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Iphone & Cingular Label Consumers Criminals

captainplooky

Jan 12, 2007, 9:44 PM
Cingular: We Made Apple Bend by Sascha Segan
1.10.07

LAS VEGAS—Movie studios and record labels have bent to Apple. But in the end, Apple bent to Cingular with a multi-year, exclusive US contract for an entire line of different iPhone models, Glenn Lurie, Cingular's president of national distribution told journalists at the Consumer Electronics Show (CES 2007) today.

When asked about a give-and-take leading to the Apple-Cingular partnership, Lurie said, "I'm not sure we gave anything." Later, he commented, "I think they bent a lot." That bending included allowing the phone to be locked to Cingular, just one of several restrictions on the new iPhone. Press reports today said the phone will not accept third-party applications, though ...
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captainplooky

Jan 12, 2007, 9:45 PM
How dare you use your property as you see fit.

The nerve of these "bad guys".
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LL Cool Jake

Jan 12, 2007, 9:53 PM
Cingular is new control freak nazi carrier, hahahahah that worst then verizon!!! so sad so so so so very sad!
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Crapbag

Jan 12, 2007, 10:36 PM
Hey, You're absolutely correct! Oh, wait, we still don't restrict our bluetooth, charge two dollars a song, only allow downloads through our music provider, charge twice as much per a Kb for data, and have obnoxious sales associates. We'll leave that to you.
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LL Cool Jake

Jan 12, 2007, 11:04 PM
to who? I use Sprint and pay 15 bucks for unlimited data!!!!! cingular and verizon both suck IMO
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wombough

Jan 12, 2007, 11:08 PM
Im with sprint and pay 0 nothing natta for unlimited data on both my phones!!!! Oh and 0 notta zip for unlimited text on both my phones. Thats a 60 dollar value in todays rates!!
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LL Cool Jake

Jan 12, 2007, 11:11 PM
Well there you go you must be getting some good loyalty discounts, but still 15 bucks for any guy coming off the street is still a sweet deal! sprint needs to start adverting this!
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wombough

Jan 12, 2007, 11:13 PM
it used to come with the plans in the good old days of 2003.
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LL Cool Jake

Jan 12, 2007, 11:16 PM
wow I have only been a customer for a few months but sprint is just one amazing cell phone company, I couldn't be happier!

SERO

1250 mins
unlimited data
7 pm nights
mobile to mobile
All running on my big pimpin M1!

50 bucks! 😳 🤤 😁
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paddyoc

Jan 13, 2007, 9:23 PM
3000 min
unlim n&w @7
unlim m2m
unlim power vision
$50 in dowloads a month
no roaming or long distance charges
200 texts
unlim pic mail
equip. protection


All together, with taxes...... $42 a month..
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paddyoc

Jan 13, 2007, 9:28 PM
Though my good friends at sprint. I was a cingy customer for three years, no complaints, only praise.
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schlittertex

Jan 15, 2007, 9:41 AM
When I first got a cell phone on my own when I started college, I was with Cingular, then I went to Verizon, really wasn't impressed with their network coverage that they praise themselves for, went to t-mobile for cheap cell phone service, and really had no complaints...then one day my friend on the inside told me that Cingular was changing their name to AT&T...again...and so I wanted to switch back to Cingular. Just in case they started selling cell service and DSL, and cable for all on one big bundle, or use my phone to tether...so now I am back and I have an 8525, and this thing gets UNGODLY reception, seriously though, I could never get calls at my desk with 3/4 of the Verizon phones...that is including the LG V, LG 8300, and Treo 700w...
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wombough

Jan 13, 2007, 9:29 PM
$50 in downloads? Wow
I get:
2 Phones
2000 min
Unlim N/W@7
Unlim Power Vision on Both
Inlim Text on Both
No Roaming or LD Charges
Unlim Pics and Video Mail
$5 a month each phone to download stuff!

All for, with Taxes $85 a month.
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wombough

Jan 13, 2007, 9:29 PM
Oh and Unl M2M and Mobile to Home!
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paddyoc

Jan 13, 2007, 9:43 PM
Yup. Sprint loves me. 😲 My wife has the nextel (i850) which gets:
3000 min
unlim n&w @9
unlim walkie talkie
unlim m2m
100 texts
unlim internet
unlim roaming and lond distance
With taxes and fees, $23.

my other phone is with t-mob (unlocked razr v3). I get 400 min, 1000 text, no n&w, no m2m, or anything, for $13 a month (w\ tax, etc,).
My sister uses the cingy (v3i) with
2000 min
unlim n&w @9
unlim m2m
5 mb internet
200 txt
that costs $23 a month.
I use a fusic w/ the sprint plan. 4 phones, 8400 min combined, about $100 a month, I did something right. I just hate having to buy the phones at full price.
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LicorShot

Jan 14, 2007, 5:16 PM
what i don't get is if your all sprint customers ..... shouldn't u all be in the sprint forums talking about this garbage....
even though your phone plan is $42 a month for all this extra stuff..... when do u find the time to use it as your running around trying to find reception in the city ?
and plus
how come sprints customer service is the biggest bunch of rude morons ....
maybe thats only the other sprint customers
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wombough

Jan 14, 2007, 5:30 PM
1. I get perfect reception anywhere I go. 2. 42 month extra WTF? And I have had some idiots at CS but in 6 yrs I have had more great CS reps then bad. So stop talking about stuff you can't back up with facts. Cingular covers what 258 million people. Sprint covers umm 295 million people. Oh but we have the reception problems huh!
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LicorShot

Jan 15, 2007, 9:15 AM
in response to the above Sprint guy browsing and posting about his service with them in the WRONG FORUMS..... who lied to u and told u that u cover 295 million people ... and lets say u did have 295 million customers
i would say about 30% of those customers u supposedly have prolly carry a cingular phone or a phone from another carrier because they can't get reception on their nextel or sprint.
on top of that my phone is world wide u can't match that with a sprint ph one nor a nextel

only thing sprint has on all of us other carriers is they are in such need of business anyone can pass a credit check with sprint all u need is an ID card and a bus pass.

there are some facts for u to think about while u browse the wrong forums some mor...
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wombough

Jan 15, 2007, 9:47 AM
wow you must not pay attention. I said the network covers 295 million people. NOT they have 295 million customers genius! I could care less about worldwide. Lets see how many people travel out the country and if they do want to pay anywhere from 1.29 to 3.00 a min. Not I. Oh and by the way sprint has a program that is way its easier to get a phone. You have a spending limit. Most of the time = to your deposit. When you reach your spending limit your phone is off. They have your deposit so they don't lose any money. I think its great idea. And being in the military I have seen many many people that have cingualr and can't get service were I have. I may have been roaming but at least I can make a phone call.
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paddyoc

Jan 16, 2007, 8:00 PM
Hey buddy, it happened to have come up, so I will discuss it where ever I wish. I HAVE A LINE OF SERVICE WITH CINGULAR. I happen to primarily use Sprint. Why? Because that is what I want to use. Extras? The only thing I pay extra for is $16, for insurance, texting andunlimited roaming on my line. This is a forum, not just for you. So you will deal with my posts and like it! 😈
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Anxiovert

Jan 13, 2007, 1:52 AM
LL Cool Jake said:
Well there you go you must be getting some good loyalty discounts, but still 15 bucks for any guy coming off the street is still a sweet deal! sprint needs to start adverting this!


that's ok. you'll stop all the advertising when you stop dropping calls or worse yet. when you are left in the dark with no service... it seems to me like you just started your srvce with Sprint. We'll hear it from you in about 2 weeks.... 🙄 there is nothing better than Cingular or Vz. period.
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Hayate

Jan 16, 2007, 8:39 PM
Cingular and Verizon are definitely the best out there. I'd consider Verizon, but (and I know it's stupid) I absolutely hate that stupid guy in all their commercials. He looks like such a...well, they've been deleting my posts for the word I want to use. Anyhow, he looks really dumb and I hate him. Until they get rid of him as mascot/spokesperson, I won't sign on with Verizon.
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uscingulair

Jan 13, 2007, 1:52 PM
good luck with that sprint phone when they go bankrupt. or at the least have fun trying to finding a cor store cause I don't know about what you have seen but they closed three core stores in this market in the last month. either good fu(kin luck
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wombough

Jan 13, 2007, 2:01 PM
lets see I doubt they go bankrupt. Sprint has been around as long as the other companies if not longer. I have 3 coperate stores within 10 miles of me. BUt I have maybe visited a sprint store 5 times in the six yrs I have had them. So please save your sprint bashing for someone else.
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LicorShot

Jan 16, 2007, 8:03 PM
then go to a sprint forum instead of talking bout it here in the NEW AT&T FORUM
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wombough

Jan 16, 2007, 8:11 PM
umm no since it was brought up in this forum by someone with cingular. Don't bring something up when you have 0 facts and not expect a reply. That is like me saying tmobile is going to by ATT. Just stupid!
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LicorShot

Jan 16, 2007, 9:42 PM
by is spelled B-U-Y
and thats a fact .....
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wombough

Jan 17, 2007, 12:28 PM
I guess your a grammar professor and never made a spelling mistake. You got the point didn't you.
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renardlee

Jan 13, 2007, 9:57 PM
no, thats not even a fair comparison.
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ralph_on_me

Jan 13, 2007, 10:43 AM
So the real debate here is if you actually own the equipment purchased at a subsidized price. You're getting it below cost, by agreeing to a contract. Should you be allowed to do whatever you want with that equipment before you've fulfilled your obligation?

Cingular has a long standing policy of unlocking phones purchased at the retail price. Since this phone hasn't been released and policies concerning it haven't been announced either, it's uncertain if that policy will be changed at all.

I buy all of my phones at retail. When this phone comes out, I'll be buying it at retail too and submit the unlock request. I have no worries about it not being possible. I wont be using it with another carrier, but I like to rub it in people...
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sangyup81

Jan 13, 2007, 10:45 AM
Actually, you gotta worry about Cingular not allowing retail sales of this phone at least for the first few months
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ralph_on_me

Jan 13, 2007, 11:30 AM
Since you can buy the product directly from apple stores and apple.com and they don't sell Cingular service, I don't think that will be a problem.

I never deny someone an outright sale. In some cases I make more off of that than a contracted sale.
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sangyup81

Jan 18, 2007, 6:38 PM
Ralph, you're making an assumption for something that will happen in June. I don't think it's such a wild idea that Apple would activate those iPhones and require an activation or upgrade.
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ralph_on_me

Jan 18, 2007, 6:47 PM
It is an assumption, but do you think Cingular is going to train Apple store reps to activate or upgrade cell phone service? Do you think Apple.com is going to be tied into Cingular.com? I think that's a much larger stretch to assume.
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captainplooky

Jan 13, 2007, 10:09 PM
The contract also mentions an ETF, why do you automatically assume the person unlocking the phone is breaking the contract in a manner not consistent with the terms of the contract?

Is it because you are trained to believe they are potential criminals?
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wolfspider73

Jan 14, 2007, 11:10 PM
🙄
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ralph_on_me

Jan 15, 2007, 1:10 PM
Because most people don't ever pay their ETF and it just goes off to some collection agency. Certainly not most people, but a LOT of people don't pay their bills!

Paying the ETF and getting it unlocked is fine. Do that. It's easier to buy it at retail and then have it unlocked, and it would probably save you money too.
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captainplooky

Jan 15, 2007, 2:34 PM
So...let us punish some because of what they might do and because of what others might do? No thank you.


It's easier to buy it at retail and then have it unlocked...


Yet Lurie clearly said:


While "there are bad guys out there that unlock phones," Lurie said, Apple and Cingular are taking unspecified steps to make the phone more difficult to unlock and use on other GSM carriers in the US.


It seems fairly clear they are doing everything possible to keep the Iphone exclusive to Cingular.
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ralph_on_me

Jan 15, 2007, 2:50 PM
I mean have it unlocked by Cingular, not some third party. Our unlocking policy has clearly exemptions in which we will give a customer their unlock code. Buying a phone at retail is one of those exemptions. The negative to that is you have to have an active Cingular account and are only allowed to unlock one device per year, but it's still an out.

This doesn't address if the iPhone will somehow be exempt from our policies. I'm well aware that this is a possibility. Until that's been spelled out I've got no reason to think it will be anything different than business as usual though.
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texaswireless

Jan 16, 2007, 4:00 AM
Who exactly is being punished? YOU have the right to buy it and get it unlocked should policies continue as they do now. There is ZERO indication they will change these policies. They simply want to keep third party unlockers from breaking the code to allow subsidized phones on the market.

But as I already stated...

YOU KNOW THIS.

You just like lying to the masses because Cingular spurned you 2 years ago or something.
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captainplooky

Jan 16, 2007, 8:34 AM
🤣

I do do I?

Explain to me how quoting the President of National Distribution for Cingular Wireless, who clearly labeled consumers who unlock phones as criminals, can possibly be considered lying?

Oh wait, let me guess... Cingular defines "bad guys" differently from the rest of the world right?
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texaswireless

Jan 16, 2007, 4:08 PM
Because you did not quote him saying that. You made it up as a conclusion to what he said based on your own personal opinions.

My Opinion, which is based on current posted Cingular policy:

He was referring to those who would accept a subsidy with obvious intentions to unlock the handset through third party means with no intentions to fulfill any portion of the agreement to which they signed.
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rytr23

Jan 16, 2007, 7:37 PM
texaswireless said:
He was referring to those who would accept a subsidy with obvious intentions to unlock the handset through third party means with no intentions to fulfill any portion of the agreement to which they signed.

Honestly.. how often does this happen.. if someone has so little credit, then why on earth would cingular or any cell provider approve them without a security deposit? Which is usually more than the retail cost of the device.. I mean if they default doesn;t that go to collections? Thats a heck of a lot more fiscally harmful than just paying retail..
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ralph_on_me

Jan 16, 2007, 7:51 PM
Security deposits tick me off man... that money goes straight into the pockets of Cingular and doesn't cover the cost of the phone for the store that sold it. That store loses money and Cingy takes a chunk of change.

It's fun being the low man on the totem pole.
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texaswireless

Jan 16, 2007, 10:45 PM
It happens an awful lot although significantly less since phones came with a subsidy lock. And even if it only happens 2 or 3 times per month that adds up to close to $1000 in losses for someone like me. That is $12,000 per year.

And people that attempt this usually are committing additional crimes, like identity theft. Credit does not come into play.

And with carriers getting exclusive deals on handsets the instances are on the way back up. They dropped when phones were somewhat plain but still locked. The pendulum has swung back and it hurts business owners like myself as much as it does the carrier.
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captainplooky

Jan 17, 2007, 7:43 AM
So your and Cingular's response to this is to treat every customer as a potential criminal who will not fulfill their obligations?

Perhaps the problem lies with your business model and with Cingular if you are unable to recoup costs in such cases, and not with the vast majority of consumers who fulfill their obligations.
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LicorShot

Jan 17, 2007, 11:31 AM
actually this is exactly our response.....
think about it are u gonna let someone u don't know drive your car with out u in the passenger seat?????

or would u rather have a deposit of $20k so if something does go wrong your not out of a car if it does get stolen or lost or wrecked ....

SO yes everyone is a Criminal in our eyes until proven innocent ...
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texaswireless

Jan 17, 2007, 1:04 PM
No, we offer every customer the opportunity to purchase a phone and have it unlocked. We just don't offer to unlock the handset if subsidized until AFTER you fulfill said obligation to which the customer agrees before receiving said subsidy.

You are failing miserably in this argument.
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captainplooky

Jan 17, 2007, 1:44 PM
🤣 Perhaps you are referring to Lurie in your final comments?


While "there are bad guys out there that unlock phones," Lurie said, Apple and Cingular are taking unspecified steps to make the phone more difficult to unlock and use on other GSM carriers in the US.


They are taking steps to make it more difficult to unlock and use on other GSM carriers.

They clearly want the phone to remain exclusive to Cingular.

I foresee a policy revision with this phone, but that remains to be seen.
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dromant

Jan 18, 2007, 6:52 PM
What they are talking about (and what has been explained to you several times, but you refuse to listen to reason) is third party vendors, purchasing the devices from Cingular, unlocking them, and selling them to, say, T-Mobile customers.
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texaswireless

Jan 16, 2007, 3:56 AM
No one is saying you can't buy the phone at retail price and get it unlocked, just like every other Cingular handset. No one is saying you can't get it subsidized and fulfill your agreement then get it unlocked.

What they are saying is you can't get it below cost and never pay Cingular a dime AND get it unlocked.

But then again YOU know this pooky bear and again YOU choose to skew the truth to fit your own pathetic views.
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captainplooky

Jan 16, 2007, 8:41 AM
Glenn Lurie,President of National Distribution for Cingular Wireless

While "there are bad guys out there that unlock phones," Lurie said, Apple and Cingular are taking unspecified steps to make the phone more difficult to unlock and use on other GSM carriers in the US.


His quote seems fairly straightforward to me.

A locking code is standard in most U.S. devices, however, taking extra unspecified steps to make it even more difficult to unlock for other carriers is not.

What were you saying?
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texaswireless

Jan 16, 2007, 4:15 PM
Well, considering the unlock code is available to any consumer who chooses to purchase it at retail or purchase it with subsidy and fulfill their agreement it is not an issue.

They are simply trying to make it harder for third party providers to unlock the equipment. Those providers assist customers in violating their agreement for specific financial gain. If you get so irritated when carriers do it for their gain, why not get irritated when consumers do the same (thereby raising prices potentially and/or tightening policies for everyone)?

There are reasonable ways to gain an unlocked phone. Buy it without contract at an unsubsudized price or fulfill your agreement (via paying a termination fee or staying on for the term). So simpl...
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sangyup81

Jan 18, 2007, 6:40 PM
Tex, you're assuming policies won't change by June. The iPhone will undoubtedly be treated special compared to phones sold now.
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ralph_on_me

Jan 18, 2007, 6:49 PM
Until someone says that policies will be different there's no reason to assume they will. Doing so will just cause unnecessary panic. If things are different when it comes out, we'll take it in stride and roll right with it.
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dromant

Jan 18, 2007, 6:50 PM
So its wrong for Cingular employees to "assume" the best of Cingular, but its perfectly ok of you to "assume" the worst of Cingular... makes sense... I think I had an argument with my 5 yr old son that went something like this.... 😛
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computerking

Jan 13, 2007, 10:05 AM
While "there are bad guys out there that unlock phones," Lurie said, Apple and Cingular are taking unspecified steps to make the phone more difficult to unlock and use on other GSM carriers in the US.


Has that new law passed or not? If so, arnt they required to unlock per customer request?
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sangyup81

Jan 13, 2007, 10:22 AM
FOR THE 945978678645th TIME

That law doesn't require anything of the carriers.

The law only prevents carriers from filing lawsuits against customers who unlock and companies who unlock for them.
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thickjake

Jan 14, 2007, 11:38 AM
Correct - it is actually covered under copyright infringement law.
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LilShorty

Jan 16, 2007, 4:34 PM
sangyup81 said:
FOR THE 945978678645th TIME

That law doesn't require anything of the carriers.

The law only prevents carriers from filing lawsuits against customers who unlock and companies who unlock for them.


And it was only 1 carrier that was filing lawsuits against customers who unlocked their phones, so only 1 company is going to be affected by this change.

However, I believe that saying it's "difficult to unlock" will probably just give the geeks a fresh challenge to stand up to.
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LicorShot

Jan 16, 2007, 9:48 PM
LoL
i agree with ya on that one but did u ever think also
that maybe APPLE doesn't want us to unolock it .....
or even for that matter the apple software might not even allow u to change certain features in the phone so
yeah u get it unlocked but maybe u can only use VOICE on it after u unlock it or something
who knows


what i would like to know is if APPLE will offer some sort of additional warranty or service plan as they call it on the device like they do the ipods that sell now a days.....
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rytr23

Jan 16, 2007, 11:24 PM
Well, seeing as how Cingular will probably not insure the device..I am sure apple will offer applecare. If they left it to Cingular it would be a disaster.. And I read either some Cingy VP or some apple VP saying as far as support Cingy's reps will get a very basic script on the device before handing off to Apple tech support.
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LilShorty

Jan 16, 2007, 11:54 PM
Many geeks don't care what Apple wants. If they did care what companies thought or wanted, there wouldn't be so many "hacked" devices.
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captainplooky

Jan 17, 2007, 7:48 AM
Many of these "hacked" devices fall under "fair use" guidelines, and the only reason they are hacked is because the companies producing them are hobbling them by the time they get to consumers.
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Hayate

Jan 16, 2007, 8:38 PM
I don't actually see anyone being called a criminal in that entire post. It sounds like they probably spent a good deal of money to get this exclusive deal and they want to be sure it stays that way. It sucks to an extent, but it makes sense on their end. I get the feeling Apple got quite a bit of money counting on a huge number of new customers who want this phone.

It wouldn't make sense, after securing an exclusive on probably the most hyped up phone ever, to simply sell it at retail and unlock it so people can use it with another carrier. There's a reason they put forth the money and effort to get an exclusive deal.

That said, the thing I find far more troublesome is that it won't be available at indirect dealers. While I'm ups...
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LicorShot

Jan 16, 2007, 9:54 PM
i myself am not an indirect fan so im all for not carrying it in those specific stores....

not saying You in general but most indirect store girls/guys are morons .... and prolly about 10% of them are more knowledgeable than even some of the COR store reps ....

but i use to be an indirect rep and now i am a cor rep but thats besides the point
if the people can't get it from the indirect stores we have an online store that im sure will sell them the phone ....


from the sound of what u said in the first 2 paragraphs i totally agree with how u put it ...
it seems that u are a rare indirect rep with knowledge of more than activations ...
glad to see that ...
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Hayate

Jan 19, 2007, 12:13 PM
I understand that a lot of indirects are idiots and scammers, but I'd say the same is true of a lot of corporate employees. We've had a lot of problems with the corporate store up here in the past, though they've restaffed the store not too long ago so it's better now.

They would tell anyone that went in there, no matter what they were there for, that it was a mistake to do business with our location. A customer would go in to add a line to a plan they were perfectly happy with and they would tell the customer to return their phones here and come back and activate with them because we would try to scam them. There was never any reason for them to say things like that at all.

I think the whole argument of corporate vs indirect is sil...
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LicorShot

Jan 19, 2007, 12:41 PM
i agree with u there are some terrible cor store employees that don't remember what was taught in trainging class


i can say this much i miss the indirect money but not the hours i would have to wait for people to come my way to make the sale ....
but yes some of the employees period makes alot of the others look bad
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mcfadonna

Jan 19, 2007, 2:31 PM
Ok i understand th hole argument but the one thing that still gets to me about indirect stores. The Indirect stores here in Colorado are owned by Sprint. So why would i buy at a store owned by a company attacking Cingy with ads on tv and so on? Im just not getting it why Sprint would open a store and not sell sprint / nextel but sell Cingy. 😕
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