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GPRS icon sometimes disappears


Sep 29, 2006, 12:24 PM
I've switched over to cingular in early august, and thus far, i'm really impressed with it! Verizon blows chunks in comparison.
Here's the problem, i have the razr, and once in a while, the little gprs icon next to the reception bars will disappear. Calls still seem to work during this time, but not data (obviously). Why is this happening? Is it an issue with the phone, or the service in my current area?

Sep 29, 2006, 12:40 PM
it may just be that the signal for gprs is not strong enough. try powering your phone off every few days, that may help.

Sep 30, 2006, 4:35 PM
thats more so phone. cingular is a one map company which means wherever you can talk you have data.

however there are those tiny spots where data can patch out, but its generally when there is 1-2 bar service. make sure the imei of the phone you are using is on your account power it down and if that doesnt work its most likely the phone. unless you have a buddy that has cingular too and has the same issues.

Oct 2, 2006, 10:19 AM
It could also depend on where you are, and if they are working on 3G in the area. History shows when they are upgrading the towers to 3G, you lose data for a few days (presumably data is turned off so they can install the new equip).

I agree with sowhatsowhat10, try turning the phone off every 2-3 days.. it seems to help most of the time.

Oct 2, 2006, 2:31 PM
but if it does go out, it shouldn't really affect me, right? Unless, does it affect the sending and receiving of txt messages too?

Oct 2, 2006, 9:37 PM
It shouldn't affect you placing or receiving calls, but it may affect your messages since internet is used to send messages.

If it's a consistant thing, get ahold of tech support by calling customer service and they can put a ticket to get the towers looked at.

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