I just recently purchased the AX8600.
I didn't get the insurance at first. But then a couple weeks later I went in and decided I wanted it.
The agent there told me that you can only get insurance in the first 3 days of your phone purchase.
She placed insurance on my line anyway.
She told me there was a $95 deductible.
Isn't that a little high? Not even insurance through AT&T charges that much. Their deductible is $50 for any of their phones.
But anyway, hypothetical question.
What happens if I happen to "lose" my phone, get one through insurance and then "find" my old phone a couple months later?
Do I keep both of them?
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maybe its 95 cz you waited to long, because mine is only 50 for 4.99 a month. as for the last question dont have no answer, but good question 😛
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No way!
Maybe it's because of different markets?
That's just not fair now is it?
Which color did you get?
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i got the green one. got it at a direct store dont know if that makes a diffrence
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You have the wrong insurance. You may not be covered for the full cost of the phone.
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Here's how it works. If the phone is over a certain price(i.e high end phones). It is $7 a month with a $95 deductible. Under a certain amount. It is $5 with a $50 deductible. You have the wrong insurance if you are only paying $5 a month for the LG Ax8600.
To the other question.
He would get to keep both phones. But no insurance claim may be filed on the phone again. So sell it to a buddy, but tell him that he can't put insurance on it.
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your wrong--call the insurance company
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umm.... About what part?
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the insurance on this phone is 5 dollars a month 50 deductible. call the insurance they tell you--plus got 3 friends with the same phone and they all got the same insurance. it covers everything.
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The previous stated about tiers is correct. However, the LG 8600 is a low tier handset. You can add insurance after the point of sale, but it has to be done through the insurance company. 888.723.3360. They will make a test call to your phone. Whether the rep put on the insurance or not, the ins cmpany will not see it, unless you call them. The phone "technically" can't be used again, unless the rep does what they are supposed to do when activating a customer owned and activated phone.(Research where the serial number came from)
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It's $95 because of the cost of the phone. That's not Alltel's charge, that's Asurion's.
Also, you can add insurance after the first 7 days, you have to contact Asurion directly to do so, the only "catch" is that you have to wait 30 days before you make a claim.
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i just called and they told me it waas the right one, im confused now
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im i littlt upset now---2 reps tell me its 4.99 and one sys its 6.99!!!!! and the last one said that with the 4.99 i wouldnt be able to make a claim!! so what am i to believe???? why dont they all have the same info????? rrrrrrrrrrrrrrrr 👿 i hate when i get diffrent answers to a simple question!!!!!
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ok so i talked to the manager, and she said the only phones that have the 95 ded is ther razr, krazr and any of the smart phones. she left me on hold for like 5 minutes to verify and she said she was 100 percent sure. i hope she is,cz i will be so . . . . 😁 foneguy you are a rep can you please check deeper into this---its really a big concern to me because i have 2 kids plus 5 day care kids, the right insurance is a must. she said it covers my whole phone 100 percent. so i dont know whats true.
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ok so finally i got it solved: first i called a friend with the same exact phone and asked her how much was her insurance she said 4.99 with a 50 ded. but still wasnt satisfied
called alltel and got a rep who gave me the insurance number
called them and told them how everyone was giving me every kind of different answer
the rep from the insurance company said that anything thats 300 or over in retail price is $7 with a $95 ded. the lg retail price is 279.99 which falls under so it is $5 with a $50 ded. that some reps might be confused because the promotional price is higher. but she said that i got the right insurance and that previous rep that said that the rarr,krazr and smartphones wher the only on with 95 ded was right. and if a...
(continues)
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Interesting...ours is priced at $325. Now I'm the one confused. I was under the impression that the cost of the phone didn't vary from market to market.
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325 was the retail price or promtional???? some reason teh rep at the insurance said theres a diffrence. she said it goes by retail. im glad i saved my receipt. to confusing!!
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Retail, otherwise the "cost" to purchase the phone without a contract.
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Im a CSR for Alltel the deductible for the AX8600 is $95.00. If you "lose" your phone and find it and you file and insurance claim you agree to return the lost phone back to asurion.
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im glad!!!!! 😁
it is like 95 if you loose it and its stolen if i read right. but 50 for anything else.
five dollars a month is GOOD for me. just glad i got the righ insurance.
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Alright here goes----
ProductGuard Plus is the correct insurance for the 8600. It is $5 flat a month and a $50 deductible for Physical Damage/Liquid Damage/Theft/Loss. The 8600 is definately a nice phone but it is IN FACT only $5 a month with a $50 deductible!
This is coming from An Alltel Rep with a few years tenure.
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Ok, so I'm going to take your word for it.
So what do I do now?
Just call them up and tell them I think I'm on the wrong insurance program?
What if they notice that I placed insurance on the phone after the allowed time?
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i know that one of the reps told me that if you pass your allowed time that only the insurance company can add it not alltel. call the insurance company at 1888-729-3360. before you give them your personal info ask if theres a penalty if you add it after teh allowed time, if they say no then give them your info and change it.
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Correct number is 1-888-723-3360 - but you had most of it right and it's the thought that counts.
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