COME TO T-Mobile
s0lrac said:
T-Mobile has won best CS for 3 years in a row... You cant beat their price plans either...
Oh geez, I like T-Mobile too, but I don't troll in other forums. Go back under the bridge.
So please don't post comments like this in another carrier's forum. Thanks.
Whitehorse said:
That's ok, Cingular will probably swallow TMO USA before long... 😛
Not before the new at&t gobbles up Cingular's brand, and rebrands it as at&t wireless!!! 😁
100% better coverage map.
Better reception and less dropped calls.
The best thing T-Mobile can offer are the rate plans.. but as I say to my customers.. What good are a million minutes when you can't use the phone anywhere?
T-Mo may offer you cheap phone prices but again.. What good is a cheaply priced phone when it doesn't pick up service anywhere outside Boston/Cambridge?
Customer service is nice there for T-Mobile.. but when you are talking 25ish million customers (don't quote me on that) to 55 million.. Yeah.. you are going to get a higher disgruntled customer ratio SIMPLY BY SHEER VOLUME.
Bseides.. didn't VZW kick T-Mobile's butt in CS...
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The purpose of a ratio is to level the playing field. IE if T-Mobile has 200,000 disgruntled customers out of 25 million, isn't that the same as 400,000 out of 50 million? That's the reason for ratios right? So, if Cingular has a higher disgruntled ratio, then in fact one could interpret that their service is worse.
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