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Cingular isnt doing so well for Radio Shack's 1st quarter 2006

nextel18

Apr 21, 2006, 8:32 AM
they reported a weak sales and are having problems with the cingular integration into stores and replacing verizon wireless.

BIIIGGG mistake..
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CAD 5000

Apr 21, 2006, 10:39 AM
Sprint has the lowest deposit for people with class d credit than any other carrier at 150 dollars. cingular and verizon both give 400 and 500 dollar deposits if you have class D credit, so more or less there is no difference between the compaines.
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nextel18

Apr 21, 2006, 10:44 AM
your reply has nothing to do with my post... try agian 🙂
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bocephus81

Apr 21, 2006, 10:59 AM
its going take some tome to complete the transition your nothing but verizon homer
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nextel18

Apr 21, 2006, 11:27 AM
its interesting that even though cingular didnt do that great for radio shack, cingular did extremly well when they reported... i think its a problem with radio shack.
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CAD 5000

Apr 21, 2006, 11:55 AM
The switch is pretty much irrelavnt. Verzion has pretty much provided Radio Shack with crappy phones anyway so that doesn't matter. But what does matter when you look at the 2 companies is what happens in the inital credit check. When a customer wants a contract phone, and there only parameter is cheap they could care less who the provider is. So what happens is you first and formost run a customer for cingular, if they don't get approved or have class D credit, they are looking at the least a deposit of 500 dollars or more. then when they are pissed and about to run them sprint and then the deposit comes out to 150 and they are content enough to pay that. As a radio shack employee when we got cingular the first thing we asked the rep was ho...
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nextel18

Apr 21, 2006, 11:59 AM
here we go again with the credit checks; when i never talked about credit check first..

i just said that "cingular isnt doing well for radio shack"
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Me2

Apr 21, 2006, 2:50 PM
He was saying the credit cheks are the cause of low numbers for radio shack.
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nextel18

Apr 21, 2006, 2:58 PM
i see, but radio shack didnt say that...
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crazyeaglefan236

Apr 23, 2006, 9:51 AM
excuse me, but if Radio Shack did ok with Verizon, and Verizon and Cingular have similar credit deposits, wouldn't that mean it would be similar results after the switch if everything else was equal? So, I wouldn't be so in tuned to writing their failures off on credit...
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SethDougan

Apr 25, 2006, 1:44 PM
Radioshack is doing poorly by Cingular Q1 because the $29.99 Razor was a loss leader phone. For every Razor RS sold during Q1, they lost a net of about $150. Residual income is supposed to be coming back, but they sold a ton of those things. The $30 Razor was a bummer idea and throwing in a free bluetooth along with it made it worse for the company. (It made it great for the employees though! The spiff on that check was fabulous!)
Credit check, bah. Only if you're in a crummy neighborhood. The people Cingular targets anyway are midclass Americans, not those with poor credit, because they don't need to deal with as many claim issues. At any rate..
Radioshack's problems aren't entirely due to Cingular, lets just say that.
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nextel18

Apr 26, 2006, 10:28 AM
who cares about the credit check.. i dont- not many others do. if you live in a good area it wouldnt matter.

radio shack will struggle with cingular. so far q2 indicates the same problems as q1.

what a dumb mistake by radioshack.
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averagejoe

Apr 21, 2006, 11:40 PM
nextel18 said:
here we go again with the credit checks; when i never talked about credit check first..

i just said that "cingular isnt doing well for radio shack"


What hw was trying to say was that Radioshaclk also sells sprint, and that when a customer runs a credit for new cingular service, that the customers who comes up with deposit requirements, they will then either try to sell them a sprint service which has lower credit standards then cingular rather then pushing the customer to pay the deposit for cingular.


So It's more like radioshack isn't quite gelling with The Shack as people thought.
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nextel18

Apr 26, 2006, 10:35 AM
i dont think credit is an issue here becuase if its in a good area it doesnt make a differnce becuase chances are the consumer will have great credit and pay no deposit.. i think its just becauase radio shack is having problems against the wireless companies stores and thats a big problem..
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sowhatsowhat10

Apr 26, 2006, 10:52 AM
i don't know but its only the 1st quater of them selling cingular. folks have to get used to them selling a different carrier than cingular. in my area the other day a guy told me he was going upstairs to leave cingy and go to vzw. i told him as of 1/1/06 he couldn't do that. he called my bluff and i told him if you see a vzw phone i'll pay for it, and if you don't you'll be a cingular customer for 2 more years. what happened? he came back five minutes later and upgraded.
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nextel18

Apr 26, 2006, 11:00 AM
well 2nd quarter is indicating a bad quarter for radio shack with cingular's migration.

it was a huge mistake to leave verizon..
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sowhatsowhat10

Apr 26, 2006, 5:30 PM
your good at finding links as i have "been there before" with you 😛 . (no fight intended). how did sprint and vzw do their 1st 2 guaters or 1st year for that matter.
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sowhatsowhat10

Apr 26, 2006, 5:35 PM
sorry meant quaters
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nextel18

Apr 26, 2006, 9:18 PM
ok; you have to re-word that lol.
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sowhatsowhat10

Apr 27, 2006, 6:28 PM
smart@$$
🤣



re-worded

your good at finding links as i have "been there before" with you. (no fight intended). how did sprint and vzw do their 1st 2 quaters or 1st year for that matter in radioshack.
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nextel18

Apr 27, 2006, 8:36 PM
u were drinking when you posted that huh? lol

i am good at research lol.. (becuase i can get information people cant)

well verizon didnt report their earnings yet, but channel checks indicate they are doing a great job inside their corp stores. sprint reported a pretty good mix of net adds, and they didnt do a great job at radio shack.. yes it is a part of their net adds, however, it has been decreasing lately.. (meaning they are more reliable on their own stores and wholesale)

(radio shack's wireless sales were down again and there is still continued weakness in the 1st quarter and will continue in the 2nd quarter)
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Hello Moto

Apr 27, 2006, 8:41 PM
nextel18 said:
(radio shack's wireless sales were down again and there is still continued weakness in the 1st quarter and will continue in the 2nd quarter)

no matter what happenes or happened to radio shack, it doesn't matter. those were adds that cingular added and were taken away from verizon, so, for me and the company i work for, it's a win win...
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nextel18

Apr 27, 2006, 8:55 PM
actually radio shack said that it is so far a failure with cingular.. (2nd qt indicates the same on channel checks so far)

verizon isnt losing customers from cingular.. please dont say something like that, especially since the majority of verizon's mix is from its home base and not from radio shack.

radio shack wont benefit anyone at this point..
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alejandro

Apr 27, 2006, 8:58 PM
You have been here for a while... has everyone always talked like the get commission on every sale?
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nextel18

Apr 27, 2006, 9:05 PM
huh?

please try again lol.
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Hello Moto

Apr 27, 2006, 9:25 PM
no no. i said, i didn't care how radio shack performed... i said that they could have been activating verizon, which would have added to thier numbers, but now they are activating cingular... so, take away from one and give to the other... and if memory serves correct, they were responsible for like 250,000 - 400,000 activations for verizon, which overall might not be a big figure, take away from one and give to another... win win for cingular.
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nextel18

Apr 27, 2006, 9:30 PM
oh i see..

i dont think anyone benefits from radio shack though... their reps arent the brighest or the sharpest. i think it is better if they focus on their channels.

verizon wont see a setback from this.. (they are too good and their reputation is very good)

all they need to do is improve some metrics and they will be very strong.

i think it was a mistake for cingular and radio shack teaming up... most of the time radio shack and cingular stores (other wireless carriers too) fight with each other.. best buy has been also in on the fray..
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Hello Moto

Apr 27, 2006, 10:18 PM
may be true... but, just as Cingular has goals that will put them best in class, Radio Shack sees that and will hang in there. Remember it wasn't that long ago that Cingular wasn't advertising very heavily and hiked family plan add a lines up to 14.99 and came out with barely 800,000 activations for the quarter (because at that time they had so much intergration going on, they new it would hurt churn). There are many things to carefully plan to be the best, and since day one that has been Cingulars goal. They first realized that by deciding to convert their entire company to GSM, not just a few markets as was the case... then by purchasing AWE, they cut some ties with Siemens, which had not performed well in ground equipment for them, hence ...
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nextel18

Apr 27, 2006, 10:35 PM
radio shack is already messing up with the cingular integration and prior to that.. not sure if you have noticed.. their q1 was horrible and i expect their q2 to be bad also... unless things drastically change..

not sure if cingular's 3g will be better then Ev-do (the best revision, A or B), becuase no one knows how HSDPA can perform in the real world. we shall see, but if you think the carriers who are doing DO will not stop you are mistaken.. sprint is already thinking of 4g+ technology which will probably destroy anything that any other carrier has including hsdpa..

i think hsdpa is just all hype, but we shall see.. if it was hsdpa and hsupa thats a differnt story, but its not so i dont think it will do as well.. plus, sprint alre...
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Hello Moto

Apr 30, 2006, 7:54 PM
nextel18 said:
plus, sprint already owns the data market and will continue for many years. with verizon, well they wont do well with ev-do.

but look at their packages... they charge outragous amounts for it... 5.00 for 100 text???? So... yea, they OWN the data market... no, they just charge the most... and please don't bring in arpu to this... apru does not mean they own the market... in fact, if you want to talk about data, which carrier has had the most text sent over it's network for a single day the past two years, Cingular. Who has the most Blackberry users? Cingular. Who has the largest DATA coverage? Cingular... thanks.
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sowhatsowhat10

Apr 28, 2006, 3:38 PM
so vzw - to cingy 1st yeat, 1st quater radioshack sales don't have any comparison? 😕

which are you getting to? radioshack sucking or saying cingular does?
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APWFAN69

Apr 27, 2006, 4:36 PM
yes they did mess up and kicking them selfs for it
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nextel18

Apr 27, 2006, 8:31 PM
yep;

they will continue in the 2nd quarter too.
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mamosley

Apr 21, 2006, 2:25 PM
sad thing is before cingular purchased att wireless, their credit requirements werent as stingy until they adopted the stingy att credit policies
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barryefau

Apr 26, 2006, 11:07 AM
When Radion Shack ran customers for service when signing up for Verizon it doesn't go through Radio Shack, it went through Verizon Wireless Credit Department. So I can't see your excuse creditable (ha, that was a joke) Anyway, Cingular had their own credit center and their own paramaters. By the way Credit Class D is a $125 Deposit. Thanks for playing, try again. Oh Radio Shack is closing up to 700 stores, heh heh.
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colione112

Apr 27, 2006, 10:46 PM
yea, they didn't train their reps enough before letting it loose. They also didn't do very much advertisements regarding the change. (at least not that I've seen)

I think they'll pick it up in Q2/3 this year. They have too....
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nextel18

Apr 28, 2006, 5:09 AM
q2 guidance reported by rs and channel checks indicate another bad quarter but we are only 1 month into the q2..
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colione112

Apr 28, 2006, 5:48 PM
Well hopefully they have a plan in place to improve their gross adds for Cingular.
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texaswireless

Apr 21, 2006, 1:28 PM
To say that was a big mistake is extremely short sighted on your part. It has been three months. Companies don't make changes to please people in the first 3 months, or the first year or two sometimes. You ripped the merger of ATTWS and Cingular for it's "issues" while the merger was still in it's infancy. Guess what, churn continues to improve for 6 straight quarters now and net gains are steadily showing improvement. Guess it wasn't such a bad plan after all.

The contract Radio Shack signed with Cingular pays them substantially more money than they were earning with Verizon. Over the life of the contract is how this will be judged.
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chaos987123

Apr 21, 2006, 1:57 PM
nextel18 said:
they reported a weak sales and are having problems with the cingular integration into stores and replacing verizon wireless.

BIIIGGG mistake..


Do you have a link or can you be more specific on the numbers?
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nextel18

Apr 21, 2006, 2:02 PM
sure; i can give you my posts and then a links;

https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

https://www.phonescoop.com/forums/forum.php?fm=m&ff= ... »

(i cant provide the numbers becuase radio shack didnt provide the exact numbers)

http://www.marketwatch.com/News/Story/Story.aspx?gui ... »
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Anxiovert

Apr 21, 2006, 9:05 PM
OMG! Cingy added 1.7M regarless of all the issues that arose in Radioshack stores after dropping vzw for cingy.
Imagine the type of quarter we could have once they get their sh!t together... 😁
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Me2

Apr 22, 2006, 12:25 PM
It's Radioshacks fist quarter selling cingular.... I didnt expect them to have amazing results, there is alot of training sales reps have to go through to learn all of cingular's systems. Now that they are learning, I'm sure things will pick up, but dont mark my words or anything, Its just an educated guess.

I feel like sometimes I should write a disclaimer for my posts lol for the fear of being flamed come months later! 🤣 Sometimes phonescoopers can be ruthless! 😉
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nextel18

Apr 26, 2006, 10:34 AM
yea perhaps.. but i dont think radio shack will do well for cingular.. they were losing against verizon stores...
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MarkF

Apr 23, 2006, 5:24 AM
The general public typically doesn't see Radio Shack as a large cellular 3rd party seller. They rather go to Best Buy (or some similar major electronics store) where the selection of phones and carriers is much bigger.
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sowhatsowhat10

Apr 23, 2006, 4:20 PM
it's the 1st Quater. give it some time the acts will grow. the reps have to learn the system and learn ways to sell cingular service. and alot of people are used to seeing sprint and verizon not cingular in RS.
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texaswireless

Apr 26, 2006, 5:33 PM
How is it a BIIIIGGGGG mistake when the stores which already sold Cingular pre 1/06 met their sales goals?

Isn't it just the switch (Sprint Nextel is having issues, Cingular ATTWS had issues) that is causing short term headaches?

And, as I stated before, the contract with Cingular is so lucrative that execs at the shack anticipated a period of adjustment and still made the change.
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deviljin

Apr 27, 2006, 10:29 AM
😢 Sry to hear that but it seems alot of Cingular agents arent doing so well these days. That stupid "Fewest Dropped Calls" ad aint working. As far as Radio Shack goes, once ppl get used to seeing Cingular in their stores things will pick up because they are gonna have a better discount than any corp. location or agent period. Plus someone is gonna teach them how to sell Cingular service.
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texaswireless

Apr 27, 2006, 1:19 PM
?????

I guess you missed the quarterly earnings.

"Alot" of cingular agents aren't doing well?

Where do you people come up with this stuff.
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deviljin

Apr 29, 2006, 4:14 PM
As far as what I've seen its been slow and I work for Prime Comms. which is one of Cingular's larger agent chains. So that means it's "alot" of cingular agents plus they are plenty of other reps I've noticed when slow traffic.
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texaswireless

Apr 29, 2006, 4:23 PM
Hmmmmm,

Well, I know several of the execs of your company, saw them again out at CTIA earlier this month. I would be willing to bet that MOST of prime's stores are not slow. I doubt Akbar would agree with your assessment of the current situation.

Maybe your store is slow, mine isn't. Most of prime's aren't. So, MOST of the agents isn't really an accurate assessment.

I feel for you and maybe YOUR store is slow, but to generalize that is rash. In what market are you located? Houston, Dallas, Atlanta?
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uscingulair

Apr 29, 2006, 4:47 PM
I agree with Tex

I work at prime's Patton ave. store in Asheville NC. Our whole market is jammin. We got three stores here in Asheville and we out sell corporate almost everyday...and this is in a location where GSM coverage is lacking due to the mountains. There is not a day where we do less that three acts. Wass up to all Primers out there makin that dolla.
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texaswireless

Apr 29, 2006, 5:08 PM
I handled the sale of a few stores to Prime Comm in the Dallas market back in 2002. Most were good stores, some were ok. I know in some markets (sounds like NC is one) that you guys are killing your numbers.

Good to see you guys are doing well.
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uscingulair

Apr 29, 2006, 5:23 PM
I think we are in the top three out of all prime right now, has been for a little while..the patton ave store rocks. Cingular dumped 344 million in tower build ups around here and the coverage is much better now than last year and gettin better that always helps. Also people kept getting screwed by VSW and US Cellular so much they missed us and came back.
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texaswireless

Apr 29, 2006, 5:38 PM
Cool. I have spoke to folks at Prime about selling my store and moving back to Dallas, Vegas or CA but it not worth it now. Making too much money.
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deviljin

May 1, 2006, 11:39 AM
Austin actually. I take it your a manager or something?
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texaswireless

May 1, 2006, 11:45 AM
Austin huh. That market is doing well for Prime as well.

I am an owner.
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nextel18

Apr 27, 2006, 8:15 PM
cingular's agents are doing well, i was just saying that Radio shack's werent.

that fewest drop call campaign, whether it is true or not, seems to be working pretty well.
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colione112

Apr 27, 2006, 9:37 PM
Yea it is getting alot of interest in my store.. It will take time to "catch" on as a cingular thing, these things don't happen overnight 🙂
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nextel18

Apr 27, 2006, 9:40 PM
lol

i saw the article in the boston globe about it; it was quite funny...

cingular said go talk to telephia and telephia said go away cingular shouldnt even had mention us.. lol.
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colione112

Apr 27, 2006, 11:34 PM
Yea I saw that article too lol

I'd like to see JD Power or whatever agency Verizon uses to do an actual test instead of the surveys they use. Hell, even another company besides Telephia could do the test. I'd like to see what everyone would say if the results came out the same...
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nextel18

Apr 28, 2006, 5:12 AM
the thing is; verizon doesnt need proof like that to say that they have the best network becuase of a few factors:

1. very good reputation
2. their net adds
3. churn
4. awards with jd powers
5. word of mouth
6. response with the hurricane
7. others but i forgot.. (sorry its 6am lol)
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Hello Moto

Apr 28, 2006, 8:52 AM
actually, Cingular dominated in response to Katrina...
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nextel18

Apr 28, 2006, 8:58 AM
all i remember was that verizon's service stayed on the longest and repaired the quickest..

but if my memory isnt correct, then cingular gets one point out of the points i mentioned.
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Hello Moto

Apr 28, 2006, 10:31 AM
lol. no it didn't. i'm from there. i was right in the middle of it. i had cingular, my mother had verizon and my mother in law had verizon. while cingular never completely went down, they were up and runnig the quickest. verizon suffered long after. and in new orleans, t-mobile faired the best believe it or not. but in south mississippi, alabama and most of louisiana was serviced by cingular the best, you can read all you want, but i was down there, i'm from there and the call center i worked at was affected.
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nextel18

Apr 28, 2006, 10:34 AM
yea; i kinda belive more things of what i read and what my sources say..

many consumers' phones wouldnt work during the hurricane anyway; it is given more to EMS and public safety.
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texaswireless

Apr 28, 2006, 12:26 PM
Here we go again with the "sources".

Spin the nextel18 wheel of canned responses.
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MarkF

Apr 29, 2006, 7:20 AM
EMS and Public Safety use their own LMR systems and do not rely on any cellular carriers to handle their call traffic.

Those who have tried to do that, usually on NEXTEL, fail miserably and go back to their private system especially in the hurricane belt.
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colione112

Apr 28, 2006, 5:47 PM
1. very good reputation
I agree, it will take time, but the reputation thing can be overcome.

2. their net adds
We'll see how they do this quarter and the rest of this year in regards to net adds.

3. churn
Again, we'll see how they do this quarter and the rest of this year.

4. awards with jd powers
It is a valid point, but they are surveys, not actual tests being done. Perception has alot to do with this. If you drop one call, your friend will talk trash about your carrier, which will affect a survey.

5. word of mouth
The same branding as their wireline division helps alot.. hopefully this att rebranding thing will relieve some of that.

6. response with the hurricane
Cingular had the best response time for repairs and...
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