consumer reviews...and who the heck are you again? Haha....anyway, T-Mobile's coverage was recently rated better than Sprint's for a reason. And it's not like JD Power makes the decision themselves in an office somewhere, their rates come from the voices of thousands of consumers. GENERALLY SPEAKING, I'd take JD Power's word over the word of someone on here 9/10 times, especially here in the Rumer Mill section.

The facts speak for themselves man...look at the ratings....Sprint is pretty much ALWAYS...
(continues)

sprint owns licenses for more of the U.S. than anyone else but that doesn't mean s**t unless service is deployed in all of the license areas.

guido1869, your numbers are pure rubbish compared to what I've read over thapast three years in Forbes and Reuters. Every single report for the past few years rated Nextel and Verizon neck-and-neck, right at the top in customer satisfaction and tied for lowest churn rates. Sprint had (& has) a lousy reputation, but pre-merger, Nextel was in first or second place in every customer-satisfaction category, their ARPU was tops, their revenue per employee absolutely blew the antennas of of every other wireless carrier in the US, and of course not even the mighty Verizon could touch Nextel's Direct Connect PTT. The latest JD Power report I saw (18 months ago) still rated Nextel way up there. Between our employers and our family's personal cellphone...
(continues)

this years jd power is what i quoted not the last time nextel was good, i don't have the time nor motivation to go back and forth on the jd power website to explain this again but here are the consumer reports findings (i keep the issue in my store)

this years (not a year or two ago) consumer reports rated satisfaction by asking over 50,000 customers in 18 major cities
nextel was only present in 6 out of 18 and was rated dead last in all six (tied with cingy in 1 of them)

sprint was rated last in 3 of them

cingy last in 10

t-mobile tied with cingy for last in 1, second in 11, and tied for first in 1

verizon last in 0 and first in 17

us cellular also appeared in 1 city finishing first and alltel rated second in the only cit...
(continues)

🙂 There is proof to this I read another article from JD Power and Associates titled " J.D. Power and Associates 2006 U.S. Wireless Regional Customer Satisfaction Index(CSI) Study-Volume 1". This says that Verizon and T-Mobile are tied in the 5 of 6 regions that they tested which was Northeast, Mid-Atlantic, Southeast, North Central, Southwest, and West. T-Mobile was highest in all six and tied in five with Verizon. I am not explaining this entire thing so google this title I gave and read it. The difference is going to be that Verizon does have better coverage but other wise T-Mobile is a good company. 😁

Well, I guess I just choose to use more sources than one issue of CR magazine; they're OK as a single data point, but CR is hardly infallible (witness many lawsuits CR has lost in the courts when challenged for their statements). Also, I stir in a large amount of real-world experience (mine and the entire company's - 500 people), not just a magazine or two. All of the wireless carriers have strengths and weaknesses, none are perfect and none are villians. Personal and corporate users have been very pleased with Verizon and equally pleased with Nextel, but unfortunately T-Mobile and Cingy have had such poor coverage and poor call quality it has caused a LOT of grief. I can't explain the disparity either, but our worldwide experiences (persona...
(continues)

going off of my personal experiance verizon is the best and tmobile is second, nextel has horrible coverage and so does cingy and sprint isn't too bad

if for some reason i couldn't get or keep verizon then tmobile for me is the only other company i would take

Most complaints on service:
1. Cingular/AT&T Wireless
2. T-Mobile
3. Nextel
4. Sprint PCS
5. ALLTEL
6. Cellular One
7. Verizon Wireless
8. USCC

Most complaints on billing:
1. Cingular/AT&T Wireless
2. Cellular One
3. T-Mobile
4. Sprint PCS
5. ALLTEL
6. Verizon Wireless
7. Nextel
8. USCC

Most complaints overall:
1. Cingular/AT&T Wireless
2. Cellular One
3. T-Mobile
4. Sprint PCS
5. Nextel
6. ALLTEL
7. Verizon Wireless
8. USCC

Wireless complaints per 1 million customers according to Federal Communications Commission data

CS2006 said:
It's just you.
Coverage, last place goes to T-Mobile.
Call Quality, last place goes to T-Mobile, Data Speeds, Cingular and T-Mobile tie for last. (on the GSM network)
Network Capacity, last place goes to T-Mobile. Quality phones, last place goes to Verizon, Competitive price plans, last place goes to Verizon.

Sprint already owns enough 4G spectrum to deploy a successful 4G network. T-Mobile can't even deploy 3G. Cingular can, barely.

Customer service with Sprint is inconsistent at best, contradictory at worst but that will get better.

The two carriers sitting in the best position right now are Sprint and Cingular. They have the bandwidth to do a lot. Sprint already owns what others will need to

...
(continues)

Sprint may have the so called 4g licenses but they don't have the money to deploy it without going bankrupt in seriously in debt (further than they already are).

warlock2010 said:
Sprint may have the so called 4g licenses but they don't have the money to deploy it without going bankrupt in seriously in debt (further than they already are).

Now comes a little truth....

guido1869 said:
is it just me or is there any category that sprint doesn't rank last in, coverage, cust service ...

Sing it!!!!

Sprint will NEVER be as huge as as Cingular, Verizon or All-Tell; but they are buying a couple of little wireless companies & I think they will survive in the long run.

Alltel?? Am I missing something here?? I was pretty sure it went Cingular, Verizon, Sprint/Nextel for largest companies, I wouldn't even know where Alltel would fit in.

I have to put in my opinion on this one. Overall, I have had a sprint, cingular, verizon, and used an old at&t, t-mobile, and us cellular phones. Overall I now carry a Sprint for calling in town and data use, and for my travel and outlying area use, I use my cingular. When it comes down to it, right now Verizon and Sprint have data and streaming content down (although Sprint does it a whole lot better, cheaper, and faster) but Cingular has started the roll out of UMTS which will surpass EVDO in bandwidth, plus the technology lends itself to easy transition into video conferencing...just do a search for the UMTS phones coming out in Europe and Asia, specifically the Sony Ericsson W850. These phones are starting to have special cameras bui...
(continues)

AMEN! i spend all day talking people into switching cell service, every company has tehre ups and downs, that is what my job is about. if there was a single company that was better than the rest my job would not be needed. everyone would already have that service.

baristakid said:
When it comes down to it, right now Verizon and Sprint have data and streaming content down (although Sprint does it a whole lot better, cheaper, and faster).

I guess the best answer to the question which is best is that it depends. If you want a cheap plan and don't care about national coverage or cool technology, T-mobile.

If you just plain want the most reliable network nationwide, Cingular.

Sprint has the same coverage per roaming agreements (and it will get better with them expanding the agreements with alltel)

when you're in a sprint area, it almost always works better than verizon

cingular has rollover, blockquote>

I'd like to comment on some of these:

1. Sprint may have chea

...
(continues)

Cingular
Verizon
Sprint/Nextel
Alltel
T-Mobile
And then all the other little companies...

I can barely comprehend your ignorance of the wireless industry.

KTHX

Nextel had the BEST customer service, churn rate, and ARPU in the industry pre-merger, while Sprint was either at or near the bottom.

Wrong again........

JD Power has rated T-Mobile at the top of the list for years before the Sprextel merger in terms of customer service. Nextel NEVER had the best customer service according to ANY major group like JD Power.

However, they did have the lowest churn rate and highest ARPU premerger and its clear as to why - they typically targeted the high usage business customers(many in construction, etc) whereas everyone else usually went after the consumer.

End result: Nextel had less customers than everyone else (except for regionals like Alltel) but their customers...
(continues)

Also another thing, Wi-max no other company will offer this feature for data usage for at least 2 more years, and that deal was made with google and comcast. those are some companies on the uprise.

I must say I agree with this..There have been a lot of improvements and there are more to come since Dan Hesse took over. Sprint mya always seem to be the worst b/c that is all they have been said to be in the past and no ones perspective will change. sprint will always have a bad rap but truthfully they are not that bad...the plans are pretty good and quite similar to the ones of att/cingular except sprint does one better than att/cingular by offering their customers on family plans to have the second line free..i myself have att/cingular b/c they are the only ones in my area. i have to pay 9.99 for my second line and my main price plan is the same cost that sprints is...59.99 for 550 min...and the unlimited plan sprint offers is better tha...
(continues)