ALWAYS A DEDUCTIBLE!!!!!
I just got off the phone with a guy who had insurance for his replacement phone - wasn't that concerned with restricting usage, but wanted to get another phone:
C - Deductible!? why do i have to pay a deductible?
M - Because it's insurnace.....
C - Wait a minute, i pay insurance every month and i have to pay for a new phone to?
M - The deductible is cheaper than full retail price for the phone....
C - (mumbling in background) - how much is the deductible???
M - The insurance will inform you of that...
He finally took the insurance info - but he was grumbling about it as i transfered him to the insurance group -
🙄
i mean DU! correct me if im wrong, any insurance provider requires a deductible - how can people ...
(continues)
C - Deductible!? why do i have to pay a deductible?
M - Because it's insurnace.....
C - Wait a minute, i pay insurance every month and i have to pay for a new phone to?
M - The deductible is cheaper than full retail price for the phone....
C - (mumbling in background) - how much is the deductible???
M - The insurance will inform you of that...
He finally took the insurance info - but he was grumbling about it as i transfered him to the insurance group -
🙄
i mean DU! correct me if im wrong, any insurance provider requires a deductible - how can people ...
(continues)
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and AND! Let's not forget the people who ask for a loaner phone while waiting for their replacement device to arrive.
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I always love the response from frustrated customers "I have a business to run, and I'm losing money...is Sprint going to reimburse me?!"
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I Pretty Sure Sprint loses more money then his buisness does because of people like him. credit me this, give me that, bla bla
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I honestly think the person deserves to lose money because if they are relying on just one cellphone as their only means of communication, they are not a very wise business person in my eyes.
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how about the "friend" who got it for free from some other store.... no other details or even a time frame in which this happened... not so much as a name for this alleged friend
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