Excellent Subscriber growth for NXTL, NXTP, AND BOOST!
Tue Jan 11, 2005 10:16 AM ET
(Recasts, adds details, share activity; changes dateline from NEW YORK.)
CHICAGO, Jan 11 (Reuters) - Nextel Communications Inc. (NXTL.O: Quote, Profile, Research) , on Tuesday said its subscriber base rose by about 22 percent in its 2004 calendar year, boosted by strong demand for its wireless services.
Nextel, the No. 5 wireless carrier, said it ended the calendar year with 16.2 million total subscribers, including some 15 million Nextel subscribers and 1.2 million Boost Mobile customers.
Of its 2.9 million total additions, the Reston, Virginia, company added 2.2 million new Nextel subscribers and 755,000 new Boost Mobile service subscribers.
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To support this and future growth, we also recently completed the nationwide deployment of our new voice coder software, which will lead to nearly doubling our cellular capacityI wonder if this led to the slew of complaints about poor service.
"I wonder if this led to the slew of complaints about poor service."
its too early to say that, but with the numbers that nextel continues to get quarter after quarter especially its churn and its arpu it ...
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"I wonder if this led to the slew of complaints about poor service."I know, I know...ARPU, churn, net additions...you've said it before. What I was referring to was a good long period where every cellular forum was showing a great deal of complaints about Nextel's service. Not where service had always been poor, but where service was good and suddenly got worse for an extended period of time. THIS is what I was referring to. You can quote every statistic you read, but there was a problem f...
its too early to say that, but with the numbers that nextel continues to get quarter after quarter especially its churn and its arpu it as well as other metritcs it (network quality) shows that nextel doesnt have "poor service".
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oh come on now. you are referring to the nextel forums for complaints oh come on. how many subs are on the nextel forums? i bet its not enough to effect churn or arpu. too be honest whatever they say doesnt matter becuase the rest and the majority of nextel customers like nextel becuase of what i mentioned. (churn arpu, lifetime revenue per user etc..)
who cares about what people on the forum say, because it doesnt mean much.
"I was just wondering if the network's upgrade to the new codec might have deteriorated service for an extended period of time."
no becuase nextel had started to roll it...
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So, are you saying that Nextel service is great...or that their service is a problem? Which is it? You're contradicting yourself. People at ideninsiders, howardforums and other forums were complaining about their service for a good few months in the middle of the year. These were folks that had always experienced good coverage, and were suddenly subjected to worsening service. Their opinions don't count? They don't effect ch...
service for nextel always have been somewhat of a problem and everyone knows that, but with the 6:1 voice coder it should help as well as getting rid of the intereference. also building new towers and putting some of their 700 and 900 mhz holdings onto the phones to help them a little bit more.
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"People at ideninsiders, howardforums and other forums were complaining about their service for a good few months in the middle of the year. "
yea, those people on those forums dont matter becuase thats a small customer base of what nextel has. yes , it wont change churn a lot becuase like i mentioned they arent(the people on those forums) a big huge base of either the customer additions or the customer base of nextel. no their opinions dont count becuase they are such a small number in relation to the quart numbers and sub base that nextel has and gets. etc... etc..
"What planet are you living on?...
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Are you kidding us? That's the stupidest statement I've come across in this forum, period.
"People at ideninsiders, howardforums and other forums were complaining about their service for a good few months in the middle of the year. "
yea, those people on those forums dont matter becuase thats a small customer base of what nextel has.
let me sum it all up..
1. people on these forums dont make up for the total amount of the nextel sub base nor their quarterly adds
2. as long as their churn, arpu, sub growth per quarter, and lifetime revenue per user as well as other metrics are at the top and better then all of the competitors. THATS WHAT MATTERS, nothing else!! people can say all the bad things they want about nextel but you cant say antyhing bad when they continue to destroy the whole industry with the very important metrics that analysts and others look at. (total subs is the only thing that nextel doesnt lead in, every other category they do) but thats...
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muchdrama said:..."I wonder if this led to the slew of complaints about poor service."I know, I know...ARPU, churn, net additions...you've said it before. What I was referring to was a good long period where every cellular forum was showing a great deal of complaints about Nextel's service. Not where service had always been poor, but where service was good and suddenly got worse for an extended period of time. THIS is what I was referring to. You can quote every statistic
its too early to say that, but with the numbers that nextel continues to get quarter after quarter especially its churn and its arpu it as well as other metritcs it (network quality) shows that nextel doesnt have "poor service".
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when you have a service problem, you should let nextel know such as a network ticker or a door to door service so they can fix your phone.
all i can say with regards to nextel having service problems is nothing new becuase they are having capacity, interference problems and in-building problems.
that is with all the carriers not just with nextel.
good luck anyway.
nextel18 said:Psst. I hate to tell you this but network tickers do nothing if your service is going south NOW. And for your information, if you've signed a contract with Nextel and your service is no longer up to par, how could you s...
unfort, much is never right. if people were to leave nextel's churn would go UP, but that isnt the case.
when you have a service problem, you should let nextel know such as a network ticker or a door to door service so they can fix your phone.
all i can say with regards to nextel having service problems is nothing new becuase they are having capacity, interference problems and in-building problems.
that is with all the carriers not just with nextel.
good luck anyway.
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70% of the time i can't even get the call to go through (network busy,no signal,etc etc)
nextel has no room to add subscribers they can't even service the ones they have
as far as network tickets i've opened 10 in the last years with no closure and no reply and no fix
don't get me started on direct connect
i have used nextel for as long as i can remember and in the last 3 years they have fallen apart